• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue Plesk Onyx for Linux Fails to Resolve Dependencies for libMagickCore-6

    ‪CentOS Linux 7.7.1908 Version 17.8.11 Update #85 No CloudLinux Plesk Onyx for Linux returns this error for Yum and Plesk update commands: 403 packages excluded due to repository priority protections Exception: Failed to solve dependencies: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64...
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    Issue Very high TTFB when selecting FPM Apache vs FCGI :(

    Are you able to share your solution?
  3. P

    Issue Very high TTFB when selecting FPM Apache vs FCGI :(

    Are you taking advantage of OPcache? OPcache can behave strangely with inefficient or error-ridden code which in some scenarios could possibly negate its benefits.
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    Forwarded to devs Plesk Onyx 17.8 PHP 7.3 Handler Logs All Levels to Syslog

    Thank you for your follow-up! Here are the answers to your questions: - PHP errors using the Plesk PHP 7.2 handler were written to the site's error log and not the /var/log/plesk-php73-fpm/ error file - "Add PHP 7.3 handler support via Plesk GUI" (this refers to adding the PHP 7.3 handler via...
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    Forwarded to devs Plesk Onyx 17.8 PHP 7.3 Handler Logs All Levels to Syslog

    here are some examples of code that was previously only written to the site's PHP error log and is now being written to the handler's log instead:
  6. P

    Forwarded to devs Plesk Onyx 17.8 PHP 7.3 Handler Logs All Levels to Syslog

    TITLE: Plesk Onyx 17.8 PHP 7.3 Handler Logs All Levels to Syslog PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: 17.8.11 Update #71, CentOS Linux 7.7.1908 PROBLEM DESCRIPTION: Following addition of the Plesk PHP 7.3.10 handler version via the Plesk components tool, all PHP errors that use it...
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    Question ASL Problem

    Indeed, same issues here on the same OS/Plesk versions!
  8. P

    Question 12.5 Upgrade to Onyx 17.8.11

    While a recent upgrade of ten servers went off without a hitch, it's still a good idea to take a snapshot or backup image of those servers and kick off the process after work hours to help minimize any potential downtime should you run into an issue that's not quick or easy to recover from.
  9. P

    CentOS 7.5 and Plesk Configuration skips htpasswd prompts

    Not a bug
  10. P

    Issue Emails sent locally even though MX is offsite and mail disabled, but no errors, where is the email?

    In the stock Plesk install, mail for a given domain will first attempt a local delivery regardless of where your mail is located unless it's deactivated. In your case you shouldn't need to modify the /etc/postfix/main.cf to get mail to properly deliver to MX records outside of your domain name...
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    Question Migrating - Accidentally deleted core files in Plesk 12...

    If it's just a limited number of sites and doesn't involve email, it might a consideration to zip the files in each of their respective document roots, copy those over, and then bring over databases. Other than that, it's a bit more of a process to get the old server up and running; any chance...
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    Resolved php-fpm.sock failed (11: Resource temporarily unavailable) while connecting to upstream

    For the record, Plesk Forums are generally oriented towards a community-based approach to support issues. The forums are not really officially support channels in the same sense as a Plesk support ticket which specifically focuses on your unique setup while the forums tend to be supported by...
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    Issue many 403 error for the server ip itself

    403 headers can be returned from scripts and with your server IP appearing in the log as it does in your snippet, it sounds like a a script running on the server that is causing that entry to be written . You would likely see a bunch of other requests for this at the same time, all with 403...
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    Resolved Apache hangs after multiple AH00046 errors

    Just be aware that you might need to monkey with converting htaccess rules when running Nginx
  15. P

    Resolved Web Server Cross Site Scripting

    The underlying cause of this is not so much related to your server but rather that your index.php script or your application is not sanitizing inputs. Inputs passed to sites or pages may be legitimate or nefarious in nature so while there are tools that run at the server or CDN level to scan...
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    Question Fail2ban 0.10.2, Plesk uses very old

    I don't know that I would call 0.9.6 out-dated. From Downloads - Fail2ban as of today: experimental : fail2ban-0.10.x (Working up to production environments but not quite there yet!) stable : fail2ban-0.9.4 very-stable : fail2ban-0.8.14
  17. P

    cron.daily/asl failing with "/usr/bin/find: invalid argument `+' to `-ctime'"

    Indeed the same issue is still popping up on CentOS 7.4.x systems running 17.5.3 here as well (no manual fix attempted). Looks like the Plesk folks updated their bug report about five hours ago: cron.daily/asl failing with "/usr/bin/find: invalid argument `+' to `-ctime'"
  18. P

    cron.daily/asl failing with "/usr/bin/find: invalid argument `+' to `-ctime'"

    Same issue here on Cent OS Linux 7.4 installs!
  19. P

    Fail2Ban Keeps Turning Off

    What a bugger of a problem. Anecdotally it sounded like it had something to do with the way that iptables gets gracefully stopped (along with Fail2Ban) and even though iptables is restarted Fail2Ban does not get restarted. Hopefully this thread receives some additional insight that could help...
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    Issue Error: Unable to retrieve information about the PHP configuration

    Possibly related or not, this was just updated: Unable to open phpinfo() in Plesk: Error: Unable to retrieve information about the PHP configuration
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