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Search results

  1. Brujo

    Issue unusual vhost directories

    this are Chroot environment directories, usually this folders are automaticaly created when you grant shell access to the domain see
  2. Brujo

    Question Update CentOS 7.7.1908

    As usual first check if Plesk support the OS / Version like Change Log for Plesk Onyx so it is supported since 3 days and as allways have a consistent backup before you upgrade. afaik there was an issue which was solved, see Resolved - Plesk CentOS 7.8 ImageMagick Update Error
  3. Brujo

    Issue mxtoolbox DKIM: Body Hash Did Not Verify

    no Idea but a question, is it the same if you send the mail from client or from webmailer ?
  4. Brujo

    Issue Backup issues occurring due to subscription problems

    have you checked or compared the permissions of the named path & logfiles? In the past when I had this issue it was wrong permison or wrong ownership and just changed it to the right one solved it.
  5. Brujo

    Resolved Backup fails since update to Plesk Obsidian 18.0.26: "Unable to validate the remote backup"

    well i would suggest that one of you submit a bug report as it obviously affects several users.
  6. Brujo

    Issue Subscription backups doesn´t work

    well i would suggest that you first update your system to the current version 17.8.11 Update #85 Even if you are migrating subscriptions from one server to another it is recommended to have the latest version.
  7. Brujo

    Issue mxtoolbox DKIM: Body Hash Did Not Verify

    maybe this knowledgebase entry is helpfull
  8. Brujo

    Issue Problems resolving autoinstall.plesk.com + mirror.eu.oneandone.net + more

    good that it was obviously only a temporary problem with the nameservers, but that doesn't hurt if you add another nameserver and don't have such a temporary appearance from your provider
  9. Brujo

    Resolved Alias Domain www and SSL redirect

    are you useing just letsencrypt or SSL IT Extension? maybe this one would help you
  10. Brujo

    Issue Problems resolving autoinstall.plesk.com + mirror.eu.oneandone.net + more

    sometimes caused by incorrect DNS settings therefore check your dns settings and have you tried to use for testing different / public nameserver not only the one from provider
  11. Brujo

    Issue Domain aliases "quick settings" do not work

    I would suggest you open a report for this case
  12. Brujo

    Resolved ModSecurity: Log file gets bigger and bigger

    please see if this knowledge base entry is solving your problem
  13. Brujo

    Issue Update to 18.0.26 Segmentation Fault

    when you go in advanced monitoring to the service view which of the services consume up the memory with constantly growing? and would you like to share the segfault message..
  14. Brujo

    Question Repair Kit Automatically every 12 hours

    would you consider telling us why you are considering this and what you hope to achieve? I am wonderingr about restarting a server every 12 hours... In general you can do this all with a "housekeeping" script on cli which will meet all your requierements
  15. Brujo

    Issue Update to 18.0.26 Segmentation Fault

    well what about a bit more details like OS .... any errors during update or in the logfiles? where are you find the segfault? otherwise I would say not a known issue at the moment
  16. Brujo

    Question Regenerate thumbnails

    I've tried to give you as many hints as possible, but in your case I suggest that you find someone who knows the details of wordpress and also tries to fix the bugs with the plugin within your wordpress installation
  17. Brujo

    Question Health monitoring board at Home screen

    If you upgraded to Plesk Obsidian from Plesk Onyx and had Server Health Monitor installed, Advanced Monitoring will be automatically installed and will replace Server Health Monitor. Afaik unfortunately there isnt a view now on home screen for Server health but everything under Advanced monitoring
  18. Brujo

    Issue IPv6 / nginx error

    interesting do you use custom templates settings? it sounds ike unsynced IP address between Plesk and OS. If you go in the Plesk panel > tools & settings > IP addresses are the IPV6 addresses available or any issue? Nginx fails to start: 99: Cannot assign requested address Unable to start or...
  19. Brujo

    Question Can't connect to database

    what shows plesk when you go in the plesk panel > tools & Settings > Database servers > amount of databases
  20. Brujo

    Question Copying files from one domain to another without using FTP to download first

    are you talking about individual files (as far as I know this is not possible in the Plesk GUI) or the complete content of a website (website copying in plesk could do that)?
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