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This is what I thought. How can I check this?

Hi, I have one domain with MX records that point to an external mail server; the Mail service for the domain is disabled. Everything works without any problem except for one specific sender. Every email from this specific ended domain gets rejected with the following error: "Plesk server...

Hi, I need to import a few mailboxes now hosted on Office 365 to Plesk. The import fails with the message "Could not log in to the source mailbox via IMAP. Make sure that the username and password for the source mailbox are correct.". I am sure about user, password, and IMAP server...

In my case has been solved here: Issue - Plesk backups failing with error

Peter, thank you again for the tip, it solved my problem. Since one week no backup errors.

There is more than enough space on the storage box; I never had less than 350GB space free.

I have followed your instructions and deleted all the previous backups before restarting the service. For two days the backup completed without errors, I hope this solves. Concerning Hetzner, I use their storage box service. Thanks for the tip!

Despite the migration to a different FTP server the problem with backup still persists. Hetzner confirmed that they are investigating the issue.

today Hetzner has migrated my FTP account on a different server, this is the second time they are doing it, I suppose to test more configurations. I will let you know how it goes.

I think the errors are related to backup on FTP. If I save the backup locally there are no errors. My server is hosted by Hetzner so is the FTP storage.

Just tried backup manually and the backup was created but got a different error: Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 119: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created...

I have tried again to delete all backups and for two days worked just fine. This morning I got the following error by email: The following error occurred during the scheduled backup process: Import error: Unable to find archive metadata. The archive is not valid Plesk backup or has been created...

I have exactly the same problem, for months, and I have not found a solution, unrelated to the Plesk version. If you delete all the backups it works for 2 or 3 days without any error, then starts again.

Spoken too soon. After 3 days of backup (two full and one incremental), tonight there was a Plesk update and then the following backup error: Unable to validate the remote backup. It may not be restored. Error: Unable to extract dump header May it be related to updates?

trialotto, your tip worked. I have deleted all the existing backups, saved the backup setting, and schedule once again, and for 3 days no errors. To resume, I have downgraded to TSL 1.2, saved the backup settings and schedule again, deleted all previous backups, rebooted the server.

Yes, it is updated to version 2.19.4-921. All the extensions are updated.

Hi, my Plesk installation makes a daily backup to an FTP server, but every backup ends with an error or warning. The most common one is the following: WARNING: () Unable to find base backup for creation of incremental one, the full backup will be created. Error: Failed to exec...