• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Problem with uninstall ProFTPD

    Really? What OS do you use? In Centos/RedHat, psa-proftpd runs via xinetd and so there is no ftp_psa init service for chkconfig to adjust, so I'm guessing you use something more "exotic" like Ubuntu or something :-) Note that an even simpler thing would be to firewall port 21. This pretty much...
  2. F

    Problem with uninstall ProFTPD

    The RPM is psa-prodtpd and Plesk has it as a requirement (or the other way around). Therefore, when you try to remove it, it tries to remove Plesk and other Plesk components too. Use --nodeps if you must remove it, but quite frankly if you have disabled it then why bother causing a potential...
  3. F

    I get the same 'errors in configuration templates' error constantly

    Change your host. They are hopeless, whoever they are. At the very least they could point you in the right direction, and given that your problem is reproducible from a fresh install (assuming you mean total wipe of VPS and re-install of Plesk, because re-installing Plesk over an installed...
  4. F

    Spam issues from own E-Mail internal

    Not as far as I'm aware. If the server did not accept email for your own hosted domains without authentication, no external email could be delivered to any of those domains. But as I don't (yet) use Postfix, maybe there's some trick to it!
  5. F

    Plesk 12.0 Preview

    Great bug hunting! Thank you. I expect the devs will fix all of these, with the possible exception of item 4. I think item 4 can be resolved by configuring the hosting/permission parameters to not allow potentially insecure hosting settings. I know you aren't going to be hosting, but...
  6. F

    Problem with SSL and Plesk 11

    But any issue identified as a bug is refunded. Or was it more complicated than that? i.e. they could not find the cause of the problem?
  7. F

    Best practise to optimize a Plesk server with nginx

    You don't mention which version of Plesk you are using. Have you seen http://kb.parallels.com/en/115139 Also see: http://forum.parallels.com/showthread.php?264267-Plesk-11-0-9-Nginx-Problem
  8. F

    Problem with SSL and Plesk 11

    This is a user-to-user forum. You need to raise a ticket if you want official parallels support. Any user who can help and has time to do so will reply to the message. Unfortunately it looks like nobody had time on this occasion, especially as it seems to be quite a complicated issue with...
  9. F

    Webmail shows Plesk default page

    It is unlikely to be a DNS issue. More likely the required includes for apache are not being written or acted upon. Try restarting apache to see if that's all that's required (though the --reconfigure all should do that). And normally I would suggest switching from one webmail to the other and...
  10. F

    CPU Usage

    I'm afraid this is impossible to answer. There are too many variables, not the least of which is the power of the VPS hosting server and the amount of that CPU power that your VPS can use. So 100% CPU on a weedy VPS would be the same as 1% on a very powerful one. And that's just the start...
  11. F

    New server DNS issues.

    There is also no Glue. That may be significant depending on which domain you actually tested against. Otherwise, the implication is that the server that your ns records point to (hopefully your Plesk box) has no DNS records for the domain you checked. The IP address are normally shown in the...
  12. F

    CentOS host & programmes aspx / Vb.net

    The wiki article is factually correct. It is just that whoever created t did not distinguish between Plesk for Windows and Plesk for Linux. Using a Plesk trial key is the best option, as you can then try everything for 14 or 21 days and know exactly what is or is not possible. Regarding those...
  13. F

    DNS configuration settings not getting updated

    Well, it looks like your domain is registered via Godaddy or a Godaddy reseller, yes? The screen shot shows that the domain has been set to use nsX.domaincontrol.com as nameservers, which means that your Plesk box will not control the DNS for the domain in any way at all. Instead, DNS will be...
  14. F

    New server DNS issues.

    I'd rather not get involved with a third party system. But if you run a dns report and post the results here, the answer may become clear. e.g. www.dnsstuff.com
  15. F

    Blocked by hotmail due to smtp!

    Hotmail (Microsoft) will not put you on their blocklist UNLESS the IP address of your server has been sending out spam. Not "attempting" - definitely sending OR if IP addresses in the immediate neighbourhood of yours has been sending spam. It doesn't matter how many times someone attempts to...
  16. F

    CentOS host & programmes aspx / Vb.net

    This is a user-to-user forum, where fellow Plesk users will answer questions/give advice if they want to. What you are trying to do is unusual to say the least, so there won't be many people here who are likely to be able to help. Essentially you are trying to use Microsoft (Windows-type)...
  17. F

    problem smtp on thunderbird/outlook

    Please post the exact error message. It is important to know exactly what it says. Also remember that in Thunderbird or Outlook you need to configure the email account to authenticate, and to tell it to use the same password and username as for receiving email. Ideally you should also configure...
  18. F

    DNS configuration settings not getting updated

    Can you provide more information please? What you have said isn't enough to go on. Example: have you configured the domain in question to use nameservers that point to your plesk box? Do those nameservers work correctly? Have you tried doing a dig @ localhost domain.tld to see if Plesk's named...
  19. F

    Yet ANOTHER issue with Plesk. FTP.. Permissions

    Check which user owns those directories. It is possible WP was installed in mod_php mode, but the site was later switched to fastcgi. If the problem directories are owned by apache then the site was definitely created in mod_php mode and that's definitely what the problem is. Also check the...
  20. F

    New server DNS issues.

    For example.com ONLY, you need three A records in the DNS settings in Plesk for that domain: ns1.example.com A > ip1 ns2.example.com A > ip2 ns3.example.com A > ip3 (you also need the three NS records as outlined below) For the main Plesk dns template, you do not need (should not have) any A...
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