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Hey guys, Just giving a heads up that the Wordpress 1-click installation within Plesk has what appears to be a bug. When you go to install a new Wordpress installation with the option in TOOLS & SETTINGS / SERVER SETTINGS / Preferred domain for websites being the "www.domain.tld" option...

ok, lets start from here: - FTP works, FTPS does not work. FTPS gives the error as previously mentioned on transmit ftp for mac - In FTPS Usage policy within Tools & Settings / Security Policy. I've disabled and re-enabled by choosing the "Allow Both" then "Allow only secure ftps, etc". -...

No, FTPS, FTP with tls/ssl. It worked previously before Plesk updated. Not sure which update has caused this, but at this point its not working

Hey guys, Not sure what is going on with Plesk.. I've modified and saved a specific service plan with the session.save_path to have a location by default to be /tmp/ and for some reason it isn't changing all customers accounts with the modified settings of the location to be /tmp/. In order to...

Transmit FTP - Could not establish a secure connection.

Hey guys, For some reason FTPS is no longer working as it used to before plesk upgraded. At this point, I am not sure which Plesk upgrade caused this since I do not FTPS or ftp in general often. its enabled as it was before, even disabled and re-enabled it again. Still gives a "could not...

Thanks!

Hey guys, We have a customer who signed up to our service and they immediately used a mailing list to spam. How do we disable mailing list for customers to be able to use? Please advise as soon as possible. Thnx!

Hey guys, It seems that every time we update/upgrade the system, the permissions for var/lib/php/sessions folder needs to be set to 777 in order for php to operate properly. We use nginx 99% of the time. Enabling the folder to 777 does not sound secure, what is the best way to resolve this in...

Hi, Understood. Thanks Igor.

Hi Igor, Thanks for reaching back and for the support as always. This is an awesome offer that we'd take up on the future.. but we're trying to transfer a customer that currently has a shared hosting account on cpanel and would like to transfer specific domains, emails, etc to our existing...

Hey guys, Would like to know, what is the easiest way to migrate domains, files and emails from a shared hosting cpanel to plesk easily? Will migration transfer work well with this? If so, does this require only ssh access or can you also use FTP to main root? Please advise, thank you!

Thank you very much Igor, worked perfectly! :)

Hey guys, Having an issue securing Apache from poodle. After following the knowledgebase here: http://kb.odin.com/en/123160 I seem to still continue to get the following error at https://www.poodlescan.com/ This server supports the SSL v3 protocol. Currently using Centos 6.6. Not sure if...

Fixed. This seems to be the fix: <Global> <IfModule mod_tls.c> TLSEngine on TLSRequired off TLSCipherSuite HIGH:MEDIUM:+TLSv1:!SSLv2:!SSLv3 </IfModule> </Global>

Hey guys, Just came across an issue with the knowledgebase for Plesk poodle fix for Proftpd. After modifying the files based on the description I can no longer access ftp and bounces back with a server connection closed. ProFTPD server Create and edit the /etc/proftpd.d/60-nosslv3.conf file by...

Hey guys, Would like to know what are the dangers of backing up and restoring full entire system backups (with plesk installed) to another server with a different ip address? Will the restored plesk setup operate properly and offer an ip address change in the system, or will there be any...

Hi Igor, Hope you're doing great. Thanks for the response and support. Will the new upgrade to 12.1 be as smooth as the minor updates that occur? Or will it be a whole new system update that requires multiple modifications? Also, is there a possible ETA month wise? Please advise, thnx!

Hey guys, When will the Wordpress auto-install to root be fixed? If multiple non-experienced customers do not know to choose "custom" install, then to delete "wordpress" in domain.com/wordpress, then they will be stuck with domain.com/wordpress and will be flustered by having additional work...

Hi Igor, Do you know if there is any ETA for this fix or just an update to this fix in general? Being stuck without being able to backup for this long is risky.. Please advise, thnx.