• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. HHawk

    Input Enormous price increases yet again for 2025

    Excellent reply Gary W. (again)!
  2. HHawk

    Important New Plesk webmail / SOGo Webmail extension

    So result of support ticket... Plesk supports CloudLinux, but apparently not with SOGo Webmail. Really? Plesk is getting worse by the day... Support even gave a link to a DirectAdmin solution. Haha. Seems Plesk support even thinks Plesk is EOL.
  3. HHawk

    Input Enormous price increases yet again for 2025

    Couldn't edit my previous reply anymore. But it's really forced, ELS is automatically added to the Plesk license with an OS like CentOS 7.x. You can cancel it, but it will simply be re-added automatically. I also emailed about this back a long time ago, but Plesk confirmed all Plesk versions...
  4. HHawk

    Input Enormous price increases yet again for 2025

    Yes it's forced.
  5. HHawk

    Input Enormous price increases yet again for 2025

    Haha. Yes, Plesk does force to upgrade in a way. Otherwise you are charged a fee for the crazy ELS program. We still had customers on CentOS 6.x since they refused to migrate (no clue why). But for CentOS 6.x there was no idiotic ELS program and charging customers extra money. With CentOS 7.x...
  6. HHawk

    Important New Plesk webmail / SOGo Webmail extension

    IMHO CloudLinux 8.x which is installed upon AlmaLinux 8.x. for compatiblity for older PHP-versions should also be included as support OS.
  7. HHawk

    Input Enormous price increases yet again for 2025

    Excellent post which nails almost everything at Plesk! Thank you HostaHost! A++
  8. HHawk

    Question New ImunifyAV extension a massive setback?

    Meanwhile: Probably there will be a paid option for 0.99 USD per month to remove the bloatware, if I know Plesk. ;-) But more seriously; I doubt this will be changed anytime soon... But the old ImunifyAV(+) was excellent and easy / understandable to use. Also the interface was much faster; the...
  9. HHawk

    Input Why I'm quitting Plesk after nearly a decade

    Gary, you summed it up perfectly. Every single point you raised is exactly what we—and many others—have been saying for years. The SaaS model ensures you keep paying endlessly for what is essentially the same product, with only minor tweaks, while the pricing spirals out of control. Your...
  10. HHawk

    Input Enormous price increases yet again for 2025

    So… as promised, here’s the screenshot of all the hard work our team has put in over the past few months. We’ve successfully migrated a massive number of customers (Plesk server owners) to other solutions. Sadly, we also lost a few customers along the way—but hey, that’s just collateral damage...
  11. HHawk

    Question New ImunifyAV extension a massive setback?

    I already created a ticket for this issue, because we now have several Plesk server customers who are experiencing this bloatware. Currently it's being forwarded to CloudLinux. No clue when or if this will be resolved though.
  12. HHawk

    Input Enormous price increases yet again for 2025

    Yes. But I don't need support, but since you have it... Why not make use of it. We only have 60.000 hosting accounts (DirectAdmin, Plesk and some others) spread over 1400 servers. Though I can fix and do a lot on my own, it's sometimes easier to drop Plesk a ticket. Which was great in the early...
  13. HHawk

    Question New ImunifyAV extension a massive setback?

    Yes it seems to be a complete downgrade. Customers are now spammed with purchasing the Imunify360 version. It's ridiculous. It's like buying a new car and your windshield is full of stickers telling you that you can also buy winter tires at the same garage. Plesk seriously becoming bloatware. I...
  14. HHawk

    Input Enormous price increases yet again for 2025

    Please stop making this personal IgorG. Thank you politely. You’ve made an astute observation that fuel, meat, and other products have increased in price over the years. But let’s be honest—nothing has jumped by 40% in a single year. That dubious honor belongs solely to Plesk, and that’s exactly...
  15. HHawk

    Input Enormous price increases yet again for 2025

    Sorry, Bitpalast/Peter Debik/IgorG, but I won’t engage in further personal attacks or distractions. Let’s keep this on-topic and focus on what actually matters: Enormous price increases yet again for 2025! If you’d like to discuss your personal experiences, opinions, or the pros and cons of...
  16. HHawk

    Input Enormous price increases yet again for 2025

    Ah IgorG, the irony. Claiming that someone has “never even reached out to support for help,” only to be immediately proven wrong with actual evidence (see screnshots; support requests with Plesk over the many years). But hey, why let facts get in the way of a good attempt at discrediting...
  17. HHawk

    Input Enormous price increases yet again for 2025

    Ah yes, when uncomfortable topics arise, the best course of action is, of course, to discredit the messenger rather than address the message. Classic IgorG! But let’s stay on topic—because that’s what really matters here. The discussion isn’t about personal reputations, avatars, or who has...
  18. HHawk

    Input Enormous price increases yet again for 2025

    Ah yes, because clearly, the real issue isn’t Plesk’s deteriorating support but rather the unrealistic expectations of its paying customers. How silly of us to assume that a premium-priced control panel—which deeply integrates with services like Dovecot and Nginx—should take any responsibility...
  19. HHawk

    Input Enormous price increases yet again for 2025

    So you are not selling Plesk products at all?!
  20. HHawk

    Input Enormous price increases yet again for 2025

    I completely agree with you, Polli! Just with a bit more nuance… Plesk support has seriously deteriorated over the years, despite their absurd price hikes. In the past, support tickets were handled much faster, original requests were carefully read, and real effort was made to solve issues...
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