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@TomBoB Glad to hear you were able to sort out the issue. @Kaspar if you have any specific questions, please do let us know.

No, I am afraid, not yet, @Kolpsc. Our engineers are still troubleshooting this issue and trying to determine the culprit for it. We understand the importance of having healthy backups and we are doing our best to find the root cause of the issue. I would like to thank to everyone for their...

Hello, @MissT. The mail log on Windows should be located at %plesk_dir%Mail Servers\Mail Enable\Logging or C:\Program Files (x86)\Mail Enable\Logging. What I can suggest is to try the Plesk mail repair utility by executing the following command via RDP or the PowerShell Terminal extension:

Hello, @TomBoB. That's an expected behavior, the file will not be automatically generated. It must be created manually if customization is needed. As for the settings not being applied, could you please provide us with the content of config.inc.php and config.local.php , along with...

@robskinn, thank you for the additional details. We observed that behavior with another user as well. Our engineers are still investigating and attempting to reproduce the issue with a test Microsoft account. The trouble is that there are lots of different services under the OneDrive brand like...

Apologies for the delay, Maarten. I didn't have a chance to discuss that with the team in charge last week, but we did this week. The primary reason for Plesk to switch and stick to the current release scheme for all that time is due to the aim to deliver fast to major part of our audience in...

@DGuck23, would you mind also sharing whether you are trying to install Let's Encrypt or there is another end goal? Thank you in advance.

Thank you for the update. You can run the command under any directory by either connecting through an SSH client or directly via the Plesk panel using the SSH Terminal extension. You can find more details here...

I understand. Unfortunately, I cannot point out what is the exact reason for the issue. If you have the option, please consider submitting a support ticket with our team so they can take a further look.

Hello, @Nikol and welcome to the Plesk forum. Typically, you would see a default page because index.html has priority over other index files, such as index.php. More details on how to sort out the issue you can find in the following article. If that doesn't help, please run the following command...

Hello, there. A fix for the missing comments hasn't been released yet. Unfortunately, I cannot provide any ETA for the time being. I will provide more details as soon as possible. Thank you for reporting the additional issue. I will forward the report to our team for further review. Thank you...

If I am not mistaken max_allowed_packet does not accept shorthands like 1G. (Please correct me if I am under the wrong impression.) If you have already set the value of max_allowed_packet to 1024 M / 1073741824 under both [mysqldump] and [mysql] I can only think of my.cnf being ignored due to...

Hey, @DGuck23. Have you tried the workaround suggested by @Nik G in the previous comment? If the Common Challenge Directory feature is already disabled and you tried adding the NginX directive, you might also try the workaround from the following article. If that doesn't help either, please...

@Hangover2, to be more precise, the issue results from a database inconsistency. We are currently further discussing how we can improve the MFA extension so it can help admins identify the culprit easier.

Hey, @f.nori. I wouldn't jump into allowing directory indexing right away. Although, it should generally contribute to making your content easier for crawling, it has security risks and, frankly, I highly doubt this is the issue in your case as no changes on the policy were made during the...

Thank you for the report, @nethubonline. I forwarded it to our team and the behavior was identified as a bug with ID PPP-66690. At this point, I cannot provide a workaround or any estimate for the resolution. I will update you with more information as soon as possible. Thank you for your...

As long as there are no rules in robots.txt/.htaccess, or disabled indexing, Plesk shouldn't be interfering in any way. This is just a guess, but it seems like the timestamp matches a status report published by Google that might be related to the issue you are experiencing.

Hello, everyone. Thank you all for reporting the issue. The same was, however, not identified as product bug. According to our team it is related to a local misconfiguration. Kindly check if there is no user issue present on the server similar to the one reported by @Hangover2.

There is only one additional reported case. Our engineers still haven't confirmed this is a Plesk bug. It seems like the error originates directly from Microsoft's end. I will keep you posted once we have more details. In the meantime, if anyone could get in touch with Microsoft it will be great...

Hey, Bernie. Our engineers are still investigating the case. I will provide an update as soon as there are more details on what's the exact reason for the issue. Thank you in advance for your patience and understanding on the matter.