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Search results

  1. Bitpalast

    Question Issue with Availability of Free Version of Plesk (Plesk Web Admin SE) on Vultr Server Deployment

    Why do you think that a company with hundreds of employees should work for you for free to provide you a control panel for free so that you can earn money using some high tech product you do not want to pay for yourself? What is the disgrace here?
  2. Bitpalast

    Issue Server down after restarting Plesk

    I think the best starting point is to disable the firewall service. However, I am not familiar with Ubuntu. I think on Ubuntu it is not firewalld, neither iptables, but something different. I am not sure.
  3. Bitpalast

    Issue php-fpm processes and mysql are maxing out server cpu

    Looking at current connections will probably not help. Instead, you'll need to check the access_ssl_log files of your website(s). A good start is to first check which users' PHP-FPM is active (like # ps aux | grep php-fpm). Normally you'll directly see where a lot of cpu load is created. Then...
  4. Bitpalast

    Issue Server down after restarting Plesk

    Either several services are not running or a firewall is blocking the ports.
  5. Bitpalast

    Forwarded to devs "Internal server error" when trying to change subscription system username

    In the one case I checked there were only four domains, but 19 subdomains.
  6. Bitpalast

    Forwarded to devs "Internal server error" when trying to change subscription system username

    @Kaspar@Plesk Let's re-open this. I was able to reproduce it, it's a bug. It's not reliably reproducible, but I am almost certain to see the cause anyway: When a number of domains exist in a subscription and the system user name is changed, there seems to be either a race condition between an...
  7. Bitpalast

    Issue Something is blocking PayPal IPN requests

    Did you verify that the URL resolves to the correct server?
  8. Bitpalast

    Issue Something is blocking PayPal IPN requests

    What's the output of grep 173.0 /var/log/fail2ban.log and iptables --list -n | grep 173.0. ?
  9. Bitpalast

    Resolved Event Manager - Plesk user logged in not firing

    So it's a simple outgoing mail issue. Is the outgoing mail limit sufficient for the mailbox, domain and subscription? Is the outgoing mail port open, e.g. can other mail be sent through it? Are sender and recipient address formatted correctly? Only two entries in the maillog seem to be too...
  10. Bitpalast

    Issue Moved to Plesk but now PHP $_Post won't work

    It for sure doesn't have anything to do with Plesk. This is rather a PHP settings issue or might be linked to the Nginx proxy and its caching setting, depending on the URL that is used to receive the POST (e.g. whether it is treated as a static page or dynamic page). Without more information but...
  11. Bitpalast

    Issue Something is blocking PayPal IPN requests

    Is the URL in Paypal configured correctly? They should show a log, too.
  12. Bitpalast

    Issue Something is blocking PayPal IPN requests

    What's logged to access_ssl_log and error_log when the IPN is sent?
  13. Bitpalast

    Resolved [Warning] Access denied for user 'username'@'localhost' (using password: YES)

    Name resolution might be turned of in /etc/my.cnf.
  14. Bitpalast

    Question How to resize mobile menu for my WordPress website?

    It has nothing to do with Plesk. This is purely a Wordpress question. Better addressed to WordPress Development Stack Exchange
  15. Bitpalast

    Issue SMTP not sent to google

    The log excerpt shows no attempts to mail anything to GMail.
  16. Bitpalast

    Resolved What Access Does Pleak Have to My Server?

    do NOT have direct access ...
  17. Bitpalast

    Issue Getting 504 when pm.max_children is reached, i have tried different value

    Gee, that's not a "solution", that's a workaround at best. What are you gonna do once the number of requests against the website increases? ...
  18. Bitpalast

    Resolved Roundcube not opening when using the direct link

    I think it needs to be reinstalled through Plesk installer. 1) Remove it 2) Reinstall it
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