• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Issue E-Mail Problem (Spam)

    Your Anavis mail scanner (127.0.0.1) does not send you spam. It is a external IP: 80.89.228.164 Relevant line is Received: from managergram.com (vm4115374.25ssd.had.wf [80.89.228.164]) by mail.xyz123.de (Postfix) with ESMTPS id 1894E403030A3 for <[email protected]>; Mon, 19 Dec 2022 16:10:31 +0100...
  2. G

    Resolved Undelivered Mail Returned to Sender

    @Ddungu n your domain hoster's customer panel DNS settings.
  3. G

    Question Plesk and current release of SpamAssassin 4.0

    @Kaspar Thanks. Now i know Plesk does not use a special version.
  4. G

    Question Plesk and current release of SpamAssassin 4.0

    See https://svn.apache.org/repos/asf/spamassassin/trunk/build/announcements/4.0.0.txt
  5. G

    Question Plesk and current release of SpamAssassin 4.0

    SpamAssassin 4.0 was released. Any timeline when it will be added to Plesk Obsidian?
  6. G

    Resolved Undelivered Mail Returned to Sender

    @Ddungu The hostname PLESK-1.2703529.cloudfabric.net has no correct DNS entry and can not be resolved by external servers. Please repair your DNS settings for the Domain. You can check at MX Lookup Tool - Check your DNS MX Records online - MxToolbox if your IP, reverse DNS, MX is ok.
  7. G

    Issue IPv6 - unreachable domain

    Check if IPv6 (inet6) is enabled in /etc/network/interfaces and /etc/network/interfaces.d/* and if you have a valid route. And does your PC (the outside) has iPv6 enabled and your ISP can use IPv6?
  8. G

    Resolved Undelivered Mail Returned to Sender

    And Troubleshooting
  9. G

    Resolved Undelivered Mail Returned to Sender

    I guess this subdomain 2703529.cloudfabric.net will cause the trouble. Please read https://sendersupport.olc.protection.outlook.com/pm/policies.aspx https://go.microsoft.com/fwlink/?LinkID=614866&clcid
  10. G

    Resolved Undelivered Mail Returned to Sender

    @Ddungu If you have a hostname as your plesk-1.2703529.cloudfabric.net, the Hotmal servers will reject mails; Hotmails uses its own rules to block spam servers.
  11. G

    Resolved Undelivered Mail Returned to Sender

    A server needs a valid hostname f.ex. server2.your-own-server-domin.tld, and the mail server needs to use something like mail.your-own-server-domin.tld. Can you understand what i mean?
  12. G

    Issue IPv6 - unreachable domain

    Access from where? On server or from outside? What is shown if you run in shell: traceroute -6 example.org
  13. G

    Resolved Undelivered Mail Returned to Sender

    Your server needs as hostname which does no start f.ex. with plesk.... See  How to change or get the server hostname on the Plesk server - Support Cases from Plesk Knowledge Base
  14. G

    Resolved Undelivered Mail Returned to Sender

    @Ddungu Most large mail hosters block servers which have no valid hostname (FQDN, check DNS MX entry) and use instead a generic hostname like yours. You use plesk-12703529.cloudfabric.net instead of mail.mydomain.ork (subdomain of you domain).
  15. G

    Log viewer for domain log files tries to parse encrypted files which results to display error

    May be you misunderstood what i needed. I do not want to anonymise IPs. I restrict access all log data by encryption for web site owner only with their own GPG key. That is why i do this.
  16. G

    Log viewer for domain log files tries to parse encrypted files which results to display error

    The log viewer is buggy because it loads all files it finds in folder without checking if they contain real text data. Encryption of web server logs after 1 day is needed for GDPR. I do not need to suggest log encryption as a logrotate job does this at all at this time and i do not want to have...
  17. G

    Log viewer for domain log files tries to parse encrypted files which results to display error

    This issue can not be confirmed by developers?
  18. G

    Resolved Issue receiving emails TLS library problem

    Use sslscan to check your SMTP server and the senders SMTP which protocol and ciphers are supported.
  19. G

    Resolved Can't increase PHP upload_max_filesize

    Edit /var/www/vhosts/system/YXOURDOMAIN.TLD/etc/php.ini and set desired higher settings for post_max_size and upload_max_filesize.
  20. G

    Issue Plesk Spam Mail

    Example of such header Received: by srv31221.example.tld (Postfix, from userid 10003) id E2A1E810FD5; Sun, 27 Nov 2022 11:06:04 +0100 (CET)
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