• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Issue Wrong IP in DNS Template

    This is still an issue in the current version. Any idea? It is extremly anoying, because new customers are always setup offline :(
  2. F

    Issue Unable to increase disk space for subscription

    Hi. A reseller has 1 GB used; 20 GB available disk_space. When I try to increase a subscriptions Disk_space from 0MB to 1 GB I get the following error message: I think this must be a bug, because the reseller has no overusage. Any idea? Thanks OS: Ubuntu 18.04.4 LTS Product: Plesk Obsidian...
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    Issue Since Update .27 newly created subdomains don't work

    Since todays update a newly created subdomain redirects to the main domain. Example: testsubdomain.mydomain.tld redirects to mydomain.tld Tested on multiple domains. Existing subdomains are working. Thanks for any advice
  4. F

    Issue Creating or migrating of subscription fails

    This is the output from plesk migrator from Plesk Onyx to Ubuntu Obsidian Failed to perform an action on subscription 'handschellenschlüssel.de': Failed to deploy subscription 'handschellenschlüssel.de' Migration for that subscription is considered completely failed. No further actions are...
  5. F

    Issue Wrong IP in DNS Template

    Hi, I have the following setup: Betriebssystem Ubuntu 18.04.4 LTS Produkt Plesk Obsidian Version 18.0.25 Update #2, zuletzt aktualisiert: 2. April 2020 11:55:47 I have three IPs eth0 eth1 eth2 on a Proxmox LCX Container. My DNS Template: Now if I add a new subscription with IP ending...
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    Issue Migrator sets wrong IP in DNS template

    Hi. I am migration a few hundred subscriptions to another server. From Onyx to Obsidian; From Debian 8 to Ubuntu 18.04 I set up a DNS Template that is slightly different on the new node. So I migrate, reset the default DNS Template and thereafter I hit "change dns". The process is working fine...
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    Resolved Spamassassin not working (Score always 0.0) Ubuntu 18.04

    I don't know why this happened, but today it is working :oops: I ran the update-cron multiple times yesterday and restarted the server multiple-times. Something must have happend.... However please delete the thread.
  8. F

    Question SPAM / Email

    https://support.plesk.com/hc/en-us/articles/115004992374-How-to-configure-mailboxes-to-move-spam-messages-to-Spam-folder-server-wide-in-Plesk-
  9. F

    Resolved Spamassassin not working (Score always 0.0) Ubuntu 18.04

    I have a freshly installed Ubuntu 18.04 Server with Plesk Obsidian. I send a GTUBE from an external google account with XJS*C4JDBQADN1.NSBN3*2IDNEN*GTUBE-STANDARD-ANTI-UBE-TEST-EMAIL*C.34X but the score is always 0 as shown. Any idea on how to proceed? Spamassassin is running, but the scantime...
  10. F

    Question Migrate plesk switch dns-feature with slave dns plugin

    Hi. I am planing to migrate to Obsidian from Plesk Onyx using plesk migrator. I am using plesk with the slave dns manager plugin which let's a vserver act as secondary dns. Here is my question: If I use migrate dns the destination server will act as master and the "old" pleks host as slave...
  11. F

    Issue Old backups aren't removed

    My disk was running full so I checked if there were unneeded files. I found several customer-backups that don't show in the plesk backup manager in the clients subscription. Is there any way to safely and automatically remove them? In Tools-Backup-Manager->Schedule I set incremental monthly...
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    Resolved Spamc not working

    Sorry! Very dumm. IPv6 is not running, but I had a wrong rule update script with sa_update instead of sa-update. Running sa-update once solved the issue...
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    Resolved Spamc not working

    Hi. I just set up a new plesk server for migration from old onyx installation. It seems that spamassassin isn't working. I sent an email with the (SpamAssassin Test – netcup Wiki) test-phrase from a google-mail-address. The score is always 0 and there is not Spam-Header in the e-mail except...
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    Issue Bootstrapper repair actions failed after debian dist-upgrade

    Well, thanks for the answer. So you are saying it is pretty sure that this permission-issue is causing the "bootstrapper repair actions failed" alert? I have a hard time upgrading a production machine with this kind of errors.... Thanks!
  15. F

    Issue Bootstrapper repair actions failed after debian dist-upgrade

    Hi. I tried to update debian from 8 to 9. During the final step (/opt/psa/bin/distupgrade.helper.deb8-deb9_post.x64.sh) the script fails with: + exit 1^M Bootstrapper repair actions failed^M Some error during dist-upgrade post stage have occurred.^M Check...
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    Question Dist-Upgrade Jessie->Stretch fails (sa-compile)

    Hi everyone. I followed How to perform dist-upgrade procedure on server with Plesk? After calling /opt/psa/bin/distupgrade.helper.deb8-deb9.x64.sh I got an error message because of some right problems: 0 upgraded, 0 newly installed, 0 to remove and 211 not upgraded. 1 not fully installed or...
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    Resolved Cloning a full Server

    I have a question concerning this topic. I am just thinking about moving a plesk installation to another server. After installing the os and setting up plesk: Can I migrate the server settings like apache / mailserversettings etc. via plesk migrator? I am a little afraid, because all the little...
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    Resolved Wrong PHP Version

    Dear Bruno, thank you for your reply. I changed the PHP version according to the knowledgebase-entry before I asked. However the chance didn't seem to be processed as phpinfo showed the wrong phpinfo. However a reboot of the server solved the issue. I don't know what was stuck. Shouldn't be...
  19. F

    Resolved Wrong PHP Version

    Hi. I have one subscription where I enabled PHP 7.2 FPM, but PHPinfo shows 5.4 I tried the plesk repair web and looked for additional directives, but no help. Any idea why php 5.4 is still running for that hosting? THanks
  20. F

    Issue Large local files after onedrive backup

    Hi Arashi, thank you for the quick reply. The backup was created over the Administrator->ServerSettings->BackupManager as a onedrivebackup. I was trying to reassign the backups to the user as mentioned in your last link, but the referred probs-file doesn't exist in the .discoverd directory of...
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