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Search results

  1. Sebahat.hadzhi

    Question Limit access by ip to Plesk

    Hello, @IDIDID. Assuming that the IP addresses you are assigned with are from the same range, you can add the whole range. If that's not an option for you, and you prefer to only add specific IP address(es) and you get locked out, you can adjust the allowed IP addresses/completely disable...
  2. Sebahat.hadzhi

    Nameserver show not update button after add entries

    Thank you for the clarification. If I understand correctly, you do not see the "Update" button upon adding a new NS record, you only see it upon deleting the existing NS entries. If that's the case, I was unable to reproduce the issue on a test environment with AlmaLinux 8.10 and Plesk 16.0.65...
  3. Sebahat.hadzhi

    Forwarded to devs Plesk Postfix RPM overrites /etc/postfix/header_checks with every Postfix package update

    Thank you for the report, @danami. I forwarded it to our engineers for further review and it was not classified as a Plesk bug. If the header_checks file is added as pcre, it should be complied before use as: Then header_checks.db is not overwritten by updates.
  4. Sebahat.hadzhi

    Nameserver show not update button after add entries

    Thank you for the report, @Azurel. Unfortunately, I don't clearly understand what the issue is. Kindly provide us with step-by-step instructions on how to reproduce it on our end, i.e. 1. Navigate to Subscriptions > 2. Choose the add alias domain option, etc. Thanks in advance for your cooperation.
  5. Sebahat.hadzhi

    Issue 403 Error Nginx TLS/SSL

    Hello, @MISHO0o. Unfortunately, the log entries are not very informative, so I am not quite sure what might be causing the issue here. If you can check the WooCommerece log for possible entries? Also, as suggested by Raul A. ModSecurity is a good starting point, it often blocks requests as false...
  6. Sebahat.hadzhi

    Issue Php mail always spam

    There's an old thread on this topic that might be useful.
  7. Sebahat.hadzhi

    Resolved Plesk migration error

    Thank you, @Goncharenko. Could you please also uncomment PasswordAuthentication yes and make sure that PermitRootLogin yes is also added and uncommented? Thank you in advance.
  8. Sebahat.hadzhi

    Resolved Plesk migration error

    Could you please double-check if SSH key authentication is disabled on the source server? If needed, you can find instructions on how to do that here. As for your second question, Plesk Migrator requires SSH keys auth. It installs SSH keys during the migration. Hence, if SSH key authentication...
  9. Sebahat.hadzhi

    SSL certificate renewal, every 3 months? / Renovación de certificado SSL, cada 3 meses?

    If the SSL certifies in question are Let's Encrypt-powered it is normal to be prompted to renew them every three months as the certificates are valid for 90 days. However, that's not a normal behavior if you are using another SSL vendor that offers SSLs with annual validity. Could you please...
  10. Sebahat.hadzhi

    Issue Plesk Backup to Google Drive gives a User rate limit exceeded error.

    Thank you for your update. I further discussed your case and Google's feedback with the team managing the extension regarding your case and according to them in order to get full API control in Google Workspace a project needs to be created here. After the project creation, an OAuth 2.0 Client...
  11. Sebahat.hadzhi

    Question CloudLinux 9 support

    Hello, everyone. Adding support for CloudLinux 9 to Plesk is planned for Q1 of 2025. Unfortunately, I cannot provide any precise date at this point. We will provide more information as soon as possible.
  12. Sebahat.hadzhi

    Issue Global setting of the PHP version

    If you go to Tools & Settings > PHP Settings do you see the handler you would like to set for the plan as enabled?
  13. Sebahat.hadzhi

    Issue Remote Backup to Microsoft OneDrive Error

    Everyone, unfortunately, we still have no feedback from Microsoft regarding this case. I am sorry that we cannot provide any relevant feedback yet.
  14. Sebahat.hadzhi

    Resolved Error:030000BD:digital envelope routines::update error

    Thank you for your update, @ddowdell. The issue you are experiencing with OneDrive is not related to the bug discussed in this thread. We are aware of that issue as well and there is a dedicated thread for it you can find here.
  15. Sebahat.hadzhi

    Issue Several Plesk servers 100% full. Sigh.

    By procedure, If the Plesk debug mode was enabled by our technicians they are disabling it when the investigation is concluded. There is still the human-factor and I would like to apologize if the same was unintentionally left enabled by our members.
  16. Sebahat.hadzhi

    Issue Several Plesk servers 100% full. Sigh.

    Do you have debug mode enabled? If yes, please consider disabling it as it can contribute to the drastic growth of the panel.log file. Additionally, what else I can recommend is to consider reviewing /etc/logrotate.d/plesk and confirm if /var/log/plesk/panel.log is included. If the issue...
  17. Sebahat.hadzhi

    Issue Global setting of the PHP version

    Hello, @Shoto. Could you please try enabling "PHP version and handler management", disable "Hosting settings management" and try running the sync again?
  18. Sebahat.hadzhi

    Resolved mysql.sock is empty

    Could you please be more specific of what is the exact issue you are experiencing? Please also confirm the OS and MySQL/MariaDB version along with any error messages you are encountering. Thank you in advance.
  19. Sebahat.hadzhi

    Resolved Help with Nextcloud

    Hello, @ricardosl. Could you please provide more details about the issue you are experiencing? Have you checked the domain logs, if yes, could you please confirm if you see any relevant errors? Do you see any errors in the browser developer console? What is the PHP handler you are using?
  20. Sebahat.hadzhi

    Resolved WP toolkit php 8.1 marked as obsolete

    Hey, @Tiria . WP Toolkit v6.6 was released and the behavior was corrected. You should no longer experience the issue with PHP 8.1 being marked as obsolete after the update. Please let us know if you encounter any further issues.
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