• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. T

    Default URL Settings for Site Cloning to include www.

    yeah Yeah thats correct form https://www.testarea.com/websitetemplate https://www.testarea.com/newclientwebsitetestarea But it strips off the www. in wp_options during the migration.
  2. T

    Default URL Settings for Site Cloning to include www.

    Under tools and settings > Server Settings > preferred domain to www. It still doesnt apply this when cloning a site with WP-Toolkit. The site I am cloning includes www. but the cloned site reverts back to https
  3. T

    Default URL Settings for Site Cloning to include www.

    Hi, When I clone a site using WP Toolkit to a new domain or new test area it always strips the www. out of the url in the WP_Options table. For example: https://www.testarea.co.uk/template Will always clone to the non-www version. https://testarea.co.uk/newclientsite Is there a way to...
  4. T

    Issue imunify360-dos-protection.service - failed

    @NITROFOX Uninstalled Imunify360? just the DOS Protection module? Or just unticked it in the settings, rebooted and re-enabled? We did have a malware attack on another server using Imunify. Immunify was compromised somehow. I assumed it was a problem with immunify and only got the...
  5. T

    Issue imunify360-dos-protection.service - failed

    To add - My problem also started on the 8th - Just happened to be the date you raised the post? Or does your issue also start 8th December?
  6. T

    Issue imunify360-dos-protection.service - failed

    I have this exact same message on Ubuntu, Plesk. Are you running the latest version of plesk, almalinux and imunify?
  7. T

    Issue Network drops every 12 hours [IONOS]

    Im just going through the enterprise cloud service for quotations. But we would have a third party doing our server support in that situation. When I say random reboots thats actually wrong what I meant was: Randomly having DNS/DHCP issues as described in this post. But the timing of the...
  8. T

    Issue Network drops every 12 hours [IONOS]

    Thanks Peter, I do agree with you but I am in an extremely difficult position here. The issue appears to be with IONOS dedicated servers specifically and the way the DHCP and DNS works and they have effectively refused further investigation - As other customers have suggested - Clearly ongoing...
  9. T

    Issue Network drops every 12 hours [IONOS]

    The problem is largely solved but have experienced a random crash after almost 10 days of no issues. The issue I have with all of this (and I sure you all probably share the same sentiment) is that the software is provisioned by IONOS and the network settings and config are set up by IONOS to...
  10. T

    Issue Network drops every 12 hours [IONOS]

    Thanks @carlosarmando85 I have implimented this we had a different yaml file name but added critical and ran the commands. Still seeing a random crash though and as others have said IONOS support dont really offer software support in ANY of their contracts. Second line support restored the...
  11. T

    Issue Network drops every 12 hours [IONOS]

    @carlosarmando85 Sorry to post late to the party - What fix? Can you reshare? We are having major problems with Ubuntu 22 and Plesk on IONOS dedicated servers right now. It seems to forget its network settings and reboot randomly.
  12. T

    Question Using an external firewall to block Plesk ports

    It was related to updates but I have had no issues updating all of my servers apart from this one. I can see that 8447 is used for updates. I may try disabling the block on this port. Taking a look at the default ports used by IONOS here. I am going to contact them about 8447. It comes set up...
  13. T

    Question Using an external firewall to block Plesk ports

    Yes sorry that was a typo. As above to protect plesk. I'll take a look at the link
  14. T

    Question Using an external firewall to block Plesk ports

    We use IONOS as our hosting provider and they offer an external firewall to protect the server. We normally restrict the ports below to a range of IP addresses. 22 8443 8445 21 49152-65535 This covers - SSH, FTP and Plesk login attempts before they even hit the server. Are there any possible...
  15. T

    WP-Toolkit and cache clearing from wordpress

    We use WP-Rocket with our Plesk server. We are looking to enable NGINX caching and serve all content via NGINX. WP-Rocket have suggested that the NGINX-Helper plugin has automatic compatibility with WP-Rocket however - They suggest that you have to add additional NGINX settings to allow the...
  16. T

    Resolved How to disable Plesk Screenshot Service?

    Also experiencing issues with screenshot bot. It seems to disrupt my WP ALL IMPORT processes. I have followed these steps to prevent it crawling my websites for this reason.
  17. T

    Resolved What does Enable Bot Protection Actually Block?

    Thanks Peter, This issue is still resolved @maartenv Thank you both for your input.
  18. T

    Resolved What does Enable Bot Protection Actually Block?

    Looking at the log files I can see a number of entries from SeekportBot. I think this is it. it is a german search engine. I am going to block it to see if it resolves the issue. Any advice on the best way to block this in conjunction with the Block Bad Bots tool in WordPress toolkit? I do...
  19. T

    Resolved What does Enable Bot Protection Actually Block?

    I have added this to robots.txt already but it is ignoring it. IP address - AW Web Stats does not record the IP address of specific bots. I do not have the IP address for the bot. Any suggestions?
  20. T

    Resolved What does Enable Bot Protection Actually Block?

    @Peter Debik @maartenv After enabling bot protection I am seeing a useragent called seek now browsing the site using 1-2gb worth of bandwidth. (user-agent: seek) I cannot find any information about this bot. Have you ever encountered this user agent before? I cannot find any information about...
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