• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved Uninstall module pagespeed

    I'm trying to disable pagespeed module in Apache web server setting: I uncheck pagespeed and click aply... but the module apeears again as loaded!! How can I avoid that Apache load pagespeed mod? Thanks
  2. J

    Resolved Can't locate API module structure `pagespeed_ap24_module'

    Same issue. I have Apache 2.4 but when I check pagespeed_ap24 I receive this error httpd: httpd: Syntax error on line 56 of /etc/httpd/conf/httpd.conf: Syntax error on line 78 of /etc/httpd/conf.modules.d/00-base.conf: Can't locate API module structure `pagespeed_ap24_module' in file...
  3. J

    Question Mails to non-existen users and bouncing!

    I go on with this problem, and I've discovered that 1. A mail from other server but with an user account in my domain as return path.(this mail doesn't appear in my logs) 2. So reject mails due to this mail are sent to my domain, with an unknown user. 3. This mail for unknown is forward to my...
  4. J

    Resolved From= empty in maillog

    Autoreply: this is for avoid unlimited bounce.
  5. J

    Resolved From= empty in maillog

    I have a problem with my mail server and I'm trying to find the solution. I receive failure notice from Mailer-Daemon. It looks like an unknown user in my server send an message that cannot be delivered. I've examined the maillog and see Feb 3 20:03:55 servername qmail-queue-handlers[4665]...
  6. J

    Question Mails to non-existen users and bouncing!

    I know this option, Reject, but if I use Forward is because I don't want to reply to the sender when receive mails to unknown users, and Reject does reply to sender. Why? Because there is a lot of spam received for unknown mail account coming from unexistant senders, so reject produces a...
  7. J

    Question Mails to non-existen users and bouncing!

    I keep on receiving bounced mails for non-existant users accounts, although I have a [email protected] mail for this kind of mails. I have a.qmail with # in null mailbox folder but I think the problem is not there. Plese, any help? Edit: The problem appears when Plesk forwards a message to a...
  8. J

    Resolved SOS: .psa.shadow empty

    Thank you everybody! I have solved the problem :) Unable to access Plesk: Access denied for user 'admin'@'localhost' (using password: YES) My OS is Centos 7 so service mariadb restart is substituted with systemctl restart mariadb Bye.
  9. J

    Question How to eliminate www in subdomain

    This is good for domains, but the problem appears with subdomains
  10. J

    Resolved SOS: .psa.shadow empty

    I think this method was for older Plesk,, anywhere what I get is: MySQL rc script was not found Thanks
  11. J

    Resolved SOS: .psa.shadow empty

    Thanks but: I cant access Plesk so I can use this way to reset password. I cant access database so "Plesk db" returns in an access error I know my password, I think the easiest way is recreate .psa.shadow, using my password (that must be saved in psa database) but I don't know how is encripted...
  12. J

    Resolved SOS: .psa.shadow empty

    Hi I've empty by accident the /etc/.psa.shadow file and I cant access Plesk I know this file contains the encrypted admin password and I need to know how recreate it. I know the password of admin and I can access SSH as root. Ah! I can not access mysql using this admin accoiunt from console. Any...
  13. J

    Question How to eliminate www in subdomain

    My DNS is configured with *.domain.com so I can add subdomains without add new records to DNS. This is not the problem. The problem appears when I create a subdomain and Plesk adds a ServerAlias with WWW like it does when create a domain, it looks like a bug. Thanks
  14. J

    Question How to eliminate www in subdomain

    VirtuBox, this is not what I see in Plesk subdomain creation. I have my domain created (www.mydomain.com) and then I add a new subdomain (subdomain.domain.com) and Plesk creates a subdomain.domain.com.conf where I see the Serveralias www.subdomain.domain.com Of course I can redirect...
  15. J

    Question How to eliminate www in subdomain

    Hi When I create a subdomain (subsite.domain.com) Plesk create also the www.subsite.domain.com). How to avoid this www. prior to subdomains in server subdomain config? Now I have a fix with .htaccess, but I woul like to set it in all subdomains from server config. Thanks
  16. J

    Question Mails to non-existen users and bouncing!

    I set qmail in my domain to forward the mail to non-existen users to a [email protected], an email without mail box. I have enabled outbound mail control. Then when I receive mails to non-existent users the mail is forwarded to this null address... but some times I receive a notification about...
  17. J

    Logs files for subdomains

    I've updated to Plesk 12, and now I've lost logs subdomains. The main domain saves logs files withoun any problem. It writes access_log for the actual log file, access_log.processed for the last log fiel, access_log.xx.processed where xx are numbers for former files ando so on. But for...
  18. J

    Shipped php version plesk 12

    Yes, now I understand. So I'm responsabile of upgrading PHP or MySql server and so. Thanks
  19. J

    Shipped php version plesk 12

    Hello Anybody could tell me which is the shipped PHP version in Plesk 12? Thanks
  20. J

    plesk 12, php 5.4 error reading data from FastCGI server

    I've look for this issue in KB and what I found doen't fix my issue. And about php 5.4 and 5.3: when my system had plesk 11.5 it used php 5.4 without any issue. So.... And a new data: I've just discovered that the server runs php 5.3 (php -v give me this versión) while I can choice 5.3 or 5.4...
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