• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. SibProgrammer

    Atmail load problem with IE

    There are two reasons to see this error message. First one is that this message for. For example if you try to login using the same name in two different browser, first session will be invalidated and you'll see this error message. Another reason to see the error is AtMail's bug. I have mailbox...
  2. SibProgrammer

    Atmail load problem with IE

    There are two reasons of the message "Message loading failed..". First one is that this message for. For example if you try to open AtMail in two browser and use the same login, first session will be invalidated and this message will be shown. Another reason to see the message is AtMail's bug...
  3. SibProgrammer

    Any new SB version in the pipeline?

    Sitebuilder 4.5.0 was released tomorow and ready for downloads :)
  4. SibProgrammer

    SOAP-ERROR: Parsing WSDL

    First of all, you must return correct hostname for SB by running the following command: sb_config --sb_host_ip=213.246.xx.xx --sb_hostname=sitebuilder.xxxx.com Then set up correct location of SB's Remote API for Plesk by running: /usr/local/psa/bin/sitebuilder -s...
  5. SibProgrammer

    SOAP-ERROR: Parsing WSDL

    Try to use http://sitebuilder.xxxx.com/ServiceFacade/4.1/ as "Sitebuilder server URL". This can help you.
  6. SibProgrammer

    Urgent - Maximum execution time of 30 seconds exceeded

    Really SB 4.0.0+ use /usr/local/sitebuilder/etc/php.ini (or /opt/sitebuilder/etc/php.ini)
  7. SibProgrammer

    4.1 Problems

    This problem was introduced in 4.1.0 version :( The patch will be available tomorrow (you can get it using support).
  8. SibProgrammer

    4.1 Problems

    I think that it's not a good idea to modify Sitebuilder's internals by yourself. It's better and safer to contact support.
  9. SibProgrammer

    4.1 Problems

    Problems with feedback requires more investigation, so please contact support by filling the form: https://www.swsoft.com/support/sitebuilder/form/ Only user (not a site) can be assigned to the plan. So this phrase is incorrect, try to reword you question. Did this problem appeare after...
  10. SibProgrammer

    bypass login

    You can use 'external login' handler. See http://kb.swsoft.com/en/1324
  11. SibProgrammer

    Edit or add a new skin

    Skin creation guide will be avaliable soon. Sorry, but cann't say exact dates.
  12. SibProgrammer

    Banner upload is not supported for this template.

    It's impossible to upload custom banner in template av-160 in Linux/Unix version of Sitebuilder. May be you have seen such feature for template av-160 at Windows version.
  13. SibProgrammer

    Uploading images show wrong directory

    You can suggest your client to clear the browser cache and try to relogin into Sitebuilder. Also try to recommend to check this using an alternative browser.
  14. SibProgrammer

    converting trial site

    There is no direct possibility to restore deleted site.
  15. SibProgrammer

    Removing Extra Banner Images

    Ability to remove images uploaded into WYSIWYG at Edit step will be in the upcoming SB 4.1.0.
  16. SibProgrammer

    Multi Server Publishing - ioncube

    There are two ways: * disable all modules for those customers * force them to publish sites to the location, which is under your control and there you can install all needed extensions Really, if it's under your control there is no any major difference to install extension on the single...
  17. SibProgrammer

    Internal SiteBuilder error

    One possible reason can be migration from SB v3.x to SB 4.0.0. This problem requires more investigations on your server, so contact support - https://www.swsoft.com/support/sitebuilder/form/
  18. SibProgrammer

    PHP Warning: PHP Startup: Unable to load dynamic library?

    As I can see by your output and http://forum.swsoft.com/showthread.php?s=&threadid=49263, that problem with sitebuilder3.so is absent now :)
  19. SibProgrammer

    PHP Warning: PHP Startup: Unable to load dynamic library?

    Looks like that old PHP is used for new SB. Can you provide the output of http://<you-sb-host>/check.php ? And also information about PHP can be usefull. Run the following command on the server: echo "<?php phpinfo();" > /usr/local/sitebuilder/htdocs/phpinfo.php And provide the output of...
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