• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Resolved SSLIt renewal notifications (email) sometimes have trailing cryptic characters

    Looks like the issue isn't related to SSLIt extension because these characters appear after the end of email template layout. What email client do you use? Is there something that can modify emails like anti-spam or antivirus checker? Maybe something spoils email message after sending? Could...
  2. E

    Your hosting plan does not allow you to create any more databases.

    What about database servers (T&S > Database Servers)? All of them are available? Is it a local server or remote? Only database servers registered in Plesk matter.
  3. E

    Your hosting plan does not allow you to create any more databases.

    Just questions: how many WordPress sites\databases do you already have, and how many databases are allowed by service plan for this subscription? Default service plan allows 10 databases per subscription.
  4. E

    Block Specific WordPress Plugins Server wide

    @FutureX, are you looking for this feature (Plugin Blocklist)? https://www.plesk.com/blog/product-technology/the-plesk-wordpress-toolkit-5-6-release-whats-new/
  5. E

    WordPress not found

    WPTK team has a plan to improve this behavior to support any allowable WordPress file structure customization including changing the location of the wp-content folder. Stay tuned for updates =)
  6. E

    WordPress not found

    Yep, common operations should work properly because WP installation has been registered. But there are some security measures like "Forbid execution of PHP scripts..." and "Enable hotlink protection" stops working because they expect wp-content directory. Also features like cloning, copy-data...
  7. E

    WordPress not found

    It is a known limitation, nowadays, WPTK can find WordPress installation if a folder: contains wp-content folder; contain wp-includes folder; contain the wp-config.php file in the current or parent directory. Any other file structure cannot be recognized as WordPress installation. This...
  8. E

    Forwarded to devs Error 500 exceeding 10 redirects after WordPress toolkit cloning

    This file contains only records about the errors themselves. Sorry, I meant debug logs that describe how Apache processes a request. https://httpd.apache.org/docs/2.4/mod/mod_rewrite.html#logging https://stackoverflow.com/questions/9632852/how-to-debug-apache-mod-rewrite There should be...
  9. E

    Forwarded to devs Error 500 exceeding 10 redirects after WordPress toolkit cloning

    @Xav2c, could you share debug logs of these redirections? It can help to determine which rules affect http requests.
  10. E

    WPT Smart Update - User Purchase Gives Extension Installation Error

    Looks like a bug, we will improve this scenario in near time. Thanks for flagging.
  11. E

    Add Smart Update to a Service Plan?

    At this time, WPTK can install a new WordPress only with default settings via a service plan during subscription creating. Could you please post this idea on wp-toolkit uservoice? It would be nice; WPTK team picks new ideas from there.
  12. E

    Create plugin set

    Could you please post this idea on wp-toolkit uservoice? It would be nice; WPTK team picks new ideas from there.
  13. E

    Add Smart Update to a Service Plan?

    Do you mean that Smart Update should be automatically activated for all new WordPress installations by default? Could you explain that idea, how it should work(or provide use cases)? Nowadays, WordPress Toolkit already adds corresponding "limits" to Service Plans.
  14. E

    Resolved WP-Toolkit question Failed to reset cache for the instance #2

    Do you want to fix "broken" state of installations, detach all of them, or something else? Each installation can have its own issue that makes it "broken" and should be fixed individually. "broken" means something went wrong when WPTK interact with the installation via wp-cli. After fixing the...
  15. E

    Resolved WP-Toolkit question Failed to reset cache for the instance #2

    @CercamiFacile cli command is able to detach only one installation per call. If these installations are shown in UI, you can use a filter (located on the top right) then use bulk detach.
  16. E

    Forwarded to devs WordPress Toolkit - PHP warning - Deprecated: implode(): Passing glue string after array is deprecated.

    Thanks for your report, we faced with this error too. We have been updating WP-CLI to v2 and it will be available in the next release of WordPress Toolkit (5.2.3).
  17. E

    error wpcli wp-toolkit

    Newer versions of WordPress require newer php versions. This polyfill is required for compatibility with the new version of WordPress. There is no way back, this is caused by a change in the method signatures in the wordpress itself: Code Modernisation: Introduce the spread operator in...
  18. E

    Wordpress toolkit hotlink protection - RSS feed

    At the moment, this is impossible to do. The whitelist of domains includes only the domain of the site and google.com, and is not available for manual configuration. The only workaround is to add directives ("Additional Apache directives"/"Additional nginx directives" in the web server...
  19. E

    Wordpress toolkit hotlink protection - RSS feed

    No, It is impossible. RSS-feed readers do exactly what "Hotlink protection" protects from: they display images (from your server, "wp-content/uploads/" directory) on a third-party resource.
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