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Search results

  1. dash

    Error 12007 in web installation

    Thanks for report. The problem is fixed now.
  2. dash

    updater fails on 8.6.0

    Thanks for report. We are working on the problem. Please try to run autoinstaller utility from console with option --source http://64.131.90.31/ Does it help ?
  3. dash

    Who is the web user in Plesk?

    ftp_user is physical hosting user name on your domain.
  4. dash

    Who is the web user in Plesk?

    try to setup the following permissions/owners on the CSV file: rwx rwx --- ftp_user : psaserv
  5. dash

    DNS serial numbers set to 0 after upgrade to Plesk 8.6

    and make sure that mysql is up and running before the script executed.
  6. dash

    DNS serial numbers set to 0 after upgrade to Plesk 8.6

    Sirs, to restore dns serial number you can execute the following shell script: ftp://download1.swsoft.com/Plesk/Plesk8.6/hotfix/zone_serial/restore_serial.sh it will regenerate serial values and zone files for problem dns zones.
  7. dash

    Qmail uses incorrect IP Address

    try to use the following KB article: http://kb.odin.com/en/1190 This article will explain which ip is used by qmail for outgoing connections and how to change it.
  8. dash

    plesk skins disappeared after upgrade from 8.4 to 8.6

    and execute the following commands before cd to ports dir: #export LANG=C #export LANG_ALL=C
  9. dash

    plesk skins disappeared after upgrade from 8.4 to 8.6

    you need to install plesk-skins port #cd /usr/ports/swsoft/plesk-skins #make install
  10. dash

    How to enable DKIM-signature header ?

    At the moment DKIM signatures are not supported by Plesk. Only DomainKeys are. This will be fixed in future releases.
  11. dash

    Apache ASP and mod_perl

    Centos 4.6 repository contains mod_perl-1.99_16-4.5.i386.rpm and autoinstall.plesk.com repository(which is used by autoinstaller) also contains exactly this package. As I know 'CentOS+' contains mod_perl 2, but if you are using it - you can't use apache-asp from Plesk distribution - it is...
  12. dash

    mailmng --set-reject

    mailmng is an internal Plesk utility and it is not a part of Plesk API You should use command-line API utility domain_pref which is located in /usr/local/psa/bin/ directory. --help option is supported :) You are interested in --no_usr parameter
  13. dash

    Domain adding with template not working. Disk Space issue

    Check "Physical hosting" section in your domain template. Is there "Hard disk quota" parametr set to some numeric value or not? If it is set and hard disk quota is not supported/configured on your filesystem - than it's expected behaviour.
  14. dash

    AWstats - bugfix or not

    Try to redefine AWSTATS_TOOLS_D and AWSTATS_BIN_D in /etc/psa/psa.conf file according to your actual awstats paths. As I can see AWSTATS_BIN_D should be /var/www/cgi-bin/awstats on your server.
  15. dash

    DomainKey with domain alias : No DomainKey signature found

    Thank you for report, The issue is confirmed in our lab and will be fixed in the future releases. As a workaround you can copy private key for email signing from domain to domain alias: cp -rp /etc/domainkeys/<domain_name> /etc/domainkeys/<alias_name> (-p option to preserve ownership and...
  16. dash

    [URGENT] Domains/Clients not expiring after update

    Expirations are cheched inside statistics utility, which is executed by cron on daily basis. (/usr/local/psa/bin/run-parts.sh /etc/psa/plesk-cron.daily task) Check crontab for user root. Also the reason can be in statistics utility crash. Check the output of...
  17. dash

    AWstats - bugfix or not

    awstats reports are generated inside statistics utility, which is executed every day by cron. To check does this task persist or not you can use Plesk GUI (Server -> Sheduled tasks -> choose_root_user) or execute crontab -lu root command. The corresponding task should be something like 50 0 *...
  18. dash

    ftptop from psa-proftpd broken

    Thank you for report. The problem is confirmed and will be fixed in Plesk 8.6.1
  19. dash

    spammers bypassing qmail logging

    What exactly OS and Plesk version do you use? (what is the output of #cat /usr/local/psa/version command)
  20. dash

    Autoinstaller broken on CentOS 5.2

    Do you mean that autoinstaller can't resolve dependencies to install Plesk, or autoinstaller binary fails itself? If this is a first case, could you please post here a part from autoinstaller output with error description.
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