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Hi Oliver, Thanks for the response. Yes. Zones were set up. The issue was that we tried to duplicate a site and the vps crashed because of no disk space. We deleted files to get the vps back in working order. Since then, the DNS issue occurred. When starting DNS in plesk, here is the error...

Hey guys, It seems the servers dns will not resolve and has crashed. When starting the "Named" service, here is the error: Error in named configuration: zone 0.0.127.IN-ADDR.ARPA/IN: loaded serial 20010622 zone 215.170.107.in-addr.arpa/IN: loaded serial 1433121512 zone lanewgirl.com/IN: NS...

Hey guys, I am having issues updating existing customer subscriptions with an updated service plan. We didn't realize that the hard drive quota was set to unlimited and do intend to have a specific limit. We changed the limit within the service plan, but for some reason the customer...

Thanks for reaching back UFHH01 So it seems the problem randomly began with the FTP app Transmit, but works fine with Cyberduck on mac and on Winscp on PC. It seems the tutorial here for Poodle patch isn't working for proftpd server when it comes to Transmit for Mac...

Here is what Proftpd website stated: Question: My FTPS client has trouble connecting to proftpd using SSL/TLS, with the following error appearing in the TLSLog: Sep 17 11:03:46 mod_tls/2.1.2[9628]: TLS/TLS-C requested, starting TLS handshake Sep 17 11:03:46 mod_tls/2.1.2[9628]: unable to...

Hi UFHH01, Thanks for the response. Lets track back, I am not and will not blame Igor at all. It isn't his fault.. I am expressing my concern about the process of the technical support a part from you guys. In my case, there isn't a misconfiguration when firewall and everything else is...

It seems that this issue will linger because for some reason I have no support with my full unlimited license and will be required to submit a paid ($74.99) incident report, which is a bit ridiculous when this issue began to occur on its own to begin with. FTPS always worked fine until one day...

Thanks for the support Igor.

Oh ok. Yes, we use Comodo Multi-domain SSL. We've tried the default Plesk and still had the same issue

Sorry Igor, Just changed it back to plesk for a moment to see if the issue was my current ssl. Just switched it back. You can test again. It is now the actual one being used. Also, I am confused. How would you connect if you do not have my IP Address? I removed my IP Address and real domain...

Hi, yes, here is the output: -r-------- 1 root root 5143 May 26 02:11 /usr/local/psa/admin/conf/httpsd.pem

Also, I have a custom port for ftp

Hi there, Thanks for reaching back. Here is the output: depth=0 OU = Domain Control Validated, OU = PositiveSSL Multi-Domain, CN = subdomain.mydomain.com verify error:num=20:unable to get local issuer certificate verify return:1 depth=0 OU = Domain Control Validated, OU = PositiveSSL...

Hi Igor, Thanks for responding and for the support. All settings mentioned are the same. Here is the error received in the log 2015-05-23 04:57:12,968 mod_tls/2.6[567356]: starting TLS negotiation on data connection 2015-05-25 15:17:45,311 mod_tls/2.6[865258]: TLS/TLS-C requested, starting TLS...

Ok, seems to be fixed. It eventually came up when using a different browser. It seems to be a cache issue that resolves it.

Hey guys, After installing a separate SSL to domain.com and www.domain.com, for some reason host.domain.com, which is the subdomain for plesk login, isn't being secured by FTP when choosing "Secure Plesk" after choosing the correct SSL. No error occurs, nor does the dashboard respond to it. It...

After more than 15 days this issue and post seems to be completely ignored with no resolution, acknowledgement/response.

Bumping this again. Still trying to understand why this issue isn't being resolved or addressed..

Hey guys, Would like to know how we can setup a different server location to handle Plesk backups for customers instead of using the same server for backups. I know customers can choose custom FTP repo, but we'd like to setup the default server repo to backup to a different server that will...

Guys, Is there any fix or update for this? This is a serious security issue. It seems one of our customers were hacked because of using non-secure FTP...