• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue FTP broken?

    I'm going to bump this thread and add that this has started to happen with large file uploads but exact date when it started isn't clear. It's present on AlmaLinux 8/9 and CentOS 7.
  2. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    Once you're happy with the matched results, then use the following (replacing the last value with the name of your jail) to commit the changes without having to restart the Fail2Ban service:
  3. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    And now for the part II - The CPU consuming bots of the world unite! Use at your own risk and note that some bots below are "legitimate" but blocked due to irrelevant traffic:
  4. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    A great improvement on speed indeed! Just one adjustment to help avoiding matching the URL itself in requests: Without this, if you were blocking a bot called "spot" and you had a page with a referer that contained "spotting-birds-in-the-wild" you could accidentally trigger that just by...
  5. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    As a quick update to this post, the regex above is a bit too greedy since it would effectively match results in the URL itself. For example, a URL such as "/spot/hello-world/ would be picked up and banned if the "spot" bot was included in the definition list. An updated version that fixes this...
  6. P

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    No filesystem issues and the manual approach worked without a problem (no extra steps taken or needed) so we're going to hold off on using this for now in production environments.
  7. P

    Issue Troubleshooting high memory usage of Apache & PHP-FPM

    Are you able to SSH or login to Plesk while the incidents are occurring or is this an "after hours" type of scenario each time?
  8. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    Changed the failregex to the following otherwise it would never match user agent names with versions, URLs or anything else after them:
  9. P

    Issue Default plesk-apache-badbot fail2ban doesn't work

    You're not entirely incorrect on this - I had to modify the failregex on the default one for it to work correctly.
  10. P

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    The GUI tool failed two installs on AlmaLinux 9.3 with the local gpgkey path not found errors; ended up using the manual upgrade approach which pulls it from MariaDB and worked like a charm: [mariadb] name = MariaDB baseurl = https://dlm.mariadb.com/repo/mariadb-server/10.11/yum/rhel/9/x86_64...
  11. P

    Question How to update MariaDB 10.5.24 to 10.11

    Why not use the new MariaDB upgrade tool?
  12. P

    Question PHPMailer, DKIM, and Plesk

    For shared web servers when using DNS externally and mail externally, we used the steps here to enable DKM and signing on all domains: https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- We then use this step to get the key...
  13. P

    Question Outgoing DKIM signing when mail is turned off

    To follow-up on this, running the two commands here https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- seem to successfully enable DKIM signing for all domains however if "Enable mail management functions in Plesk" is turned...
  14. P

    Question Outgoing DKIM signing when mail is turned off

    The article here https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- seems to suggest that with those two commands, keys would be generated for all domains on the server. Does this apply to mail sent via Postfix and PHP...
  15. P

    Question Outgoing DKIM signing when mail is turned off

    In this scenario, the Plesk mail server isn't used (mailboxes are external) so it's turned off via the Plesk GUI and DNS is external with no connection to Plesk. The servers provide shared hosting with hundreds of domains on each. We'd like messages that are sent from server scripts and postfix...
  16. P

    Resolved 18.0.58 Upgrade throws error when directory is absent

    Username: TITLE 18.0.58 Upgrade throws error when directory is absent PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE OS: CentOS Linux 7.9.2009 (Core) Product: Plesk Obsidian 18.0.57 Update #5, PROBLEM DESCRIPTION Upgrade to latest version Plesk release on CentOS 7.9 and...
  17. P

    Question Seeking Advice on Alternative Backup Solutions for Plesk

    Try excluding common cache directories and logs from your backup set to help reduce the overall footprint. Consider using a background process that doesn't use a zip approach such as Acronis (works on both Windows and headless Linux).
  18. P

    Question I've just run the MariaDB upgrade script to get to MariaDB 10.5, but how do I get 10.6?

    Your mileage might vary but the upgrade script has been known to cause the Plesk install to get wiped under certain conditions so use it with extreme caution.
  19. P

    Issue Server Down Every Morning After Domain Transfer

    Do you have any backups set to run during that time?
  20. P

    Issue ERROR: Dr.Web Updater: Nothing to update !

    This is a recent issue that returns the following:
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