• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. R

    Issue Backup Import no database user

    This currently not possible due to security restrictions (SSH from single IP only)
  2. R

    Issue Backup Import no database user

    Hi there, I am currently migrating all my customers to a new server. This is what I do: 1. Go to customer on old server and make full backup to ftp backup server 2. Create customer on new server 3. Add the same ftp credentials to the new customer in backup manager 4. Import recently made...
  3. R

    Issue Plesk installer access

    I think it is not intended that you have to kill the process all the time in order to get the installer working? Because I need to do so :D
  4. R

    Issue Plesk installer access

    Ah okay I see. Thank you for your help! After killing the process I was able to open the web installer without problems. Will Plesk fix this issue in the future?
  5. R

    Issue Plesk installer access

    But as I said, I am not able to kill the process properly because the ID is changing every second or so and I don't know why :(
  6. R

    Issue Plesk installer access

    The weird thing is that I am able to access ip:8447/summary.html most of the times. But I am then not able to access IP:8447/update_components.html. Every time I use ps auxffww | grep autoinstaller\|parallels_installer I get a different process ID. [root@server ~]# ps auxffww | grep...
  7. R

    Issue Plesk installer access

    Hello IgorG, thank you for your reply. I have already tried that solution but unfortunately without success. This is why I created this thread ;-)
  8. R

    Issue Plesk installer access

    Hi there, I could not access the plesk installer. I am using Plesk 17.8.3 with a 1and1 Cloud Server and I have opened the necessary ports (8443, 8447 and some more). When I enter "plesk installer" in ssh I get the following error: BUSY: Update operation was locked by another update process...
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