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Search results

  1. M

    Resolved Update 18.0.60 on AlmaLinux = high cpu steal value

    It's hard to tell why there is such a high CPU load. The date it started is the date Almalinux 8.10 went live. - Did you have a look at /var/log/messages ? Are there any related issues in there? - Did you reboot the server after the upgrade so it runs on the new kernel? - Any related issues...
  2. M

    Issue Plesk Migrator - "Can not connect to the Plesk database"

    Well, you need access over SSH to start a migration. If that's blocked, you get that error message. Just to be sure: is there only 1 "PermitRootLogin" line in the ssdh_config? If there are two or more, the last one takes precedence.
  3. M

    Issue Plesk Migrator - "Can not connect to the Plesk database"

    I'm not sure if I understand why you have to use your laptop. A migration goes from server A to B. Is the SSH option "PermitRootLogin no" active on the source server?
  4. M

    Question Is there a way to see contents of the postfix greylisting?

    You can use the command line to check the greylisting status: # plesk bin grey_listing --info-server # plesk bin grey_listing --info-domain domain.com Check this page for more commands: https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/grey_listing-greylisting.63188/
  5. M

    Issue Unable to make database dump

    It looks like your database has broken tables and references. That's why it's marked as crashed. You can fix this with the Check and Repair option in Plesk. Go to Websites & Domains > Databases > Check and Repair
  6. M

    Question Do I have a question about Plesk Migration?

    Everything works in the trial version of Plesk. But be aware there is a maximum limit of 3 domains/users.
  7. M

    Issue Plesk Migrator - "Can not connect to the Plesk database"

    This error looks like you didn't use the root credentials for the source server when starting migration in Plesk Migrator.
  8. M

    Question Mail Autodiscover mobileconfig file format

    Could you please paste the contents of this config file: # cat /usr/local/psa/admin/htdocs/mailconfig/email.mobileconfig You can use CODE tags to format the output on this forum: https://talk.plesk.com/help/bb-codes/#code
  9. M

    Resolved Mariadb not working - DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Does this article help? https://support.plesk.com/hc/en-us/articles/12377560870935-Unable-to-start-MySQL-MariaDB-after-upgrading-it-on-a-Plesk-for-Linux-server-Unknown-unsupported-storage-engine-InnoDB
  10. M

    Resolved Mariadb not working - DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    You can still get access to Plesk Support. It's free for the first month: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  11. M

    Issue Cannot bring http3 to domains.

    Can you please contact Plesk Support? This needs to be investigated directly on your server. Plesk Support is free for the first month, so be sure to cancel it on time: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  12. M

    Issue Cannot bring http3 to domains.

    I was expecting something like this from netcat: "Ncat: UDP packet sent successfully"
  13. M

    Issue Cannot bring http3 to domains.

    I suggest testing if the server is listening on UDP port 443 using the netcat command: # nc -vuzw 3 server2.domain.com 443 You may have to install that command if it's not available.
  14. M

    Issue Cannot bring http3 to domains.

    Can you check if Nginx has the --with-http_v3_module compiler flag enabled? # nginx -V
  15. M

    Issue Cannot bring http3 to domains.

    Does your hosting provider have a firewall in front of your server?
  16. M

    Resolved Hide domains, subscriptions, service plans numbers in the plesk menu. How?

    Add this to the panel.ini: [navigation] showStatisticsInMenu = false
  17. M

    Issue with Connection Info slider preventing saving of system user credentials

    You posted the screenshot of the "Subscription -> FTP -> FTP user" screen. I was talking about the "Subscription -> Connection info" screen. That slides from the left onto the screen. I guess the Firefox autofill changes something in the DOM so that the onClick event of the green [x] closes the...
  18. M

    Issue with Connection Info slider preventing saving of system user credentials

    You're right ;-) When I disable Firefox's "Autofill logins and passwords," it works correctly. My bad... sorry! However, the issue with the entire pop-up closing, when you click the [x] of the tooltip, remains when Firefox fills in the password. Something is not working as it should. It happens...
  19. M

    Issue with Connection Info slider preventing saving of system user credentials

    Username: TITLE Issue with Connection Info slider preventing saving of system user credentials PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.58 Update #2 AlmaLinux 8.9 PROBLEM DESCRIPTION When attempting to change the subscription owner's or FTP password within the...
  20. M

    Input Typos in changelog

    Hi, There are a few typos in the changelog: - The date is in the future. - "contract" should be "contact" Sitejet Builder 1.0.6 2 October 2024 Selected values are now again displayed correctly in emails sent after a contract form is submitted.
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