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Search results

  1. P

    Resolved Cookie opt-in

    It is indeed a very credible answer and the "Plesk Guru" badge tells you that it's not Peter's first week of working with the Plesk ecosystem.
  2. P

    Resolved Cookie opt-in

    While there are individual parts of many commercial operating systems and platforms that are covered by open source licenses (many Linux distributions), Obsidian is indeed a proprietary product. Mr. Plesk isn't in the business of freebies ;)
  3. P

    Resolved Webmail Site unreachable

    This isn't an issue that is related to your domain registrar so they were right to push back. Your subdomain resolves to your Plesk server so the packets are being dropped or rejected somewhere when trying to reach it. Try reaching out to your server provider for assistance as they might be...
  4. P

    Resolved Failed to update the Panel - why 18.0.39

    It would be helpful to update the release notes to reflect MU 2 as well.
  5. P

    Question How can sw-engine-fpm be restarted?

    Just after that behavior occurs, is anything meaningful written to the /var/log/sw-cp-server/sw-engine.log file?
  6. P

    Question How can sw-engine-fpm be restarted?

    Anecdotally I feel that it could be age - I get the feeling some days that the sw-engine on one of our servers has more creaks and takes longer to get up in the morning than it should despite all other services moving within expected operating parameters ;)
  7. P

    Question phpmyadmin 5.0.2 and php 7.4

    Your screenshot shows that you're already running phpMyAdmin 5.0.2 - What's the issue?
  8. P

    Question Can I receive emails from Plesk on server if I disable mail server?

    Yes, you can disable the mail server (the mail server itself represents customer POP3/IMAP mailboxes while the mail transport agent works separately). The only caveat to mention is that we've seen behavior where even though the mail service itself was turned off via the Plesk GUI (at an admin...
  9. P

    Issue PLEASE_READ_ME_XMG database created and all other database become corrupt and need to restore from backup

    While disabling symlinks and some other tweaks can help, given the gravity and priority of your issue, this really is better suited for Plesk support to look into.
  10. P

    Issue Plesk Panel too Slow

    When you have high I/O activity in the disk subsystem, even small to medium tasks such as the Plesk SW engine will pop; Plesk itself isn't particularly a high load ecosystem so it might be worth looking at other services that may be affecting the I/O numbers.
  11. P

    Issue Update Times

    I'm not a particularly big fan of the new update system; if I were the friendly folks at Plesk, I would advocate making the following changes, none of which are particularly development-intensive: Set the update schedule via the GUI (it can still write to the INI file) Consider enabling...
  12. P

    Issue No version above 18.0.28 available for upgrade

    Good thing this came up before going through the process of migrating, otherwise you would find yourself needing to migrate again in the near future!
  13. P

    Issue Plesk Panel too Slow

    In many (not all) instances, it can be due to high I/O loads that have a detrimental effect on services. What is the result of a # top command?
  14. P

    Issue Downgrade Plesk 18.0.30 to 18.0.29

    More importantly, why downgrade?
  15. P

    Question Why doesn't MySQL/MariaDB show within the "Services Management" to be able to restart?

    It would make sense to add this feature to the GUI (to restart the website server database, not the Plesk database itself), just as the Apache service can be restarted via the Plesk GUI. While it's not clear that there would be a lot of use for this, it's not a terribly difficult enhancement to...
  16. P

    Issue Can't connect Thunderbird Plesk

    Check out this handy reference out and while never having tried this personally, there's also a Plesk Extension that is willing to take your monthly coffee money in exchange for access to the same information in a more GUI-oriented format that you can access directly via the Plesk panel.
  17. P

    Issue Plesk Obsidian 18.0.29 Update #3 php settings help needed

    Just to ensure that you don't have this value set in a script, have you tried running an execution time loop outside of WordPress to ensure that it is environmental?
  18. P

    Issue smtpd_timeout = 3600s, why is Plesk so anxious to make that entry in main.cf???

    I believe that it will change sooner than later per Igor's note that about the bug fix PPPM-12236. It just takes time for the Plesk Devs to wind down the clock ;)
  19. P

    Resolved Unable to send emails from only one domain

    Is mail activated for the domain? To clarify, you have multiple domains with multiple email accounts that can send without a problem however on just one single domain you have multiple accounts that cannot send email, correct? Can you check to ensure that the sendmail utility is enabled for...
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