Plesk cannot synch subscription to Default Domain plan out of the box

[Kroptokin]

This is Plesk 11.5.3 on CentOs 6.4

I've had the same experience with 2 Hosting companies.

Steps to reproduce:

1. Brand new Plesk.
2. Create a new Customer and Subscription at the same time
3. Choose the Default Domain plan.

You get this message:

Syncing the subscription with its service plan failed because some of the services or resources defined in the plan cannot be actually provisioned with the subscription. Available value indicates the actual state of a resource or a service in the system. Clicking OK will initiate setting the subscription values according to the available values.

The detail indicates that Python, Perl and FastCGI support are switched off.

Maybe it's me but it seems like an error to me that the Default Domain plan can't be synched by default.

This doesn't happen on another Plesk 11.5.3 I have.

Why is this happening and how can I fix it?

Thanks

--Justin Wyllie

 

[Kroptokin]

Ok. The answer is Updates and Upgrades and install the missing components. Then it synchs.

Still; it seems to me a configuration error to ship the product with a pre-built 'Default Domain' plan which cannot in fact be used without taking this step... I've just blamed the hosting company and now slightly regret it.

--Justin Wyllie