• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Add Smart Update to a Service Plan?

FutureX

Basic Pleskian
Server operating system version
AlmaLinux 8.6 (Sky Tiger)
Plesk version and microupdate number
Version 18.0.45 Update #2
Can you add Smart Update to a Service Plan so when the customer initially signs up it is automatically activated? I want to offer a plan where Smart Update is automatically included, we would pay for it as part of their plan and not the customer.
 
Do you mean that Smart Update should be automatically activated for all new WordPress installations by default? Could you explain that idea, how it should work(or provide use cases)?
Nowadays, WordPress Toolkit already adds corresponding "limits" to Service Plans.
 
Not activated for all new installations just the users of a specific plan.

I would buy 30 sites of Smart Updates for WPT. If the new customer chooses the 'starter' plan they don't get the Smart Update, if they choose the 'super' plan then they get Smart Update for free. Free meaning it would be deducted from my quantity of sites purchased. Then it would automatically activate on their account.
 
At this time, WPTK can install a new WordPress only with default settings via a service plan during subscription creating.

Could you please post this idea on wp-toolkit uservoice? It would be nice; WPTK team picks new ideas from there.
 
Can you add Smart Update to a Service Plan so when the customer initially signs up it is automatically activated? I want to offer a plan where Smart Update is automatically included, we would pay for it as part of their plan and not the customer.
We have a client (a successful landscaping company) who has been using Smart Service for many years. For several reasons including performance and feature challenges, they are considering moving to MHelpDesk instead. Does anyone have experience with these two applications and is willing to share your opinion/experience with what we're contemplating?

Thanks in advance!
 
Back
Top