I have no revenue stream from Plesk.Peter Debik—now under Bitpalast—is clearly afraid that his revenue stream from Plesk will dry up if users and companies (like Hetzner) start boycotting Plesk or seeking alternatives.
I have no revenue stream from Plesk.Peter Debik—now under Bitpalast—is clearly afraid that his revenue stream from Plesk will dry up if users and companies (like Hetzner) start boycotting Plesk or seeking alternatives.
So you are not selling Plesk products at all?!I have no revenue stream from Plesk.
Fully agree…!I am not selling Plesk products, I do not work for Plesk and am not paid by Plesk. We use Plesk as the web server administration interface for users who lease a webhosting package. We do not charge extra and we do not sell individual Plesk licenses either.
My friends, you are trying to talk bad about Plesk. It's o.k., we luckily have freedom of opinion. But saying that the support of your provider sucks and then blaming Plesk for it is so obviously wrong that it already hurts. Unfortunately, Plesk license resellers normally have no or extremely bad support, although by a Plesk reseller agreement they ought to provide support to their users. Most don't, and the few who do do it in a very bad fashion as dozens of similar posts on this forum have shown. But again, this is not for a bad Plesk support. Plesk support has the big advantage, that it is not call center support by some interns, but engineer support by persons who know the product in depth.
And your argument on lacking Dovecot, Nginx or whatever support: You seem to expect a 360° Linux tech support. Plesk knows their product and will be happy to help out beyond, but you cannot possible expect a software vendor that you pay for "Plesk" to also support third-party applications in full. What we can all expect from them is that problems that are located in their product or in the interface between their product and other products are subject of support. Anything beyond, specifically OS support or support of third-party products is a bonus. Your position is like "Hey Microsoft, I have MS Office, but I expect you to support my HP printer driver, too."
Ah yes, because clearly, the real issue isn’t Plesk’s deteriorating support but rather the unrealistic expectations of its paying customers. How silly of us to assume that a premium-priced control panel—which deeply integrates with services like Dovecot and Nginx—should take any responsibility when those very integrations break.I am not selling Plesk products, I do not work for Plesk and am not paid by Plesk. We use Plesk as the web server administration interface for users who lease a webhosting package. We do not charge extra and we do not sell individual Plesk licenses either.
My friends, you are trying to talk bad about Plesk. It's o.k., we luckily have freedom of opinion. But saying that the support of your provider sucks and then blaming Plesk for it is so obviously wrong that it already hurts. Unfortunately, Plesk license resellers normally have no or extremely bad support, although by a Plesk reseller agreement they ought to provide support to their users. Most don't, and the few who do do it in a very bad fashion as dozens of similar posts on this forum have shown. But again, this is not for a bad Plesk support. Plesk support has the big advantage, that it is not call center support by some interns, but engineer support by persons who know the product in depth.
And your argument on lacking Dovecot, Nginx or whatever support: You seem to expect a 360° Linux tech support. Plesk knows their product and will be happy to help out beyond, but you cannot possible expect a software vendor that you pay for "Plesk" to also support third-party applications in full. What we can all expect from them is that problems that are located in their product or in the interface between their product and other products are subject of support. Anything beyond, specifically OS support or support of third-party products is a bonus. Your position is like "Hey Microsoft, I have MS Office, but I expect you to support my HP printer driver, too."
It’s unlikely he's ever even reached out to support for help. Just read his posts, look at his avatars - everything is saturated with irrational hatred.
If you are unsatisfied with a support case, I suggest to present the case and support's response in a forum thread. Surely the most active members here will review it and give further advice.
Regarding the price increase: We all agree and are all affected by it. What purpose does it serve to repeat the fact over and over again?
Really, stop clogging up the thread with your endless suffering and mockery. You've been doing it for about five years now and I wonder how the moderators still tolerate it.But let’s stop derailing this thread
Really, stop clogging up the thread with your endless suffering and mockery. You've been doing it for about five years now and I wonder how the moderators still tolerate it.
Yes, prices are going up. Yes, it hurts. Yes, fuel and meat prices at the shop are going up too. Yes, the world is unfair and not perfect. Yes, Plesk has reasons to do it and they have their business strategy for it. Yes, you can choose not to pay more for Plesk and switch to other panels. The market will decide everything. Yes, I think that for the time being these boycotts and switching to other panels like a drop in the bucket for Plesk.
And what do you expect to hear for so many years in this thread? That Plesk will officially apologise for its business strategy? Or what?