• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Question Unclear notification in Plesk's bottom right corner

    Ubuntu 16.04.5 LTS, Plesk Onyx , Version 17.8.11 Update #37, last updated on Jan 22, 2019 01:53 AM, but the problem was here in previous versions too. I get an unclear message in bottom right Plesk notification: The set was installed on the WordPress instance with errors. An error occured...
  2. M

    Forwarded to devs PHP 7.3 FPM dies without a trace

    Hi there, I can confirm, I have the same problem, PHP 7.3 service dying. Nothing special, standard Plesk (most recent updated version) setup without any additional extensions. [75523.861269] php-fpm[1276]: segfault at 104 ip 000000000071036f sp 00007ffc77009160 error 4 in...
  3. M

    Hotlink protection disables Expire headers

    TITLE: Hotlink protection disables Expire headers PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx , Version 17.8.11 Update #35, last updated on Dec 18, 2018 01:06 PM, ‪Ubuntu 16.04.5 LTS‬ PROBLEM DESCRIPTION: When enabled Hotlink protection (can be reverted) in WordPress...
  4. M

    Resolved Browser caching suddenly disabled

    Hi all, I think I found the problem causing this issue in my case, it was by accident, cache-control: max-age * worked fine only on one of my domains, so spent whole night looking into differences, I found one in Wordpress extension, Security status, View ... If in Security Status - Hotlink...
  5. M

    Resolved Browser caching suddenly disabled

    I have the same problem suddenly for both FPM served by nginx or apache, curl -I -c - https://www.example.com/image.png -k HTTP/1.1 200 OK Server: nginx Date: Thu, 27 Dec 2018 18:46:33 GMT Content-Type: image/png Content-Length: 13335 Last-Modified: Tue, 18 Dec 2018 23:54:15 GMT Connection...
  6. M

    Resolved Letsencrypt: Invalid response: Type: urn:acme:error:rateLimited

    Hello for everyone with similar issues, I uninstalled LetsEncrypt extension from Plesk and installed it again, the problem disappeared, this means that during some upgrades of Plesk, because I am running always the latest version, some scripts were probably not updated. Problem solved.
  7. M

    Resolved Letsencrypt is trying to validate www on subdomain even if www is turned off

    Hello for everyone with similar issues, I uninstalled LetsEncrypt extension from Plesk and installed it again, the problem disappeared, this means that during some upgrades of Plesk, because I am running always the latest version, some scripts were probably not updated.
  8. M

    Forwarded to devs Letsencrypt is trying to validate www on subdomain even if www is turned off

    Hello for everyone with similar issues, I uninstalled LetsEncrypt extension from Plesk and installed it again, the problem disappeared, this means that during some upgrades of Plesk, because I am running always the latest version, some scripts were probably not updated. Problem solved.
  9. M

    Resolved Letsencrypt: Invalid response: Type: urn:acme:error:rateLimited

    As I try to investigate this issue, I found that Plesk must have some problem or bug, on crt.sh | Certificate Search when I query the affected domain, I see that 10 issued certificates for a single subdomain in one day, just today, why would Plesk issue so many certificates for the same domain...
  10. M

    Forwarded to devs Letsencrypt is trying to validate www on subdomain even if www is turned off

    Hi cepesh84, I have a Plesk license from reseller Hetzner from Germany, is your support team still going to help me somehow? When I enter my Plesk license, I get: We identified that the Plesk license was purchased not directly from Plesk but through one of the Plesk Resellers. In this case...
  11. M

    Forwarded to devs Letsencrypt is trying to validate www on subdomain even if www is turned off

    TITLE: Letsencrypt is trying to validate www on subdomain even if www is turned off PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk web pro edition, Version 17.8.11 Update #24. Ubuntu 16.04.5 LTS PROBLEM DESCRIPTION: When subdomain is created as a separate domain, so it has it's own...
  12. M

    Resolved Letsencrypt is trying to validate www on subdomain even if www is turned off

    Yes, using Using Plesk web pro edition, Version 17.8.11 Update #24. The only difference is that I have added these subdomains as a separate domain in Plesk because they both run big multisite and I wanted to back up these separately. Both of the problematic domains have preferred domain set...
  13. M

    Resolved Letsencrypt: Invalid response: Type: urn:acme:error:rateLimited

    Hello Peter, it worked like charm for months, I did not interfere. Only thing I can think of might have triggered this issue is that I migrated one of the subdomains, specifically staging subdomain to another server. I used Plesk Migration Tool, so it should have been without problems, but I...
  14. M

    Resolved Letsencrypt: Missed domain names failed to pass validation

    Thank you Brujo, I can confirm, the problem is solved by selecting None, I waited 24 hours to make sure it will not start again. Thank you.
  15. M

    Resolved Letsencrypt is trying to validate www on subdomain even if www is turned off

    Letsencrypt is trying to validate www subdomain on a subdomain without www, even when turned off and not used. Settings: Hosting settings> Preferred domain: selected without www LetsEncrypt > Select what else can be secured Include a "www" subdomain for the domain and each selected alias...
  16. M

    Resolved Letsencrypt: Missed domain names failed to pass validation

    Thank you, I will try it, but I don't think it is the solution, because at the end of the Resolution it says: If it is not required to secure domain's webmail at all, skip securing it in Let's Ecnrypt interface in Domains > example.com > Let's Encrypt > uncheck Secure webmail on this domain...
  17. M

    Resolved Letsencrypt: Invalid response: Type: urn:acme:error:rateLimited

    We are using Plesk web pro edition, Version 17.8.11 Update #24, I am getting e-mails from Letsencrypt. 'subdomain.example.com' Invalid response from https://acme-v01.api.letsencrypt.org/acme/new-cert. Details: Type: urn:acme:error:rateLimited Status: 429 Detail: Error creating...
  18. M

    Resolved Letsencrypt: Missed domain names failed to pass validation

    We are using Plesk web pro edition, Version 17.8.11 Update #24, I am getting e-mails from Letsencrypt 'domain.com' Missed domain names failed to pass validation: webmail.domain.com I did not enable Secure webmail on this domain in Home > Domain > Letsencrypt and it is still probably being...
  19. M

    Resolved What is the cleanest way to generate a subdomain SSL cert for CDN with Letsencrypt?

    Ok, I just realized, my mistake, Amazon must generate this certificate for me, never mind.
  20. M

    Resolved What is the cleanest way to generate a subdomain SSL cert for CDN with Letsencrypt?

    I am setting up an origin pull type CDN with Amazon Cloudfront and I would like to use CNAME DNS record for the subdomain cdn.example.com to point to xxxx.cloudfront.net. In Plesk Onyx v17.8.11_build1708180301.19 os_Ubuntu 16.04, in Domain example.com I have the standard Letsencrypt certificate...
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