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After a small private chat, we found IPv6 Neighbor Discovery firewall rule was set to block. This rule will prevent the server from finding routers to reach the internet. Once we changed it to allow, the SMB server was reachable via IPv6.

Hi Luis, The fundacioncarf.org webspace/subscription has it's own Plesk backup plan. You also have a server wide backup plan. That is why you have 2 backups for the same website. If you take server wide backups, then disable the website backup plan or move it to a more useful time, as far away...

You can disable specific rule ids, per website and globally. You don't necessarily need to disable an entire "group" of rules. The error log should log a long line with the rule id that was matched.

The bounce was caused by the recipient email address block rule, as pointed out by mow. Your email address was added to the recipient email address blacklist. Generally speaking, I recommend setting What to do with messages classified as spam to Move spam to the Spam folder. All the RBL...

You don't necessarily need to create a custom template. I would avoid that because Plesk will update the templates and new features may not work. Add the following in additional Nginx directives. The location will be matched before ``location /`` and will proxy_pass requests to the Varnish...

From where did you get the line from your initial report? From a received email to a Plesk hosted email address?

I'm glad to hear you've managed to fix your problem. I usually chown systemuser:psacln folder hence it didn't even think of a group ownership issue. The document root has to owned by psaserv, otherwise Nginx won't be able to access your website files! From experience, you need to do actions the...

Yes, You should try to get both IPv4 and IPv6 addresses and add accept rules for them.

I don't see anything that would block the SMB connection. Try to add an INPUT and an OUTPUT rule that will allow connection from and to the SMB server. Add both IPv4 and IPv6 addresses. iptables -I INPUT -s ipv4addr -j ACCEPT ip6tables -I INPUT -s ipv6addr -j ACCEPT iptables -I OUTPIT -d...

Plesk firewall sets both IPv4 and IPv6. You can check with: ip6tables -S

The established connection on my side is from a random port to port 445 Can you try to remove the Source from the ``FTP Passive ports`` firewall rule?

grep "FTP user" /etc/passwd This will tell you where the FTP user accesses the filesystem. How did the files get there? Plesk doesn't use the /home folder at all. You have the option to use the system user associated with a website to FTP and even SSH if /bin/bash shell is used. You should...

I don't see why the mount wouldn't work. Since you have all the details saved on the system, try to run this while connected via SSH as root: mount -t cifs -o rw,vers=3.0,credentials=/etc/backup-credentials.txt,dir_mode=0775,file_mode=0775 //xxx.your-storagebox.de/backup /mnt/backup to...

Once a website is added to WordPress toolkit, you can define a user that can be used by the login feature. Why not set that in Plesk and use it every time instead of creating a temporary account? The feature is accessible only to the admin user, reseller or customer accounts in Plesk...

It would be useful to know the sending domain and the bounce you receive.

The file manager will see the files from the webspace, /var/www/vhosts/domain.tld or /home/domain.tld. From where to where did you move the files?

Hi, I don't see any firewall issues here. On the INPUT chain you have the ``RELATED,ESTABLISHED`` rule and the OUTPUT chain has an accept all rule. Thus your server can initiate connections to any external address. Any reply from the external address will be accepted in the firewall because of...

In my example, it's a 302. However, if you add this header before the Location: header, it will be a 301: http_response_code(301); > Would this impact SEO in any way compared to using nginx instead? Only the direct requests to sitemap.php are redirected by the PHP code. Hence, I don't see...

Hi, Your rewrite rule downloads the PHP file instead of executing it and returning the code output because you haven't instructed Nginx to parse the request via the PHP-FPM service. From Nginx point of view, it serves a static file. If you wish to server PHP code from a custom location block...

The extension installation process is logged in /var/log/plesk/panel.log. However, you need Plesk debug to be enabled. Please note it will become a very busy log. I recommend tailing it during the installation. The installation of ClamAV needs to be triggered from the extension in order for it...