• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. W

    Issue Plesk Email Security configuration - Spamassassin Configuration Error

    Same issue here! Plesk 18.0.34 broke Postfix/Dovecot.. installed update #2, still getting auth errors with some clients who are using STARTTLS on 587 for SMTP and now getting this issue with SpamAssassin.. Debian 9.13 Plesk Obsidian 18.0.34 Update #2 Mailserver: Postfix IMAP-/POP3-Server...
  2. W

    Let's Encrypt extension

    Ok cool I might start manually renewing a few domains per day so we don't hit the limit again. Thanks for your help! Cheers, Mike
  3. W

    Let's Encrypt extension

    Hi guys, We use the Let's Encrypt extension for our domain hosting for our customers. We are using SNI and have around 300 sites hosted on one IP. When I initially set up the Let's Encrypt SSL certificate for each domain, I put my email address in so customers didn't receive notifications...
  4. W

    Plesk 12 is hosed. [RESOLVED]

    Hi everyone, Just letting you know I have solved the problems. I manually deleted the problematic MySQL entries, then ran the repairer - it was all ok with no errors now except for Roundcube which I also sorted out. The issues with the dependencies were resolved by this...
  5. W

    Plesk 12 is hosed. [RESOLVED]

    Hi Danallen1, The server is up and running again, everything is all working for plesk itself again (emails, web etc).. it's just the dependency issues that are a problem now. Backups are not an issue at all, we do nightly, weekly and monthly backups of the server (we host over 400 domains)...
  6. W

    Plesk 12 is hosed. [RESOLVED]

    Hi all, I came in this morning and the Plesk 12 autoupdater had tried to update and then failed so I tried a repair as suggested in the control panel link but it has totally broken plesk now.. no mail being delivered for any domains and can't even log into Plesk at all via control panel (see...
  7. W

    Upgrade issues from 11.5.30 to 12.0.18

    Hi all, I'm looking to upgrade from 11.5.30 to 12.0.18 however the license check is failing. I ran the command line installer directly and examined the log file: libswkey error code is 8 libswkey error description: Software Update Service (SUS) is not found for the given license key...
  8. W

    Upgrade issues from 11.5.30 to 12.0.18

    Hi all, I'm looking to upgrade from 11.5.30 to 12.0.18 however the license check is failing. I ran the commandline installer directly and examined the log file: File downloading PSA_12.0.18/plesk_getkeyinfo.sh: 63%..100% was finished. Exchanging information with licensing server. Ask KA...
  9. W

    Upgrade 11.5.30: ERROR 1045 (28000): Access denied for user 'pp_sb_db'@'localhost'

    Hi guys, I'm experiencing the exact same problem trying to upgrade to 11.5 from 11.0: ===> Cumulative Plesk database upgrade (revertable stage) has been started. ===> Preparing Plesk database upgrade (revertable stage). ERROR 1045 (28000): Access denied for user 'pp_sb_db'@'localhost'...
  10. W

    Qmail and Plesk 11

    Hi guys, We're running Centos 5.9 with Plesk 11 and Qmail - we have weird issues with the qmail-queue processes using up 100% cpu frequently which pushes the load of our server between 5 and 10. I've been trying to troubleshoot the issue for ages - the qmail queue only has 28 messages in it...
  11. W

    Domains renewal date set to 1-Jan-1970

    Hi guys, We're running Plesk 11.0.9 Update #32 on Centos 5.8 and are experiencing some strange issues - 2 days ago we had about 15 domains reset their renewal dates back to the 1st Jan 1970 - we thought it might have happened during an automatic upgrade so didn't think anything more of it and...
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