• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Resolved Turn Off DNS Server

    I use a third party DNS server (not one listed such as AWS, GoDaddy, etc. but one offered by our server provider - Aptum). I am migrating to a new server. Both the old and new server have Obsidian 18.0.65 (Update 2). The old server has no settings for DNS - which is good. That is what I want...
  2. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Thanks for the additional insight, but where do I actually get the upgraded version to install?
  3. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    OK thanks for that info, but how do I do that if an upgrade for MariaDB isn't available in the Plesk Interface on the new server?
  4. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Hello, I am moving from: Plesk Obsidian 18.0.64 Update #1 CentOS Linux 7.9.2009 (Core) running MariaDB 10.5.26 TO Plesk Obsidian 18.0.65 Update #2AlmaLinux 9.5 (Teal Serval) running MariaDB 10.5.22 I am unable to move any of my wordpress sites because the MariaDB version on the OLD server...
  5. R

    Issue Migrator Issues: php handler and Apache modules

    My Server is Hosted at Aptum. Their support is telling me the following: So, is this another bug with Plesk Obsidian and I should just ignore the warnings?
  6. R

    Issue Migrator Issues: php handler and Apache modules

    When I go to Tools & Settings > General Settings > Apache Webserver in Obsidian, I am not seeing any of these modules that it is telling me are on my old server but not the new one. When I go to the old server (Onyx) I am not seeing them either. So where are they and how do I install them?
  7. R

    Issue Migrator Issues: php handler and Apache modules

    PHP: I have added a domain and assigned the Service Plan identified as a problem to that domain. PHP-FPM 7.3.32 is now showing as running in Server Services, but I am still getting the preflight error message about Apache Modules: Has this test determined that I have these modules installed...
  8. R

    Issue Migrator Issues: php handler and Apache modules

    Migrating from Onyx to Obsidian (Version 18.0.38). I am getting three errors in the preflight for the migrator: This service plan on both servers have 7.3.32 FPM application as the php handler and it is installed on both machines so I don't understand what is causing the error. Is this...
  9. R

    Resolved Migration Error: Failed to dump the following data: Subscription (xxxx.com): Web server settings.

    Great. Thanks for the speedy reply!
  10. R

    Resolved Migration Error: Failed to dump the following data: Subscription (xxxx.com): Web server settings.

    Migrating from Plesk Onyx to Plesk Obsidian. In the migration pre-flight, I am getting the following error for each website I wish to migrate: Failed to dump the following data: Subscription (xxx.com): Web server settings. Not all data may be migrated. Error message: Command execution failed...
  11. R

    Issue CORS and IE11

    Hello, On my server, I have one domain pulling info from another domain that is on the same server using CORS. I have added [Header set Access-Control-Allow-Origin "*"] in additional directives for HTTP and HTTPS in Apache and nginx settings for the domain pulling the info from the other...
  12. R

    Resolved Symbolic link to system/domain.com/conf folder

    I have having difficulty running a program (Miva) on a new domain. With domains where it is running fine, there is a symbolic link at the root of the vhosts/domain.com/conf pointing to the conf files in the vhosts/system/domain.com/conf directory. I don't recall manually setting this up, but...
  13. R

    Resolved Security Check for WP doesn't change permissions

    Thank you IgorG. That fixed the problem. Robin
  14. R

    Resolved Security Check for WP doesn't change permissions

    I have one domain on my server that will not change the permissions for files and directories. So it always shows a Red ! circle. I have it checked and save and still see the !. Other domains on the server show the green check once I check the Permissions box and hit secure. I have the WP...
  15. R

    Wordpress and CPU Usage

    Hello Trialotto, It is there and green: Robin
  16. R

    Wordpress and CPU Usage

    Hi Trialotto, The FPM Apache option is not available: No doubt I have not configured something correctly, but I am not sure of what that is?? Robin
  17. R

    Wordpress and CPU Usage

    Hello Trialotto, I have made some changes to our server - need to do that type of work on the weekend when usage is low. I added PHP 5.6 and 7 as options in plesk. Started the Reverse Proxy Server (nginx) in services. Upgraded two websites to PHP 5.6 Fast CGI PHP 5.6 FPM via apache is not...
  18. R

    Wordpress and CPU Usage

    Hi Trialotto, I LIKE the part about making performance issues history! :-) You make it sound so easy, but I always have to plan for the worst. Making those other versions of PHP available on the server shouldn't impact any sites until I specifically assign the newer version of PHP to that...
  19. R

    Wordpress and CPU Usage

    Hi Trialotto, Thank you so much for this valuable insight. I am using PHP 5.3.3 so that is something I will look into. I see where I can make other versions of PHP available to my server: I only see PHP-FPM available under NGINX, which as you can see is also not available. I will make...
  20. R

    Wordpress and CPU Usage

    I was using Apache as the php handler and I have switched to Fast CGI and it seems faster. Do you have any suggested best practices in terms of a PHP handler when using Wordpress. I have read a variety of opinions on this, but am specifically interested in guidelines from Plesk. I didn't find...
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