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I used the new WordPress Toolkit to install Wordpress. Now I don't want it. Chiefly because it prevents me changing the document root. Once you've installed an app Plesk won't let you change the document root under Hosting Settings. And now i want to start making quite manual changes e.g...

I think I'm probably creating a problem which does exist. My use case is I want to be able to give a web site to someone. They can e.g. manage it with WordPress. But I don't want to give them access to a Control Panel. It seems that when you create a new customer you automatically give them...

Question: does Plesk automatically give the new default user for a customer account access to the CP? It appears to me to be so. Let me ask the question another way. Let's say I've noticed that the default user has Control Panel access is it possible to disable this? If so what menu should I be...

If i create a new customer I am asked to create a new Plesk user. This Plesk user appears to have access to a Control Panel. Can this be prevented? If I create a second user e.g a mail account there is an option whether or not to give them Control Panel access but I can't see this option for...

I've never understood this. When Plesk updates itself what, exactly does it update, apart from its own files? Does it for example update Apache or PHP or system libraries or even the whole system? Or not? With thanks --Justin Wyllie

Plesk 12.0.18 Update #41 on CentOs 6.5 The auto-update is failing and tells me to email the log to Parallels support. To whom do I email it? The log is attached (It looks to me like it is trying to update PHP and failing to connect to a Parallels repository). In general does anyone know -...

Ok. After some investigations I now have this: Under Outgoing Mail Control - "Allow scripts and users to use Sendmail" has to be turned on. (That made it work). A couple of anomalies though: 1. Despite the text underneath this option saying that with this turned on scripts will be controlled...

Yes. My system has updated to that revision. Now no mail is sent at all using PHP mail() function: Mar 30 14:50:01 vps20171433 plesk sendmail[2446]: handlers_stderr: DATA REPLY:554:5.7.0 The message could not be sent. You are not allowed to use sendmail utility. Mar 30 14:50:01 vps20171433...

Ah. Thanks. Yes, I should have posted I am also seeing the error ERROR 'NoneType' object has no attribute 'lower' so that is this case. I will keep an eye on the updates.

I also see this in maillog: SKIP during call 'check-quota' handler Which sounds like it is the problem. Why might it be doing this? The setting to control outgoing mail is turned on. Thanks

Plesk 12.0.18 on CentOS 6.5 using Postfix i have configured outgoing mail control to have a limit on a domain. I have removed all entries from the server wide white list. This setting - Allow scripts and users to use Sendmail is unchecked. However I can send any number of messages using...

So. Plesk has a button to enable or not enable automatic updates of WordPress installations it knows about. What does this do? I toggled it and it didn't seem to effect the setting in my wp-config.php file: //--- disable auto upgrade define( 'AUTOMATIC_UPDATER_DISABLED', true ); which...

Hi I can see how to do this per domain (PHP settings under the domain) Where do I add an additional directive which will effect all domains? Thanks --Justin Wyllie

Ok. The answer is Updates and Upgrades and install the missing components. Then it synchs. Still; it seems to me a configuration error to ship the product with a pre-built 'Default Domain' plan which cannot in fact be used without taking this step... I've just blamed the hosting company and now...

This is Plesk 11.5.3 on CentOs 6.4 I've had the same experience with 2 Hosting companies. Steps to reproduce: 1. Brand new Plesk. 2. Create a new Customer and Subscription at the same time 3. Choose the Default Domain plan. You get this message: Syncing the subscription with its service...

большая идея. спасибо

I am configuring fail2Ban (brilliant idea to include it in the Panel). I am wondering what the implication is of activating it for these services: plesk-apache plesk-apache-badbot plesk-horde recidive I am not sure what these services are. Also surely if we apply it to plesk-apache that would...

Hi I want to configure a domain to force https rather than http access on a certain directory. I think I can probably do this with mod_rewite but I am just wondering if there is anything built into Plesk to do this thanks --Justin Wyllie

Following advice re. Heartbleed I created a new SSL certificate and made that the default for the Panel in the SSL Certificates section. That works fine. But my webmail URLs are still using the old certificate. E.g. https://webmail.mydomain.com How do I update to the new certificate for...

In the end it seems to me that if you set up SSH keys for a user you also need to disable FTP for that user (e.g. in /etc/ftpusers) and they can use SFTP with their new keys!