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Search results

  1. PavelV

    Issue Plesk Onyx Windows - Mailenable - Autoresponder feature does not work

    At this moment Plesk doesn't configure autoresponders in MailEnable. Autoresponders are created in Plesk and visible in Plesk only (not visible in MailEnable). When new email comes into your box, Plesk filter processes this email and sends autoresponder email itself. We have some plans to switch...
  2. PavelV

    Resolved Plesk changing permissions on Windows system folder

    Just few questions to understand your issue correctly: 1) you have granted Read & Execute permissions to folder C:\Program Files\Common Files for one of system users of susbcription? or this is some extenal account (not created by Plesk) 2) Is this 64-bit version of Program Files? not C:\Program...
  3. PavelV

    Resolved Suspended domain showing default domain

    Hello, There are 2 concepts: activate/disable, and suspend/unsuspend. They are described here: Website Status If you stop maintaining a website, you can disable it using Websites & Domains > domain name > the Disable link. Visitors will see the web server's default page set by the hosting...
  4. PavelV

    Resolved Windows Scheduler : The task's XML file contains too many nodes

    Current implementation of Task Scheduler in Plesk means that there will be task with lot of triggers defined: 0:1, 0:4, 0:8, ..., 1:1, 1:4, 1:8, ... 23:1, 23:4, 23:8, ..., 23:56 created. This means that there will be 12*15=180 triggers for one task. However in Windows, there is a limitation that...
  5. PavelV

    Issue ASP.net Core UnauthorizedAccessException: Access to the path

    Is this ASP.NET Core 1.0 application? or 1.1? Key management and lifetime According to documentation, there are several places where DataProtection Keys can be stored. In ASP.NET 1.1 application you can configure your application to store these Data Protection Keys in location that is...
  6. PavelV

    Resolved Plesk Onyx Slow like a turtle

    Hello, What exactly is slow? browsing of panel, or some specific operations in Plesk? installation or configuration of wordpress? Maybe hosted sites are working slower? p.s. Do you compare cPanel which is on Unix server with Plesk on Windows?
  7. PavelV

    Resolved Plesk SQL Server service won't start

    What exactly error you see? Please check log file located in: C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data
  8. PavelV

    Resolved cURL error 77: error setting certificate verify locations - Windows

    Hello, let's try to resolve the issue step by step. First of all, we should understand if the problem is with CURL or with cacert.pem or with Plesk logic that updates this file. For example, you are using PHP 7.0 on your site with your application installed. in...
  9. PavelV

    Question Plesk Onyx website form mail

    This is Qmail specific issue. When using Postfix mail domain will be deleted from MTA, so there will be no local delivery in this case.
  10. PavelV

    Issue Smartermail disabled Domain problem and IDN Domains

    Thank you for explanation, We have plans to add such ability in Plesk. We need to have both options - "disabled" mail domain (as it is now in 17.0), and "remote/external" mail domain. So this will be implemented as additional option for mail domain. Historically, renaming of domain was...
  11. PavelV

    Question Plesk Onyx website form mail

    What platform and mailserver are you using (Windows/Linux MailEnable/SmarterMail/postfix)?
  12. PavelV

    Issue Smartermail disabled Domain problem and IDN Domains

    Can you please explain your scenario. As I understand, mail service for one of domain is hosted somewhere outside of Plesk (and outside of SmarterMail). And when you have disabled mail service for that domain in Plesk, you want SmarterMail to deliver mail to external mail server instead of...
  13. PavelV

    Issue Plesk onyx slow on Windows Server 2016

    We've noticed some issues with Windows Defender service on Windows Server 2016. Just as experiment can you please try to disable Realtime Protection in Windows Defender? This can be done using PowerShell: Set-MpPreference -DisableRealtimeMonitoring $True Then try to test how server is...
  14. PavelV

    Question Scripting Plesk install via Powershell

    very simple PowerShell script you can use for installing Plesk: $source = "http://autoinstall-win.plesk.com/plesk-installer.exe" $destination = "C:\Windows\Temp\plesk-installer.exe" Invoke-WebRequest $source -OutFile $destination & $destination install panel 17.0.17 --preset Recommended...
  15. PavelV

    Issue Let's Encrypt Certificate is not set in MailEnable via Plesk Tools &Settings

    Hello, >"this certificate is not set in MailEnable itself" Are there any errors in Plesk UI when you are trying to install certificate into Mail Server? > MailEnable Standard 9.60 (the latter was manually updated to the latest version) Is this issue appeared after upgrading MailEnable? Or...
  16. PavelV

    Resolved Curl CA Certificate Problem

    https://support.plesk.com/hc/en-us/articles/213909205-Websites-are-unable-to-make-php-curl-requests-to-SSL-sites Since 12.5 on Windows, the URL, from which cacert.pem is downloaded, can be specified in panel.ini file: [php] curlCertificatesUrl="http://curl.haxx.se/ca/cacert.pem" You can...
  17. PavelV

    Resolved A database operation failed while processing the request.

    I think you should remove "Trusted_Connection=True" from your connection string. Trusted connection demands Windows authentication for MSSQL connection. (thats why you see error regarding login of your IIS pool user IWPD_xxx). In case of Plesk you are using SQL authentication.
  18. PavelV

    Issue Plesk won't let me add another mysql server on same server

    How exactly you are trying to add "6645 DB server"? In Tools&Settings -> Database Servers -> Add Database Server there is special field for Port Number. Have you entered your custom port here? what exactly error do you see? Why do you think "It's not connecting to this new server on new port...
  19. PavelV

    Issue Plesk Windows on port 8443

    https://docs.plesk.com/en-US/12.5/administrator-guide/plesk-administration/plesk-inside-virtuozzo-containers.65777/ By default, the container is configured so that the following parameters are enabled for the Offline Management service: VZPP-plesk (redirection of connections on the port 8443)...
  20. PavelV

    Question CPU Red alarm level

    In case you assume someone trying to hack your server with login attempts, you should look at Event Viewer->Windows Logs->Security log. There should be logged attempts to login to your server. If you can find that there are lot of RDP login attempts, you can try to: 1) change default RDP port...
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