• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. D

    Issue Poor Initial Server Response Time

    Hi there, I have a server with about 8 wordpress domains hosted on it. There's more than enough power for this. It was all going really well, However a few months ago, the initial server response time suddenly dropped for all domains (even just a initial basic wordpress with default theme and...
  2. D

    Resolved Help please with log rotate

    thank you for anyone else having this issue. In /etc/logrotate.d/ there were two files serving the same purpose. One was called 'httpsd' the other was called 'plesk'
  3. D

    Resolved Help please with log rotate

    Hi there, I regularly get this message from Anacron job: /etc/cron.daily/logrotate: error: plesk:1 duplicate log entry for /var/log/plesk/httpsd_access_log Any ideas how to fix it?
  4. D

    Wordpress Toolkit incompatible with cloudlinux CageFS

    Hi Mark, The issue only manifests itself when the PHP hander is changed to mod_lsapi. Wordpress Toolkit works fine wth CageFS is PHP-FPM is used, but it means we have to forego some of the benefits of cloudlinux, such as mod_lsapi, PHP Selector, and CRIU. We haven't encountered any problems...
  5. D

    Input Very Slow Advisor - Plesk Update time out

    In recent days we've come across a new issue involving painfully slow Plesk Advisor, and an inability to use the Plesk Update function. We have found the trigger for this behaviour, which doesn't appear to be documented yet by Plesk. This is on Plesk Onyx 17.8 update 38 on dedicated servers in...
  6. D

    Forwarded to devs Wordpress Toolkit incompatible with CLoudlinux CageFS

    @zanuda I wonder if there is any update from the devs on their progress towards resolving this bug?
  7. D

    Forwarded to devs Wordpress Toolkit incompatible with CLoudlinux CageFS

    Hi @Laurence@ sorry I forgot to reply. This bug remains unresolved. We like alt-php mostly for the convenience that is brought by using PHP selector We started testing mod_lsapi (and alt-php) and the claims they make around performance, reliability, and ease of configuration vs that for...
  8. D

    Issue googlebot being blocked by 301

    Thank you @themew for the time taken to respond. It is google webmaster tools that have alerted me to the problem. It's intermittent, with some requests for robots.txt working fine with 200, and others resulting in a 301 redirect which is reported in webmaster tools as a failure. The request...
  9. D

    Issue googlebot being blocked by 301

    I'm having a strange issue where google can see robot.txt exists but cannot always read it. I've tried all of the obvious like encoding, permissions etc etc, but no joy. I look in /var/log/nginx/access.log and I find 66.249.69.26 - - [23/Jul/2018:05:36:36 +0000] "GET /robots.txt HTTP/1.1"...
  10. D

    Forwarded to devs Wordpress Toolkit incompatible with CLoudlinux CageFS

    Thank you. Is there any update on this?
  11. D

    Forwarded to devs Wordpress Toolkit incompatible with CLoudlinux CageFS

    TITLE: Wordpress Toolkit incompatible with CLoudlinux CageFS PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Cloudlinux 7.4 & 7.5, Plesk Onyx 17.5 & Plesk Onyx 17.8 PHP 7.0, PHP 7.1, PHP 7.2 PROBLEM DESCRIPTION: When using Cloudlinux alt-php LSAPI the Wordpress Toolkit stops working. The...
  12. D

    Wordpress Toolkit incompatible with cloudlinux CageFS

    Hi Mark, This is the answer that I have from cloudlinux, they believe it to be a design issue of the plesk wordpress toolkit causing these problems. Have you experienced this too? Here's the workaround suggested by cloudlinux until Plesk fix it. find /opt/alt/php72/etc/php.d.all -name '*.ini'...
  13. D

    Wordpress Toolkit incompatible with cloudlinux CageFS

    When changing a domain to use the cloudlinux PHP LSAPI 7.2 the wordpress toolkit fails. After the change I can still use the toolkit to connect to the wordpress installation until it is rescanned, at which point it disconnects with simply the error 'syntax error' displayed. Detaching,and...
  14. D

    Issue DNS not sending NOTIFY to secondary dns servers

    Hi, thank you. I have reviewed the logs and are seeing notify messages sent, but they are not received by the third party secondary nameservers. There aren't any entries in named.conf relating to notify. How does plesk choose the ip to send the notify message too? I need to send them not to...
  15. D

    Issue DNS not sending NOTIFY to secondary dns servers

    Hi there, I have plesk onyx configured as a master dns server which transfers via AXFR the dns xone changes to a 3rd party secondary dns solution. AXFR is working fine, but the 3rd party secondary dns is saying that plesk is not sending a NOTIFY command upon dns change. I'm wondering if this...
  16. D

    Resolved NGINX additional directives conflict

    Hi there, nginx evaluates locations on a specific pattern which is described here. In short: on the first match it stops; as you inserted similar locations twice, it evaluates them from top to bottom and stops after the first location that matches (which depending on the file type you choose...
Back
Top