• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Question How to whitelist IP in order to accept SMTP connections without authentication

    Hello @alexyz4 Please take a look here relay options
  2. A

    Question DB connection on another server

    Hello @Stef I suggest you check if IP address and hostname of server "A" is available from server "B" using network tools (such a curl or telnet) to exclude network issues. Further there is a small probability that password of database user contains characters (such a ? or " ) that escaped...
  3. A

    Issue Error 503 and User share

    Hello, @jojod as far as I understand there are 2 issues: 1. Incorrect ownership it can be fixed recursively by execution of this commands: # find /var/www/vhosts/example.com/httpdocs/ -type f -exec chown user_example:psacln {} \; # find /var/www/vhosts/example.com/httpdocs/ -type d -exec chown...
  4. A

    Issue Stuck in Plesk 'admin/setup' loop

    Hello @benshikari, please make sure that Plesk Task Manager is running, to do that, open Plesk Service Monitor in System Tray:
  5. A

    Resolved Plesk Migrator from cPanel

    Hello @Krydos Please refer to Plesk Migration and Transfer Guide and Migrating via the Command Line documentation pages
  6. A

    Issue Failed Netdata Install - Now I cannot install Imnuify package

    Hello @loveunitesus Looks like there were some issues during Netdata installation, so the requires system entities were not created. Please try to add "netdata" group: # groupadd netdata
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    Forwarded to devs Plain password in URL

    Hello @Geraldo V Vieira, The mentioned behaviour is related how the browser interprets some symbols, and not directly related to Plesk. For example: IP address - 203.0.113.2 User - admin Password - ABC123&abc the following URL should be used...
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    Resolved ERROR 1298 (HY000) at line 7: Unknown or incorrect time zone: 'NULL'

    Hello @kdrk1977, Regarding this issue you will be updated in the scope of the ticket, that you have submitted in Plesk Support.
  9. A

    Resolved Tokens created by plesk utility 401 with RestAPI

    Hello, @jimlongo56 Sorry for confusing you in support ticket. Please find below actions I performed to use token in Postman: 1. Executed # plesk bin secret_key -c -ip-address 192.0.2.2 where 192.0.2.2 is the IP address of the computer from which I going to send API requests (my local...
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