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Just to be sure, did you disable "Track Email Delivery" feature as suggested above? If so, are there still new errors logged like these? [2024-07-16 03:28:41.845] 4271:6695ccc99fc3c ERR [panel] Task is not responding: id=5855, pid=1006, type=ext-log-browser-parse-maillog

Did you check the link in my previous post?

Hi there, do I understand correctly that you have servers running with Plesk installed from which you don't own the license?

I sorry to hear that. Unfortunately I don't have any solution to remedy the situation. Best advice I can give is open a support ticket and let our support team assist you with the issue. If you bought the Acronis backup extension your are eligible for support with the Extension License number...

Hi there, can you clarify what you mean with this precisely? Does the login of the website not work and show this error? Or is does the login to Plesk not work?

That's probably best. You can sign-in via https://support.plesk.com/hc/en-us to open a support ticket to let support engineers investigate the issue on your server. Support is includes if you bought your license directly from Plesk. If you got your license from a reseller, your reseller should...

Sorry, for the caused confusion. DS records should only be added the parent zone of domain. In most cases that should be the domain registrar (unless you are using a sub domain). So in your case it's best to remove them from the DNS zone in Plesk and from Cloudflare. This should also solve the...

Node.js version 18 or higher (including 20) requires glibc version 2.28 or later. Which is not available on RHEL 7 bases operating systems, including CloudLinux. See: https://support.plesk.com/hc/en-us/articles/12377465555863-Which-Node-js-versions-are-available-and-supported-in-Plesk

Recently the sa-compile component of SpamAssassin has been excluded from the installation because of security issues. The side effect of this is that, on APT based systems (Debian and Ubuntu), some common SpamAssassin plugins (modules) are no longer installed by default. As you have noticed...

Support for PHP 7.0 gets added to the next release of the centos2alma script, which is due to be released by the end of this month.

Interesting. Looks like we haven't had any other reports yet users with a similar issue. Best suggestion I currently have is to open a ticket with Plesk support and let them investigate the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com. If you got...

Hello everyone, we like to learn more from our Watchdog component users. Watchdog is a versatile component with many features. Still used by many on Plesk. If you use the Watchdog component on your server(s) we would be grateful if you could share (in a post below) which OS you're using and why...

My bad, I missed the screenshot in your previous post. I am scratching my head on this one to be honest. When the SSL!it extension is installed and active the SS/TLS icon should look like this: When it's not installed it looks like the one you're seeing: But it looks like you do have the...

Submitted for analysis by engineers with ID: PPS-16342

Yes, but is the SSL!it extension installed? The SSL/TLS icon in your screen shot indicates it is not (the icon is different when SSL!it extension installed).

Can you sent the IP of the affected server via PM?

You're are still with Hetzner right?

I suspect that the SSL!it extension (and maybe the Let's Encrypt extension too) isn't installed. You can install and enable those via the extensions option in the left side menu.

Is "SSL/TLS support" enabled in the hosting settings of the domain?

Thanks for lettings us know. Do you used DNSSEC and have added DS records to the DNS zone of the domain by any chance?