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We are also a Hetzner client, and we are not pleased that we are now forced to order directly from Plesk, as we do not need the additional support included in their direct pricing model. Currently, we hold numerous licenses for the Web PRO Edition at a price of €11.66 per month. Going forward...

@David Borrink I also published an up-to-date tutorial a few weeks ago about setting up Rocket.Chat: Setup Rocket.Chat via Plesk Obsidian and Docker Containers Maybe it will help you.

@Sebahat.hadzhi Local misconfiguration? Actually, this is a bug that can be reproduced quite easily: 1. Add a subscription to a customer. 2. Create a new user account under the customer that only has access to the newly created subscription. 3. Delete the newly created subscription. 4. Open...

I did not file a bug report because we later discovered that we had accidentally updated the configuration file, /etc/default/named , with the default Debian version during the upgrade process when prompted. Therefore, the fault was on our end. However, perhaps Plesk could include a check for...

We dug deeper and were able to find the root cause of the issue. Even though the Plesk repair tool for the server does not show any problems with the Plesk database, there is one problematic user on the server who caused the issue. First of all, this user has a value of -1 for...

Hello @Sebahat.hadzhi , this was also our first idea. Error messages: 0; Warnings: 0; Errors resolved: 0

@Sebahat.hadzhi We did investigate the problem further. The problematic request is: Normally it gives back all user. But on the problematic server it redirects back to the dashboard. This causes the delay of several seconds. In our case the error message on the dashboard is: Error: Can not...

We can also confirm the bug. The issue seems to be related to the number of accounts. One of our servers, with 157 accounts, works like a charm. Another one, with 464 accounts, triggers the mentioned error. I think @Alban Staehli has a similar number of accounts, as we also experience a 2-3...

@alb_cg As long as no domain is using the new PHP shared FPM handler, it will show "Not configured" under "Tools & Settings -> Services." This is completely fine. Please provide a screenshot of "Tools & Settings -> PHP Settings" and another screenshot of "Tools & Settings -> PHP Settings ->...

Minor bug fix releases are normally published on Tuesdays.

Just install more packages: apt install php5.6 php5.6-fpm php5.6-cgi php5.6-mongodb php5.6-mysql php5.6-xsl php5.6-xml php5.6-tidy php5.6-recode php5.6-mcrypt php5.6-mbstring php5.6-intl php5.6-gd php5.6-curl php5.6-json php5.6-imagick php5.6-bcmath php5.6-readline php5.6-sqlite3 php5.6-bz2...

Yes, maybe a bit harsh, but Plesk is ignoring the community’s desire for a more stable update management. There are already several threads about this. The hosting business needs stability first, stability second, and stability third. Currently, Plesk does not have a stable release line that...

Plesk Obsidian 18.0.65 #0 Definitely not stable if you are using the mail server and want to avoid a service request nightmare from your clients. See: Email encoding after upgrade to 18.0.65

This bug also indicates that Plesk Obsidian does not appear to be the server admin panel of choice for Plesk’s own team when managing their services. Otherwise, this bug would have been identified by Plesk immediately, rather than by its users. It’s disappointing to see.

@LionKing "777" permissions are required; otherwise, the MongoDB startup script cannot create its own data structure as the mongodb user, which is created during the image build process. Regarding your problems: I think you might have a firewall or network issue. However, you could try using...

Ubuntu is a Linux distribution derived from Debian. It should work like a charm :).

@LionKing I did create a tutorial for an easy Rocket.Chat setup. You can find it here: Setup Rocket.Chat via Plesk Obsidian and Docker Containers @Kaspar We are also using the new websocket support now.

We have several Rocket.Chat instances for our clients, based on Docker containers in Plesk. However, the setup is not that easy. Here you can find the solution I posted some time ago: Install Rocket.chat on Plesk with Docker ?

Similar to @Bitpalast, we are also using our own solution, but it is based on Ansible. This helps us to: - Monitor the configuration and services. - Check for known anomalies. - Repair the configuration if needed and restart the services. - Fix common bugs and problems that are known by Plesk...

Personally, I think the patch is quite easy. The correct individual value is already inside the form; it's just not activated by JavaScript. I will check the code. Maybe I can help to fix it.