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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Martin Dias

    Resolved WP Toolkit failed to copy file /wp-admin/.

    When you enable debug mode, do you get any additional information with the error? https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode
  2. Martin Dias

    Issue nextcloud plugin error

    Hi, This seems to be a known bug under the ID EXTCERT-2588, this will be fixed in a future update of the extension. At the moment we cannot provide any ETA.
  3. Martin Dias

    Question Problems adding existing db on db-server to plesk

    https://support.plesk.com/hc/en-us/articles/12377456852759-How-to-register-an-existing-database-in-Plesk
  4. Martin Dias

    Question Delete a Scheduled Backup

    It's already disabled, as seen by the false at the start of the line. It does not run anymore, and it's just stored in the DB in case you/your customer wants to enable it again in future with same settings. If it bothers you seeing it in the list, you can remove it from the database: DELETE...
  5. Martin Dias

    Issue Sudden High mariadb / mysql memory usage

    As a start, try to check on this spikes what is running on MySQL with the MySQL process list https://support.plesk.com/hc/en-us/articles/12377745364375-How-to-troubleshoot-slow-performance-of-MySQL-MariaDB-on-a-Plesk-server That can give more details on what to check further
  6. Martin Dias

    Question Flask app on port 80

    You can add them under the Domain in Plesk, when you go to Hosting & DNS > Apache & nginx Settings under Additional nginx directives. In that same menu 1st disable the option "Proxy mode" if it is enabled
  7. Martin Dias

    Issue Cannot change PHP version of website

    Under Tools & Settings > PHP Settings, is there the 7.3.33 enabled? If not, enable it and then apply the change again to 8.3.13 on the domain. Other than this, I cannot remember other situations right now that could cause this without Cloudlinux or Litespeed
  8. Martin Dias

    Issue Unexpected token t in JSON at position 374

    Hi, Ubuntu 16 is already out of support since quite long (2021). Here, probably the best would be to migrate to an up-to-date OS and see if that still works even with the issues you're experiencing. https://support.plesk.com/hc/en-us/articles/12377889325719-Plesk-Migration-and-Transfer-Guide...
  9. Martin Dias

    Resolved Multi-Factor Authentication (MFA) - New Accounts tab - JS error showing blank page

    Hello, thank you for the report and steps to reproduce :) Bug reported under EXTPLESK-6144 W/A for now is to remove any users that do not have a subscription anymore. To find them: SELECT smb_users.contactName AS 'Leftover User', clients.pname AS 'Owner' FROM smb_users JOIN clients ON...
  10. Martin Dias

    Issue 502 Bad Gateway Ubunto Server Repair Plesk

    Hi, can you provide me the output for the following command? grep -Fri "/usr/local/" /etc/ld.so.conf.d/
  11. Martin Dias

    Issue DKIM email control not valid

    Please check if these topics on this matter that might help you, if not provide details on why not so we can check further: https://talk.plesk.com/threads/php-mail-is-not-signed-with-dkim.339658/...
  12. Martin Dias

    Question Is it safe to update MariaDB via Plesk Tool ?

    Backups are always recommended, in general it should work correctly but depends on also if you have some “strange”/less used customizations.
  13. Martin Dias

    Question System updates failed

    Its part of the Imunify 360 extension, so should stay if you have it installed.
  14. Martin Dias

    Question System updates failed

    This is probably due to temp issues with the repo or it being missing, check that you have: deb [arch=amd64] https://repo.imunify360.cloudlinux.com/imunify360/ubuntu/22.04/ in your repo list
  15. Martin Dias

    Resolved Login Error

    And the full error message with the stack trace? also 18.0.65 is out, try to update plesk, over ssh: plesk installer --select-release-latest --upgrade-installed-components
  16. Martin Dias

    Issue Debian 11 run-parts: /etc/cron.hourly/01-awp_hourly exited with return code 127

    If you are using Atomic ModSecurity, try: Log in to Plesk. Navigate to Tools & Settings > Web Application Firewall (ModSecurity) > Settings. Temporary select any other Rule Set, for example, OWASP ModSecurity, and click 'Apply'. Select Atomic Basic ModSecurity back and click 'Apply'.
  17. Martin Dias

    Question About Plesk Premium Antivirus

    > Can I disable the service "clamd@amavisd" ? That is controlled over the extension Plesk Email Security Pro > How many mailboxes can protect? Are the any limitations ? It needs a license: Premium Antivirus for Servers After you add a license, it can be used on all mailboxes
  18. Martin Dias

    Issue Properly Connecting a WordPress Website

    Hi, can you describe what exactly the troubles are you having? Any errors? This would help to provide you correct feedback then.
  19. Martin Dias

    Resolved Login Error

    Hi can you provide the full error and also over SSH the output of plesk -v please?
  20. Martin Dias

    Input TawkTo Extension

    Version 1.0.3 was released today! Widget can now also be enabled for Admin users, sorry @Kaspar for the wait. :) Current options:
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