Question Plesk Migrator - Mail import fails with got more than 1000000 bytes

[cool_sh]

I am getting an error when using the mail import. Is there an option to increase/configure this limit or what is it about?

X Failed to connect to the source server and copy mail messages [Details ausblenden]
Command execution failed on the local server with non-zero exit code.
command: /usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/mail-migrator/linux/mail-migrator migrate --source-account-description-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/mail_migrator_source_account_2020-11-20-12-46-40-1_1 --source-message-ids-cache-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/mail_message_ids_cache.051ea748b3ea277acae98e03204f3839 --target-account-description-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/mail_migrator_target_account_2020-11-20-12-46-40-1_1 --backup-progress-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/mail_migrator_backup_progress_2020-11-20-12-46-40-1_1.json --restore-progress-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/mail_migrator_restore_progress_2020-11-20-12-46-40-1_1.json --source-ca-bundle=/usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/cacert/cacert.pem --target-server-type=dovecot --source-host=andromeda.hostingspeicher.de --source-port=993 --source-timeout=60 --source-imap-protocol=imap-over-ssl --stop-mark-file=/usr/local/psa/var/modules/site-import/sessions/mail-migration-109/tasks/2020-11-20-12-46-40-1/stop
exit code: 1
stdout:
stderr: Failed to backup IMAP folder 'INBOX.Trash': Failed to get list of message UIDs: command: UID => got more than 1000000 bytes. All messages of that folder will not be migrated

On Obsidian 18.0.31 with CentOs 7.9.2009

 

[Bitpalast]

How many mails are in the trash folder on the source system?

 

[Cike76]

The folder is the Trash.. are you sure you want to migrate the trash too? Maybe you can purge it before trying to migrate again...
I´ve used in the past imapsync to migrate non plesk mails... maybe you can use it to "manually" migrate the mail accounts...

 

[cool_sh]

Hi,
yes, the trash folder is/was the problem. But it couldn't be deleted as the new mailbox is a backup of the old one and shouldn't have all mails in it.

We we able to solve it not using the extension but migrating the mails with imapsync.