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I am assuming you are referring to PHP FPM. If that's the handler you are using and your websites are spawning lots of of processes it is very likely for you to be hitting the limits. You might take a look at the following article. On a side note, I would like to mention that it is a good...

Hello, @King555. We have no reports of a similar issue since the last update. Could you please double-check if there's a mismatch between the database and the server time by executing the following commands: 1. 2.

Hello, @kamikazce. That issue could be caused by an antivirus program installed on the local device. Could you please try logging in to your Plesk panel through another device or temporarily disable the antivirus (if any) on your current device?

Thank you for your update. Unfortunately, I was unable to reproduce the issue even with Google Authenticator present on the server. If you have the option, I would recommend to open a ticket with Plesk support for an investigation of the issue on your server.

Apologies for the late reply. I hope your hosting provider will be able to help you determining what's causing the issue.

Hello, everyone. We understand that you might've expected the resolution to occur earlier. However, this case hasn't been classified as critical and it is more of a feature request rather than a bug. Additionally, the complexity involved in the implementation has also significant impact on our...

Thanks for the clarification. At this point, there is no option to create multiple SSH accounts for single subscription. There's an existing UserVoice request and I would like to encourage you to vote it for it. The more popular a request becomes, the more likely it will be to be considered for...

Hello, @HiredHosting and welcome to the Plesk community. Unfortunately, the information provided is pretty generic in order for someone to provide you with a possible reason for the issue you are experiencing. If you can share some more details, such as what's the error/status your websites...

Hello, @JogoVogo. Instructions on how to create an additional SSH account you can find here. Security-wise it is best to consider the chrooted option. I hope that helps.

If you upgraded through the Plesk GUI, it was probably a glitch. Considering the version is already reported as 10.11 I would say you are good.

The case is still under investigation. The issue is inconsistent and our team has several theories on what exactly is causing it. If you haven't already please consider disabling “Fix incorrectly set sender for outgoing mail“ and/or "Turn on limitations on outgoing email messages" until we can...

I am glad to hear it worked. :) The process might be still running, so I would recommend allow it some more time. Alternatively, you may try running:

Hello, @cosmocanuck. What I can suggest is to try the find command and search for recent large files. For example, you can use: to search for the 10 largest files for the past day. You can adjust the timeframe through the -mtime parameter. If you noticed the peak on the 26th of October, you...

Hello, @Dene Wilby. The repository mentioned in the error is now no longer shown as enabled in YUM. The one for MariaDB 10.11 should be /etc/yum.repos.d/mariadb.repo. Please try running the following command: If grep returns an entry similar to /etc/yum.repos.d/MariaDB.repo:baseurl =...

If you have the option it will be best to open a support ticket with our team, so they can further investigate the matter and attempt to find the culprit for the same.

Thank you for the report, @Alban Staehli. I tested and inspected the "Accounts" tab in the MFA extension 1.1.0-1735 on Chrome, Edge, and Firefox with Alma Linux 8.10/9.4 / Ubuntu 22.04 and Plesk 18.0.65. Unfortunately, I was unable to reproduce the behavior or the error in the console log. Could...

Thank you for the report, @Duarte N. Our engineers are currently reviewing the provided information.

The issue was identified as a bug with ID CPCLOUD-4612. A fix will be introduced with one of the future releases. You may observe our change log here. Unfortunately, I cannot provide any ETA or a workaround at the time being.

Hello, everyone. The investigation is still ongoing. All I can say for now is that the issue is most likely related to the outgoing mail control being unable to re-encode the mail. As a possible workaround, could you please try disabling Tools & Settings > Mail Server Settings > "Turn on...

Please disregard my last reply. Our team was able to reproduce the issue and they are currently investigating it. I will provide you with more details soon. Thank you for bringing our attention to the issue.