• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Question Isolating Applications in Plesk – Separation of Owner Privileges and Subdomain Management Across Subscriptions?

    Hello @Azurel, I suppose the only way is to create "subdomain1.domainA.com" as a separate subscription. Since Plesk allows to create "main domain" with any name. Even like sub.ofsub.ofsub.domain.tld. And then transfer data from existing subdomain1.domainA.com. The same is mentioned in the...
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    Issue "Allow local MariaDB/MySQL server to accept external connections" is missing

    Hello @Dmytro Please try to perform the following: Add the following line in [mysqld] section of /etc/my.cnf file bind-address = 127.0.0.1 and restart mariadb/mysql server
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    Question Abonnements in Monotoring empty

    Hello @shopuser Please check if the data/time on the server is correct. There no files in /usr/local/psa/var/health/data/localhost/cpu/ with timestamps in future. Also check monitoring by accessing Plesk via 8443 (8880) port. If server time is ok and monitoring not show data with any port...
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    Issue Monitoring shows "An unexpected error occurred"

    Hello @Azurel I suggest to apply the solution from the article Advanced monitoring extension error: {"message":"Invalid username or password"} Restart Grafana in Tools & Settings > Services Management Reload Grafana in Extensions > My Extensions > Grafana > Reload Status If these steps don't...
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    Resolved Deleting Watchdog extension won't work, cannot uninstall it

    Hello @sysmin1 Looks like the extension was corrupted before the attempt of uninstallation. I can suggest you reinstall it via command line: # plesk bin extension --install watchdog # plesk bin extension --uninstall watchdog In case it would not help -- please submit a request to Plesk support...
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    Resolved Plesk 18.0.68 - TypeError on Customer login

    I can confirm that reported behaviour is Plesk bug PPPM-14862 that will be fixed in further product updates. To temporarily fix this behavior, add the following to the panel.ini file [dynamicList] enableTakeTour = 0
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    Resolved Plesk 18.0.68 - TypeError on Customer login

    Hello @ChristophRo thank you for pointing our attention on that. For determinig the exact root cause of the issue deeper investigation is required. Please submit a request to Plesk support team
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    Issue cant access webui and cron error

    Hello @chriz123, perfcc as well as perfclean are not part pf Plesk, and looks like it was added manually or via some script not related to Plesk or its extensions. Looking throu Internet I found that it is something like miner refer for more details...
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    Issue Migration Manager

    > What can I set so that the backup doesn't become excessively large? This can be adjusted by backup schedule. For example, If go to Tools & Settings > Backup Manager > Schedule and select only Daily with the following settings: that means total number of backups will be not more than seven: -...
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    Issue Migration Manager

    I suppose the best way in your case is manually copy public key to the source server. 1. Connect to the target server and execute # ssh-keygen -t rsa (do not enter any passphrase) 2. On the target server execute # cat /root/.ssh/id_rsa.pub and copy the output 3. Connect to the source server...
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    Issue Migration Manager

    Hello @dicker On the screen Tools & Settings > Migration & Transfer Manager > Start a new migration should be entered credentials of source server. Here described how to connect to source server via SSH key Authentication by SSH (Linux). Please note that RSA key pair without a passphrase...
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    wp-cli as cron-job

    You can try to run commands the following way: plesk ext wp-toolkit --wp-cli -instance-id 3 -- all-import run 16 --skip-plugins=false --skip-themes=false Please note that according to the message from plugin maintainer "all-import" CLI option available in paid version of the plugin only.
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    wp-cli as cron-job

    @godfather21 I agree with @Sebahat.hadzhi that the correct way to execute "plesk ext wp-toolkit --wp-cli..." from Tools and Settings > Scheduled Tasks (Cron jobs) because when it run from Domains > example.com > Scheduled Tasks it is run under subscription user. As for the error you provided...
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    Question QMail on AlmaLinux9

    Hello @SamirM Plesk is support installation on Almalinux 9, however one of limitations for this OS is: Qmail is not available due to issues with xinetd dependencies see more details here: Does Plesk support RHEL9/AlmaLinux 9?
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    Question I cant see Nodejs in Dev Tools section of Domain. Any Help ?

    Hello @alexk345 Node.js option located in "Get Started" tab It is also can be selected during the domain creation Websites & Domains > Add Domain You can also contact Plesk support for thourough investigation How to submit a request to Plesk support? f
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    Resolved Error when importing emails

    Mail import functionality included in Site Import extension, so I suggest try to Update it: How to manage Plesk extensions (install, disable, remove, update)
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    Resolved Error when importing emails

    Hello @Mikelug looks like you faced the issue that fixed in Plesk version 18.0.63. More details here Mail import fails: Command returned non-zero exit code If the issue persist after upgrade to the latest Plesk version - contact Plesk support for thorough investigation How to submit a request to...
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    Question global website

    Hello @Davididi In case you trying to migrate website from one Plesk server (or another hosting Platform) to another Plesk server - use Plesk migrator I suggest you to look at Plesk Migrator, that transfers all data, users databases... Migrating via the Plesk Interface If you have Plesk server...
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    Question System Updates not working

    Hello @pleskmol Most probably the issue lays in the fact that CentOS has moved its repositories to the archive at vault.centos.org. I suppose all three of reported servers has the same OS. The issue should be solved automatically, however it may not due to some repository customizations that...
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    Resolved update 18.0.62 a 18.0.63

    Hello @llucas I suggest you check the issue using another browser or another device. Check the solution from the article: Some elements Plesk interface/websites hosted on Plesk are not loaded when Cloudflare's Rocket Loader is used Then if the issue persist try to install Plesk updates...
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