• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Aleksey Filatev

    WP Toolkit - General Discussion

    Loading of preview should be performed asynchronously, so it should not block operating with the list of instances. In the same time, list can display only 10 instances at the moment (40 if list view slected). Could you please clarify, loading of the list of instance take a minutes before you...
  2. Aleksey Filatev

    WP Toolkit - General Discussion

    Hello, Almost all new features in WordPress Toolkit designed for Plesk Onyx 17.8. We still provide fixes for all supported Plesk versions, but new features available only for Onyx 17.8.
  3. Aleksey Filatev

    Wordpress Toolkit preview screenshots not working correctly

    Thank you for feedback! WordPress Toolkit 3.1.0 recently released: WordPress Toolkit - Plesk Extensions. Could you please check, is the issue solved?
  4. Aleksey Filatev

    WP Toolkit - General Discussion

    Hi everyone, We are happy to announce the release of the WordPress Toolkit 3.1.0 update. This release includes long-awaited plugin and theme autoupdates, completely redesigned and improved Smart Update comparison screen, and a bunch of smaller changes and bugfixes. Here's the full changelog...
  5. Aleksey Filatev

    Wordpress Toolkit preview screenshots not working correctly

    The reason is the following: [2018-04-19 08:21:39.547] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds Looks like generateion of screenshots for your sites is took a bit longer then we expect. For WordPress...
  6. Aleksey Filatev

    Wordpress Toolkit preview screenshots not working correctly

    It's intresting... could you please check a panel.log file while refreshing an instance? It located here: tail -f /var/log/plesk/panel.log Is there any errors added during the process?
  7. Aleksey Filatev

    Wordpress Toolkit preview screenshots not working correctly

    Unfortunatelly, at this moment WordPress Toolkit can take screenshots for only domains which could be resolved externally. Otherwise default theme screenshot will be used in the list. In your case looks like themes on your instances don't have a default screenshots, so you see a placeholder. We...
  8. Aleksey Filatev

    Wordpress Toolkit preview screenshots not working correctly

    Could you please clarify, does corresponding domains resolved outside of your server? Also, could you please click Refresh button for one of instances without screenshot. Does screenshot loaded (you need to wait for a while)? If not, could you please check panel.log? Is there are any error/info...
  9. Aleksey Filatev

    Plesk Onyx 17.8 is now officially released!

    Thank you for feedback! For now you can roll up card of the instances to list view by clicking "List" button on toolbar. But anyway we will take it into account and think about minimalistic list view in future.
  10. Aleksey Filatev

    Wordpress toolkit update progress stuck

    Looks like asyncronous task which should to update your WordPress is realy stuck for some reason. Is corresponding WordPress plugins really updated at this moment? Could you please clarify which Plesk version do you use?
  11. Aleksey Filatev

    Broken Wordpress Instance (WP ToolKit)

    WordPress Toolkit detect an instance by the following marks: Directory "wp-includes" present Directory "wp-content" present File "wp-config.php" present on the same level or in the parent directory Then we try to operate with this this instance using WP-CLI utility. If something went wrong...
  12. Aleksey Filatev

    Wordpress Toolkit Sets Duplicate

    I would like to suggest you to try cloning feature of WordPress Toolkit. This allow to create a full copy of your source website on the target domain. You no need to install any plugins for this. After that you can sync changes between WordPress instances. It is our recommended way if you need...
  13. Aleksey Filatev

    Wordpress Toolkit Sets Duplicate

    Hello, Sets in WordPress Toolkit can not be duplicated natively, there is no such functionality at this moment. But we will think about to add it in future, thank you for feedback!
  14. Aleksey Filatev

    Resolved Mail Import from non Plesk-Server

    Hello, Could you please clarify, which control panel operate on your source server? Plesk Migrator is able to migrate also from cPanel and DirectAdmin out of the box. Also you might be interested that we plan to release a tool which can import emails from any hosting platform. But you need to...
  15. Aleksey Filatev

    Wordpress Toolkit error message screenshot

    Hello! Such issue occurs if service which used for making screenshots of your instance is temporary busy. This issue reported with identity EXTWPTOOLK-1401. Thank you for feedback, we are working of improving reliability of screenshotting.
  16. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Hello, WordPress Toolkit 3.0.2 just published! (WordPress Toolkit - Plesk Extensions) This release includes fix of the issue with PHP 5.3 among with other major issues confirmed according to your feedback. Thank you for participation, we apologize for the inconvenience.
  17. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Hello, I am apologise for inconvenience, a fix of the issue with PHP 5.3 will be available within the couple of days, at the beginning of the next week, among with other fixes and improvements done according your feedback.
  18. Aleksey Filatev

    extension/wp-toolkit: Integrity constraint violation

    Are you just upgrade toolkit on version 3.0 on Plesk 17.8? I can suggest, an issue occurs while lazy loading of some settings for one of your WordPress instances while displaying a list. I believe, we can localize and fix this issue, but now, as a workaround, could you please run WordPress...
  19. Aleksey Filatev

    extension/wp-toolkit: Integrity constraint violation

    Hello, Looks like error occurs while updating properties of WordPress instance, which stored in the database of WordPress Toolkit (this module has his own database). Could you please describe which concrete actions do you perform while getting this error? We can start a private conversation if...
  20. Aleksey Filatev

    After WordPress update 3 - several Broken instance

    Did you perform any other manipulations with toolkit, like removing and subsequent re-installtion? Could you please check current WordPress administrator username and password in toolkit (link "change login settings" at the instance details page)?
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