• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved Cron mail not sent with output

    Hello I have a mail problem with cron tasks. In tasks I checked to send an email always. Well, I have cron tasks that produce output but cron does not send the email. I con not see any error in maillog nor cron logs. And I don't know if it's related with, but when I get my profile I see an...
  2. J

    Issue Monitoring: An unexpected error occurred

    I think that there are others issues related with this problem: sslit!, monitoring, extensions catalogue. But my server technicians can not find the problem. The panel.log entrie [2023-10-02 21:52:04.004] 18800:651b1f6339b09 ERR [panel] Could not get Mozilla tls config: cURL error 6: Could not...
  3. J

    Resolved Php mail() doesnt work

    Solved, I don't know why but the path to send mail didnit exist. So the solution was easy: Delete symbolic links (like a reset of links) #unlink /etc/alternatives/mta #unlink /usr/sbin/sendmail Recreate them #ln -s /etc/alternatives/mta /usr/sbin/sendmail #ln -s...
  4. J

    Resolved Php mail() doesnt work

    I see sendmail path es /usr/sbin/sendmail but this path doesn't exist.
  5. J

    Resolved Php mail() doesnt work

    Hello In my plesk I cannot use php mail() function. Whe I use php mail() function the message is not sent and there is not any message in maillog. It happens in all my domains, in any php version. How can it be fixed?
  6. J

    Issue Monitoring: An unexpected error occurred

    It looks like curl error, but in command line curl can resolve any serve name.
  7. J

    Issue Monitoring: An unexpected error occurred

    # cat /etc/resolv.conf nameserver 8.8.8.8
  8. J

    Issue Monitoring: An unexpected error occurred

    Now, I see that the problem is not just monitoring but mail from web, notifications from Plesk, captchka ... So I thinks it could be Firewall (I didn't add any custom rule in any port) or...SeLinux is disabled (sestatus: disabled)
  9. J

    Issue Monitoring: An unexpected error occurred

    I didn't close any port in my firewall recently. But, which ports must be opened for monitor? Thanks
  10. J

    Issue Monitoring: An unexpected error occurred

    Hello, When I do dig api.monitoring360.io from my server I get ; <<>> DiG 9.11.4-P2-RedHat-9.11.4-26.P2.el7_9.14 <<>> api.monitoring360.io ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56691 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0...
  11. J

    Issue Monitoring: An unexpected error occurred

    In panel.log I see: [2023-10-01 11:13:24.530] 28063:65193834816af ERR [extension/monitoring] /usr/local/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(122): Unable to Connect to ssl://api.monitoring360.io:443. Error #0: php_network_getaddresses: getaddrinfo for...
  12. J

    Issue Dr.Web problem and server hung

    It seems the problem is fixed after I uninstalled DrWeb (Prallels Premium Antivirus). Now I'm looking around and I've found in /var/drweb/spool a lot of files with the content I write below : I see two things that I cannot understand 1. it says that A message with the following attributes...
  13. J

    Issue Dr.Web problem and server hung

    The lines I see in ps are like these one, and there is a lot of them qmailq 32726 0.0 0.0 72712 3664 ? S 18:30 0:00 bin/qmail-queue qmailq 32727 0.0 0.0 14868 1236 ? S 18:57 0:00 /usr/local/psa/handlers/hooks/drweb none [email protected]...
  14. J

    Issue Dr.Web problem and server hung

    Hello I see that my mail log grows a lot in last two days. and I see lot of drweb related data (drwe to postmaster and so) When I see process list I see a lot of process of sendmail from drweb and postmaster. The overall CPU usage grows up to 99% and then the server fails: server hung. When...
  15. J

    Resolved Strange code in my regs

    Thanks, now I understand the problem
  16. J

    Resolved Strange code in my regs

    I've see that in my log access there are some lines with code 400 and message like "ZG\x00\x00\x00\x05\x00+\x0E\x01\x00" or...
  17. J

    Issue Notifications Email and 550 error

    Hello I have configured my email as [email protected] in admin account. As second email (for recovering password) I have set [email protected] Mail has DKIM SPF activated. By default, Plesk sends its notifications to the second email ([email protected]), not the admin email. And I get an...
  18. J

    Resolved How to set time for domains statistics update?

    Thanks.
  19. J

    Resolved How to set time for domains statistics update?

    Ah, and I see that there is a awstats bash in /etc/cron.hourly. I can't understand why it's there, the statistics is not updated every hour!!
  20. J

    Resolved How to set time for domains statistics update?

    Statistics of all my domains are updated every day at 3:50 am. But I want to set this time to 0:00. I cannot find a task programmed at 3:50 or about. Where can I setup the time for statistics of my domains (Awstats)? Thanks
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