• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. IgorG

    Question change admin password

    Run the command below replacing ***** with your new password and keeping ' ' on the sides: # plesk bin admin --set-admin-password -passwd '*****'
  2. IgorG

    Issue Database server ( Looks like there's nothing here! ) Error

    Please check the reason described in this KB article: https://support.plesk.com/hc/en-us/articles/360020717839-Different-menu-items-in-Plesk-UI-are-displaying-blank-pages
  3. IgorG

    Issue Update to php 7.4 in ubuntu 16.04 its possible?

    The fact is that Ubuntu 16.04 has not been supported for a long time. That's why problems like this are possible. You need to perform dist-upgrade on that system, and then you will be able to update your PHP versions.
  4. IgorG

    Forwarded to devs SPF_FAIL for internally forwarded emails

    Developers cannot reproduce the issue according to the provided steps to reproduce. Even with "Fix incorrectly set sender for outgoing mail" disabled (as mentioned above). Please either provide the complete steps to reproduce that is reproducible on a clean Plesk or file a ticket to the Plesk...
  5. IgorG

    caching (nginx) and/or Redis for WP speed optimisation

    Do you mean a license for the Docker extension? Anyway, you always instal Redis directly on your server. Some time ago, I wrote this instruction: Instruction - How to install latest Redis server
  6. IgorG

    Resolved How to get service plan list via REST API

    Actually, I know only one method to get this list: MariaDB [psa]> select name from Templates; +------------------+ | name | +------------------+ | Admin Simple | | Default Reseller | | Default Domain | | Unlimited | | Default Simple | +------------------+ 5 rows in...
  7. IgorG

    Question Try 360 monitoring panel

    Have you tried: [ext-platform360] showIndicator = off ?
  8. IgorG

    Issue Cant Activate addon domain

    This issue can be resolved by following the instructions posted in this KB: https://support.plesk.com/hc/en-us/articles/213941105-Unable-to-activate-suspended-customer-or-subscription-in-Plesk-The-subscription-is-suspended-because-its-subscriber-was-suspended
  9. IgorG

    Issue From Plesk to Plesk Migration failed

    Please use the solution from this thread: Issue - Plesk Migration Fails with "AttributeError: 'module' object has no attribute 'getlocale'"
  10. IgorG

    caching (nginx) and/or Redis for WP speed optimisation

    I hope this Plesk blog article will be helpful: How to Optimize WordPress with Redis and Docker
  11. IgorG

    Question Let's Encrypt fail over IPv6

    Do you have an enabled firewall? Try to disable it.
  12. IgorG

    Question Let's Encrypt fail over IPv6

    Yes, I see the same now. Is the problem still actual?
  13. IgorG

    Question Let's Encrypt fail over IPv6

    But I see: # host aceval.eu aceval.eu has address 51.83.2.118 aceval.eu has IPv6 address 2001:41d0:701:1000::14cb Are sure that AAAA record is correctly configured in DNS settings?
  14. IgorG

    Forwarded to devs VERP keeps getting reset during upgrade

    Developers have tried to reproduce the issue but can't. The 'email subaddressing' option is enabled after the upgrade, checked on Debian 11. Please contact Plesk Support Team to investigate the issue directly on your server.
  15. IgorG

    Resolved operating system

    You can find it in Software Requirements on the Plesk documentation portal: Software Requirements for Plesk Obsidian
  16. IgorG

    Issue Error in migration due to SQL problem

    Make sure that this variable 'wait_timeout=31536000' is enabled for some reasons in /etc/my.cnf config file. Comment it and restart MySQL service.
  17. IgorG

    Issue Plesk Not show another domain etc.

    Thank you, but I would like to get answers on my questions above.
  18. IgorG

    Issue Plesk Not show another domain etc.

    Are you logged in as Plesk admin? Have you checked license limits in Rools&Settings > License information?
  19. IgorG

    Issue Could not install the Grafana extension

    From the log, it appears there is something with the OS in general. The main error here is: grub-install: error: failed to register the EFI boot entry: Operation not permitted. It happens while updating the grub package. Probably, some of these resources might be helpful: Ubuntu –...
  20. IgorG

    Issue plesk-dns-bind-driver depends on bind9

    Try to repair it with # plesk repair installation
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