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Here you go: Question - Try our new tool to upgrade your old MariaDB server from Plesk UI

According to our engineers it is safe enough to use -o allow_other,default_permissions since it only allows users accessing the folder that are either way allowed to do so locally. Please let us know if there's a further issue.

@theposeidonas, we are sorry to hear about the inconvenience caused by this situation. Our engineers are still investigating the case and doing their best to identify and resolve the issue. I will update the thread as soon as there are more details on the matter.

@MISHO0o, I monitored the test server and I cannot observe such a behavior. Since WP Toolkit's behavior depends on the following WordPress config option: I suspect that a user or a process is adjusting that value and consequently reflecting on the configuration of the WP Toolkit. Please...

Yes, we are aware. The bug was recently identified and our engineers are already actively working on it.

Sorry, just want to confirm - you are encountering the same error when attempting to perform the backup manually through the Plesk interface, not via the cli - is that right?

Hello, everyone. Thank you for reporting the issue. We are aware of it and our team is already investigating it. The behavior is identified with bug ID PPP-66727 and it is observed only on AlmaLinux 9.5/Red Hat 9. Unfortunately, I cannot provide any ETA for the fix release at this point. In the...

Our team introduced fixes for the previously detected issues. It should be safe to use the feature from Plesk 18.0.63.4.

I forwarded the additional details you provided for the SSHFS configuration as well. As soon there is any feedback I will let you know. Thank you in advance for your patience in the meantime.

Thank you for the update. Neither Plesk repair/restart nor server restart should be affecting this setting and removing the cron job. I tested that on server with Debian 12 and Plesk 18.0.65 and I cannot observe such behavior. I will check the server after several hours to confirm if the same...

You should be able to configure the plugin with the following details: SMTP Host: server hostname, e.g. yourservername.com (please note that it must not be an URL address as shown in the screenshot) SMTP Port: 587 Encryption: TLS Username: [email protected] Password: the password you...

Hello, @nmdpa3. Apologies for the delayed response. I am glad to hear you were able to sort that out. The notification in question was introduced in Sitejet Builder 1.1.4. You can check the change log here.

Hello, @amex. Have you checked the logs in Domains > example.com > Logs, please? Do you see any entries related to ModSecurity?

Hello, @MISHO0o. The linked thread is for an issue resulting from a backup restoration process. If I understand correctly, in your case the cron jobs disappear after ~6 hours. Do you have a scheduled backup task running at that time or the crons are disappearing without any apparent reason...

Thank you for the update. The permissions are correct. Our team informed me that CIFS DUMP_TMP_D is not supported for the time being. Apologies for the initial misunderstanding caused by my end. Unfortunately, we cannot provide any ETA for when support will be introduced.

Hello, @BiGG33. As of SSL It! 1.15.5, this function is hidden. If you would like to restore this functionality, you can add the following lines to the panel.ini file: Please note that this may cause issues with certain outdated ciphers, so it is recommended to proceed with caution.

Thank you for the update and the additional details. I forwarded the report to our engineers for further review so they can confirm if I am mistaken here. When you say it is no permission issue, have you verified that the psaadm user can create files in the mounted directory? Could you please...

Hello, @ondrejvaroscak. Thank you for the report. Our team is already working on addressing this issue. The bug is identified with ID EXTPLESK-5352 and the fix will be introduced in the one of the upcoming releases. Unfortunately, at the moment I cannot provide any ETA, but I will provide an...

Hello, @landrade21. Do you perhaps have an antivirus program (e.g. Kaspersky) installed on the device you are encountering the error from? If yes, please try temporarily disabling it or include the Plesk URL in the exception list. I hope that helps.

Hello, @enerspace. Thank you for the report. That doesn't sound like a Plesk bug, but a permission issue with the remote storage. Please check the permissions and ownership. Ideally, if you have the option, please submit a support ticket and provide our team with access to the remote storage, so...