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Hello Everyone I am using Plesk Obsidian for Windows Server 2016. I created a new site in WP Toolkit and imported an existing site from another domain. I had to deal with a lot of file permissions errors initially but now everything seems to be ok except for the issues below. I have a...

Hello Again SDGPete You were on the money!! The Domain is hosted at VentraIP and the relevant DNS records are there. I have updated as per your suggestion. Many thanks for persisting with this as it has taught me a valuable lesson. Waiting for record to resolve then will test again with spf lookup.

Hi SDGPete Thanks for your reply - my mail has been flowing again properly but I added the record at the domain record as per your suggestion and the SPF record check still fails? Any suggestions most appreciated

OK its all working correctly now. Thank you so much Peter.

I have done as you described but mail to gmail accounts is still failing. I have attached an image of my DNS settings as they are now. Does this look correct.

here is bounce message text MailEnable: Message could not be delivered to some recipients. The following recipient(s) could not be reached: Recipient: [SMTP:[email protected]] Reason: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the 550-5.7.26 sender and Gmail...

hello Peter - here is bounce back text MailEnable: Message could not be delivered to some recipients. The following recipient(s) could not be reached: Recipient: [SMTP:[email protected]] Reason: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the 550-5.7.26 sender...

Hello SDGPete - thanks for your help. These are the only files I can find for MailEnable. Located in C:\Program Files (x86)\Mail Enable\Logging\SMTP on our server. Is this what you are asking for? Please excuse my ignorance as this is all new to me.

Hello Peter Thanks for answering - this is all new stuff to me :) it has two SPF entries - v=spf1 +a +mx +a:SAU-48AEF-VS.servercontrol.com.au -all v=spf1 mx a ptr -all (This one has a yellow ! next to it)

Hello everyone I am suddenly getting bounce backs from gmail recipients. I have Use DKIM spam protection system to sign outgoing email messages ticked in the domain panel. Can anyone explain what may have changed? Many Thanks

Hi Peter Thank you so much for your very understandable explanation. Everything is falling into place now! Warmest Regards Brice

hello all After help from Monty I now can access webmail successfully, however I now have another isse. When I try to install a certficate for mail I get this response. I am not familiar with DNS stuff (learning as I go) Started issuing a wildcard SSL/TLS certificate from Let's Encrypt for the...

Hello Monty Thanks so much - you were on the money. Added a new A record for webmail against the server IP and all worked. Warmest Regards Brice

Please note that I am using MailEnable WebMail 10.42. I am running W 2016 Server with Plesk Obsidian 18.0.48.0 Web Pro Edition

Hello all I am having a problem opening webmail from within the mail menu tab and from a browser. When I click on the "Open webmail for this email address in a new window I get a blank page with the address bar - https://webmail.p2d.org.au/default.aspx?=m.williams%40p2d.org.au. and the...

Thanks again for prompt and useful answer. I understand now. Very steep learning curve for a newcomer!

Hello Even though I have installed a lets encrypt certificate, my plesk interface for localhost is showing as not secure. I have exhausted all my search options and can't seem to resolve this. Many thanks in advance for any suggestions.

Hello I have resolved this issue - problem was antivirus program blocked one of the install files. Many Thanks

Hello Because of a lack of resources I had to have my server upgraded after my first install of Plesk Obsidian. The server is W2016 Server Standard. When I reinstalled Plesk I receive a 500 Internal Server Error. I have run the repair kit with no result. I have ample RAM and Disk space...

Hello IgorG That was the problem - the FTP service hadn't been loaded. Thankyou very much Warm Regards Brice