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  1. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Could you please go to the instance details, click Refresh button and list here an error message which will be displayed?
  2. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    We a working on this issue now and update will be published as soon as we can. Switching domain, on which WordPress installed, to PHP 5.4 or above will help to avoide issue. After refreshing, instance will not be broken anymore.
  3. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Hello, We confirm bug EXTWPTOOLK-1354, it will be fixed in neares update of WordPress Toolkit. I apologize for inconvenience.
  4. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Thank you for feedback! We will check this issue on the same configuration.
  5. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Could you please clarify, which version of PHP used on domains with broken instances?
  6. Aleksey Filatev

    Issue After WordPress update 3, toolkit error: Call to a member function

    Hello, Thank you for feedback! We just published an updated WordPress Toolkit, version 3.0.1 (WordPress Toolkit - Plesk Extensions), which includes the fix for this issue. I apologize for inconvenience.
  7. Aleksey Filatev

    Resolved Failed to install or upgrade the extension 'WordPress Toolkit' for "no such column: ownerId"

    Database structure looks good now. Legacy "ownerId" columns in Plugins and Themes tables replaced by "ownerGuid" by one of latest upgrade steps, as expected. But version of database structure is wrong. It should be a timestamp, like this: sqlite> select * from version; 1|2017121502000 Thats...
  8. Aleksey Filatev

    Resolved Failed to install or upgrade the extension 'WordPress Toolkit' for "no such column: ownerId"

    Looks like an issue occurs during previous upgrade for some reason and database of WordPress Toolkit is in inconsistent state right now (upgrade of database structure is the latest step of module upgrade, so it does not block it). Such error for sure will occur during all future upgrades. It...
  9. Aleksey Filatev

    Resolved Failed to install or upgrade the extension 'WordPress Toolkit' for "no such column: ownerId"

    Hello! Could you please clarify which version of WordPres Toolkit already installed and which version do you want to install?
  10. Aleksey Filatev

    .wp-cli/cache files

    Hello, I regret that I miss your question and did not answer it in operative manner. The directory /var/www/vhosts/<domain_name>/.wp-cli/cache which you can see in your subscription's home is the part of WP-CLI caching mechnism. As you can see, WordPress Toolkit uses WP-CLI for managing themes...
  11. Aleksey Filatev

    Resolved Bulk Import 200+ WP subscriptions

    Hello, I would like to suggest you to use Plesk Migrator extension Plesk Migrator - Plesk Extensions to import domains from the list of supported hosting panels, like cPanel, DirectAdmin, legacy versions of Plesk, etc. If your websites hosted on those panels, you can easily import them at once...
  12. Aleksey Filatev

    Resolved Cloning/sync-ing websites

    Hello, Latest release of WordPress Toolkit (version 2.4.1) adds some features which could be useful: There is an option "Allow to copy wp-config.php during file synchronization" at Global Settings tab of WordPress Toolkit. Anyway, database connection and other things will be ajusted during...
  13. Aleksey Filatev

    Issue WP Toolkit Clone Failing

    Hello, Thank you for feedback! Glad I could help. Unfortunately, with this workaround you can not use new WordPress Toolkit feature: fast WordPress instances synchronisation with ability to copy only modified files, because it required rsync. We can investigate the root cause and, I belive...
  14. Aleksey Filatev

    Issue WP Toolkit Clone Failing

    I apologise for the inconvinience. Could you please check, is your source and target subscriptions located on the same node, or on different nodes? It could give us an idea there could be the root cause.
  15. Aleksey Filatev

    Issue WP Toolkit Clone Failing

    Hello, When copying content between different subscriptions WordPress Toolkit starts rsyncd under source subscription user and then starts rsync client under target subscription user. When started, rsyncd bind to localhost and listen on 11000 port (could be configured via panel.ini using...
  16. Aleksey Filatev

    Resolved Installing Let's Encrypt Certificate Fails

    Hello, You also can specify option 'disable-cleanup' as desribed at Managing Let's Encrypt Settings, which allow you to check validation URL manually. Probably there are specific redirection or URL-rewriting settings on your domain?
  17. Aleksey Filatev

    Issue Self Signed SSL Cert Error

    Hello! Could you please check, is update of this plugin available directly from WordPress instance?
  18. Aleksey Filatev

    Resolved Wordpress Toolkit + Addendio?!

    Hello, Thank you for feedback! You can change this behavior by putting following lines into Plesk configuration file (panel.ini): [ext-wp-toolkit] allowInstallAddendioPlugin = false In future versions of WordPress Toolkit we plan to expose this option into user interface.
  19. Aleksey Filatev

    Resolved Special Characters not Working

    Looks like initial data on the source website stored in non-UTF8 in the source database. In other words, tables encoding is UTF8, but stored text has another encoding. In certain cases such data could be corrupted while importing database. Could you please take a look on the corrupted text in...
  20. Aleksey Filatev

    Resolved Migrating to a test environment?

    File "/opt/psa/var/modules/panel-migrator/sessions/site-migration-1/debug.log" is the right place. Could you please serach log entries with the following prefix: "Upload file via FTP: " Such entries should be below info message "Deploy web RPC agent to the source website".
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