• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Issue Database-related failures logged by watchdog and sw-engine-pleskrun

    We have a bunch of servers on both Onyx (17) and Obsidian (18) on CentOS 7 that have begun logging entries like this in syslog: wdcollect: Failed to connect to database server: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) sw-engine-pleskrun: PHP...
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    Question Let's Encrypt for ONLY alias domain?

    Unfortunately that doesn't work. The issue is that while that does allow you to have an LE cert issued to an alias, it attempts to order the certificate for the primary domain first with the alias as an alternate name, so when the primary fails (because it isn't pointed at the development...
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    Question Let's Encrypt for ONLY alias domain?

    Anyone know a way to work around Plesk trying to get an LE cert issued for both the primary domain and the alias? For a website under development, the primary site may be pointed elsewhere, but it needs to be defined in Plesk with the real domain so the paths, email addresses, etc. are all...
  4. H

    Question CLI equivalent to setting Log Rotate at server settings level?

    Can someone tell me the command line equivalent to going into: Tools & Settings -> Server Settings -> "Force daily log rotation for all domains" and setting the log rotation count?
  5. H

    Issue Forced Plesk update???

    Following up my post, it appears blacklisting psa-proftpd-1.3.6* in yum.conf will keep autoinstaller from reupgrading it. I'm waiting to hear from support, and they the developers, on whether this is safe to do or not.
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    Plesk Onyx ProFTPD very slow directory listings

    The change in proftpd 1.3.6 is fairly crazy; it does a per-character read of /etc/group, multiplied by every file in a directory, as it builds the output. So if your /etc/group is a kilobyte, and you have 10,000 files in a directory, it's going to do a minimum of ten million read() function...
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    Issue Forced Plesk update???

    Was able to force it back via rpm -Uvh --force http://autoinstall.plesk.com/PSA_17.5.3/extras-rpm-CentOS-7-x86_64/opt/hosting/proftpd/psa-proftpd-1.3.5d-cos7.build1705170314.14.x86_64.rpm Of course, not sure if Plesk will re-up it at some point; perhaps can blacklist it in yum, but not sure if...
  8. H

    Issue Forced Plesk update???

    Any progress on this ProFTPd issue? Applications don't always let you choose where they store certain files. It isn't practical to tell every customer who has updated from 17.5 to 17.8 that they should now rearchitect their websites and web apps around Plesk's use of a version of ProFTPd with...
  9. H

    Plesk Onyx ProFTPD very slow directory listings

    Seeing same issue; psa-proftpd-1.3.6-cos7.build1708180220.17 takes nearly five minutes to output the contents of a 200,000+ file directory, ls -al takes 3 seconds.
  10. H

    Resolved How to disable TLS 1.0, TLS 1.1 and leave only TLS 1.2 activated

    This is not going to be possible for you. Based on your plesk -v output, you're running CentOS 5 which is based on an OpenSSL version which is incapable of TLS 1.1/1.2. You'll need to upgrade to a later version of the OS unless you want to risk overwriting the OS version of OpenSSL, but...
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    Issue Watch out for 17.8 cronjob bug

    Just wanted to let everyone know about a bug I've encountered with our first instance of 17.8 testing, on CentOS 6. If a subscription has its shell set to chrooted, even if you've overridden the shell to use for cron jobs, all your subscriptions' cron jobs will be set to a chrooted shell when...
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    Question Possible to use migrator when source is virtuozzo-based?

    We're attempting to migrate domains from a Plesk instance which I suspect is inside a virtuozzo container. Many of the typical /usr/local/psa/ files are missing and the web interface looks unusual. We have root access to the VM but that doesn't appear particularly useful given the lack of...
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    Issue Plesk installer for upgrade doesn't work

    Having same issue: root@server:~# /usr/local/psa/admin/bin/autoinstaller ERROR: Internal error: unexpected exception caught root@server:~# plesk installer --debug ERROR: Internal error: unexpected exception caught exit status 1
  14. H

    Status Codes

    Just FYI, that table is wrong; from the PPPM-1155 at What do the domain status codes in Plesk mean? the table correctly goes from binary 4 to 8 but incorrectly reflects that as a decimal jump from 4 to 16. All the additional decimal conversions are off by one base2 digit. Someone pointed this...
  15. H

    Issue How to require TLS 1.2 in postfix but still use roundcube? (centos7)

    Hello, I'm running into an issue with 17.5.3 when attempting to force TLS 1.2-only, which PCI requires in June. If Postfix is set to TLS 1.2 exclusively, roundcube can no longer send email: Apr 5 01:48:07 server postfix/smtpd[6952]: warning: TLS library problem: 6952:error:140760FC:SSL...
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    Question Any plans for an HA solution?

    For a transactional site, caching doesn't help; any interruption to the application results in potential lost revenue, so the kind of sites I'm talking about even a few seconds for an SSL-related restart could cost money. We do HA manually to get around that, but anything to make life easier is...
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    Question Any plans for an HA solution?

    Just regular kernel and hypervisor updates are generating enough downtime to create problems these days, then you add in downtime from customers who want to do something like Lets Encrypt so web server restarts are occurring every 90 days for every site on a given server (all of course on...
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    Question Any plans for an HA solution?

    In our case the shared filesystem would be implemented on top of redundant enterprise storage, whether that be hardware-redundant NFS, or two VM's using a cluster filesystem on top of multi-path block storage, so either way that would not be the concern. The database would be one, and haproxy...
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    Question Any plans for an HA solution?

    Thanks; just added vote and comment there. I have a feeling this is going to be a bit too far from the needs of Plesk's normal customer base to make it attractive for them to develop. There's so many factors that go into an HA solution, and choices that may be good or bad from one entity to...
  20. H

    Question Any plans for an HA solution?

    Curious if there is anything on the roadmap for a version that implements any type of HA features, such as managing multiple servers and then we provide the load balancing on the front end? Example; Plesk manages nginx/apache config across two servers so SSL updates, etc. happen on both, we...
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