• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    The newest entries in /var/log/plesk/panel.log: [2024-07-19 03:34:54.844] 788:6699c2bebc456 ERR [panel] Task is not responding: id=5858, pid=19129, type=ext-log-browser-parse-maillog [2024-07-19 03:34:54.845] 788:6699c2bebc456 ERR [panel] Task is not responding: id=5858, pid=19129...
  2. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    I had not yet deactivated this because it was titled with "temporary fix/workaround" and I'am interested to find a sustainable solution. Now, I've created the file /usr/local/psa/admin/conf/panel.ini with the content [ext-log-browser] mailQueue.customerAccess = false Hope that's the correkt...
  3. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    I did the --verify, there were some old files which failed, but after a vacuum all problematic files are gone, so the verify runs without an error, now. Checking journalctl --disk-usage the total amount is now at 504 M. Then I killed the sw-engine process, running since 20 hours with 100%...
  4. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    Thanks for your reply. In /var/log/plesk/panel.log I found: [2024-07-16 03:28:41.845] 4271:6695ccc99fc3c ERR [panel] Task is not responding: id=5855, pid=1006, type=ext-log-browser-parse-maillog [2024-07-16 03:28:42.051] 4271:6695ccc99fc3c ERR [panel] Task is not responding: id=5855, pid=1006...
  5. V

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    Since 2 days I have high CPU usage on my Plesk server, a sw-engine task runs constantly at 100% CPU usage. psaadm 29290 94.7 2.4 371724 103596 ? Rs Jul17 1300:12 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /opt/psa/admin/plib/scripts/task-async-executor.php -task-id 5857...
  6. V

    Issue Error while installation on CentOS 7, language problem

    This problem is unaffected with the LANG and LC_* variables and LC_ALL, too. In the past I’ve tested many combinations of lang variables. The problem only occurs with “wrong” LANGUAGE variable. But I think it’s not only a problem with German language, rather languages which have non-ascii...
  7. V

    Issue Error while installation on CentOS 7, language problem

    My setup: Plesk Onyx 17.0.17 with install type “Recommended” on CentOS 7 amd64. I can’t install because there is always an error message and installation canceled. I’m not sure, if this is a bug in Plesk or a bug in Yum. I can install different applications with Yum without any problem, but...
  8. V

    Email malfunction after enabling greylisting

    Hi, I'm using Plesk 12.5.30 on a virtual server with Ubuntu 14.04.3 LTS. After I enabled greylisting filter for emails, all mails will be rejected and I can't receive emails anymore. Not only the first try of the foreign server to deliver mails fails, also any later try fails. If I disable...
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