• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Question Location of my.cnf with Docker

    Thanks, yes its directly mysql from docker hub. Sorry for the stupid question but how can i pass additional parameters? Didn't get the syntax to be used e.g. -e"set @innodb_buffer_pool_instances=2;" - where to put this in?
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    Question Location of my.cnf with Docker

    Hi, i am wondering where exactly the configruation file vor MySQL can be found when using mysql in a docker container. But neither inside the folders used with "Volume-Mapping" nor below /var/lib/docker/devicemapper/mnt/<id>/* I am able to find the right one. I think a lot of you use this...
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    Question Plesk Migrator - Mail import fails with got more than 1000000 bytes

    Hi, yes, the trash folder is/was the problem. But it couldn't be deleted as the new mailbox is a backup of the old one and shouldn't have all mails in it. We we able to solve it not using the extension but migrating the mails with imapsync.
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    Resolved mail account can not be crated - ERROR:__main__:mails.domain_id may not be NULL

    Sorry for the late replay. The problem was fixed using the solution which IgorG mentioned above for Plesk "Obsidian 18.0.28 and earlier" - as well as the problem wasn't existing in this version and popped up by a younger update. In detail: The issue was in inconsistency of Plesk database...
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    Resolved mail account can not be crated - ERROR:__main__:mails.domain_id may not be NULL

    Writing a ticket to support helped to fix the issue.
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    Question Plesk Migrator - Mail import fails with got more than 1000000 bytes

    I am getting an error when using the mail import. Is there an option to increase/configure this limit or what is it about? X Failed to connect to the source server and copy mail messages [Details ausblenden] Command execution failed on the local server with non-zero exit code. command...
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    Resolved mail account can not be crated - ERROR:__main__:mails.domain_id may not be NULL

    Hello VNick, [~] plesk repair mail Repairing the mail server configuration Reconfigure all domains and mailboxes? [Y/n] y Reconfiguring all domains and mailboxes ......................... [OK] Error messages: 0; Warnings: 0; Errors resolved: 0 but the problem still remains.
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    Resolved mail account can not be crated - ERROR:__main__:mails.domain_id may not be NULL

    Hello Igor, Plesk Obsidian 18.0.31.
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    Resolved mail account can not be crated - ERROR:__main__:mails.domain_id may not be NULL

    Hi there, I have a problem creating a new mail account: Error: mailmng-outgoing failed: ERROR:__main__:mails.domain_id may not be NULL Already checked some KB articles like...
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    Resolved PHP 7.4 ?

    Will PHP 7.4 be available in Onyx or just with Obsidian? An please compile it with the latest hashing algorithms, see Uservoice: Compile PHP 7.2 with Argon2
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    Question Error logs Phusion Passenger nginx Nodejs

    Hi LukasBe, are you still going with your own log-solution? The instructions for the passenger configuration to setup a path for the log files isn't working in my case either (PassengerLogFile). Anyone has a different solution?
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    Let's Encrypt extension

    Can confirm, same problem here with certificates issuing only with 2048 instead of the defined 4096 Key-size. (Oldest certificate is from start of june so the problem seems to be older, maybe with the Let’s Encrypt 2.8.0 update or earlier? )
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    Resolved Plesk 17.8?

    Tried to upgrade from Plesk Onyx 17.5.3 #45 to 17.8 But an error occured regarding needed MariaDB: Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'mariadb-server >= 5.0.60 is needed by plesk-mysql-server-17.8.11-cos7.build1708180301.19.x86_64'] Trying...
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    WP Toolkit - General Discussion

    Hi Aleksey, I am wondering if the new features from the latest update are only for Onyx 17.8 and not on 17.5 or I am a bit ;) I have updated the Toolkit on one server and checking the changes but do not see a new icon or so on the multisite instance and do not see any difference in the options...
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    Question Docker + MySQL 8 - charset error when adding as database server

    Sorry for questioning again but yould you guide me? I do not know about how to change the php version plesk uses by himself.
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    Question Docker + MySQL 8 - charset error when adding as database server

    Hallo IgorG, which PHP version do you mean? The version plesk uses by himself ob the CentOS installation?
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    Question Docker + MySQL 8 - charset error when adding as database server

    Hi all together, I sucessfully created a docker container with the current MySQL 8.0.3 But when I try to provide it as a database server for all customers on <your_plesk_url: port>/server/db_server_edit.php the following error occurs: Server sent charset unknown to the client. Please, report...
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    WP Toolkit - General Discussion

    Hi there, thx for the screenshots :) I used the german language and the translation for that entry is more likely "Change password settings" so i haven't expected the option for the login URL there. Regarding the resellers: The second option is our use case. Resellers have an hosting plan from...
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    WP Toolkit - General Discussion

    Hello everyone and IgorG, first of all thanks for the latest updates on the WP Toolkit :) But I am not sure if i am still blind but can not find the option mentioned in the changelog "Users can specify custom administrator login URL on the “Login Settings” page. This complements various...
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    Resolved Let's Encrypt Timeout During Renewal

    Same problem here, no idea how to fix this...
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