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Search results

  1. P

    Fail2Ban Keeps Turning Off

    Couldn't be more in agreement with that wish. While the "green" resolved status makes the threads look productive and pretty, it's not reflective of the status of an OP's issue.
  2. P

    Fail2Ban Keeps Turning Off

    On quite a number of CentOS 7.3 systems running Plesk Onyx 7.5.3 and the Plesk-provisioned Fail2Ban version we saw the same behavior however it's not inherently caused by Plesk or Fail2Ban. In this case each time a daily CSF update ran and completed its update process, iptables would be...
  3. P

    Issue Website Importer broken in 17.5

    The migration debug log might help - While a bit obscure and likely irrelevant, try checking to see if there are rewrite rules in the document root (i.e. look for instances of mod_rewrite in an .htaccess file) and try temporarily disabling the rewrite rules before attempting the procedure again.
  4. P

    Resolved LetsEncrypt SSL cert not updated for Plesk panel

    Great to hear that you found a resolution which can be benefit others too!
  5. P

    Update curl and OpenSSL modules

    After running the upgrades did you reboot the system?
  6. P

    Resolved LetsEncrypt SSL cert not updated for Plesk panel

    The default cert used by Plesk, unless you specify otherwise, will not be replaced by the first or last certificate that you add to a site. Let's Encrypt certificates listed in "Home > Extensions > Let's Encrypt" should be renewed automatically but as a starting point, have you checked to see...
  7. P

    Resolved backup job report error exit code 1?

    Interesting that it happens within seconds of execution. This looks like a KB with some similar characteristics Plesk backup fails: pmm utility 'PMMCli' raised an exception. Error code is: 1 but the article could be a false positive.
  8. P

    Resolved Upgrade mysql 5.5 to mysql 5.6

    PS: Take a full backup of all databases and for the fun of it, a snapshot of the system just in case the upgrade process fails or behaves in an uncontrolled manner.
  9. P

    Resolved Upgrade mysql 5.5 to mysql 5.6

    In short and without lengthy disclaimers, there shouldn't be adverse affects to website databases when following the correct upgrade procedures (keep in mind that if you try hard enough or not at all, fringe cases can always be found) but be sure to follow the KB's steps and above all, ensure to...
  10. P

    Issue Website Importer broken in 17.5

    As you suspected this may not necessarily be applicable to the patch KB you linked to above. What does the directory structure of the source website look like? If you use the FTP credentials that you're using for the import process in an FTP client, what's the top level directory displayed?
  11. P

    Question disable mail service

    If you want to do this easily on a server-wide basis, the quick and easy approach is to login to Plesk > Tools & Settings > Mail Server Settings > UNCHECK "Enable mail management functions in Plesk" - Note that this is for all domains on the server.
  12. P

    Forwarded to devs Long lasting Bug: Health Monitor in the "Web Admin Edition" is missing a UI

    Looking forward to seeing this resolved as well!
  13. P

    Resolved Latest Update #12 Issue

    Thanks for sharing this and for not writing it off as just a unique case as much as it initially might have appeared to have been!
  14. P

    Resolved Latest Update #12 Issue

    Awesome! Please share your results once you hear from them.
  15. P

    Resolved Latest Update #12 Issue

    It's possible that this may not be a fringe issue. We've seen this exact behavior crop up on Onyx 17.5.3 MU 11/12, CentOS 7.3 systems in the past week or two and by the current count, there are six servers that exhibit the same pending Plesk component update message (in these cases, it was...
  16. P

    Issue WARNING!! Don't migrate from 12.5 to onyx 17.5 - it's pain in the ***!!! Wasted time...

    Speaking of which, there was an update on this at https://talk.plesk.com/threads/plesk-migration-headaches.341941/#post-827901 but you noted that you already worked through the steps in the KB. There's no question that dealing with migration is a headache to say the least but it sounds like...
  17. P

    Issue Plesk migration = headaches!

    @HHawk It might be beneficial from a community perspective to know what the resolution to this frustrating issue was!
  18. P

    Issue WARNING!! Don't migrate from 12.5 to onyx 17.5 - it's pain in the ***!!! Wasted time...

    I feel your pain as far as upgrade processes in general are concerned, but it's important to consider that Plesk is working on top of already complex environments so glitches in the upgrade process can happen and your situation might just be one of those outliers which require more work versus a...
  19. P

    Forwarded to devs Long lasting Bug: Health Monitor in the "Web Admin Edition" is missing a UI

    * OR * Update documentation to reflect that Health Monitor is NOT included in Web Admin edition and remove from install options for Onyx Web Admin licenses.
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