• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. JuanjoSC

    Error restoring one database from plesk 12.5 backup

    Hi UFHH01, Thanks but this is not my problem. The message appears when I try to restore after many minutes waiting. The backups list appears all in green.
  2. JuanjoSC

    Error restoring one database from plesk 12.5 backup

    Hi, I tried to restore one database from a backup. And has given me this error. "Error: Unable to import file as dump: The file you are trying to upload is not a valid backup file" The backup is a full server incremental backup, they are 13 Gb in external ftp. I'm using CentOS 7 + Plesk...
  3. JuanjoSC

    High load average after upgrade to 12.5

    Overloading comes by apache and websites with prestashop. I have made many tests but does not improve. :(
  4. JuanjoSC

    Apache wrote the server's IP address to the logs plesk 12.5

    Thanks!! With this solution worked perfectly: REMOTE_ADDR WRONG IP
  5. JuanjoSC

    Apache wrote the server's IP address to the logs plesk 12.5

    Hi, In my server apache wrote the server's IP address to the logs instead of the IP the client. Plesk v12.5.30_build1205150826.19 os_CentOS 6 Is a VPS at OVH and the hosting provider says it is plesk problem
  6. JuanjoSC

    High load average after upgrade to 12.5

    After upgrade to plesk 12.5 the load average has grown considerably as seen in the graph: I did the update on October 13 Any idea to fix it?
  7. JuanjoSC

    Error: Unable to log you on. Another user with the same username (admin) is already logged 12.5

    Thanks! Perfect.
  8. JuanjoSC

    Error: Unable to log you on. Another user with the same username (admin) is already logged 12.5

    Hi, I get the following error after closing the browser without loggout in plesk 12.5: "Error: Unable to log you on. Another user with the same username (admin) is already logged in to Plesk." I tried to execute this: /etc/init.d/psa restart http://kb.odin.com/en/124890 But not work...
  9. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    Great!!! Works perfect. THANKS! THANKS!
  10. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    Thanks, but: [root@vps197554 libmemcached-1.0.18]# /opt/plesk/php/5.6/bin/pecl install memcached downloading memcached-2.2.0.tgz ... Starting to download memcached-2.2.0.tgz (70,449 bytes) .................done: 70,449 bytes 15 source files, building WARNING: php_bin /opt/plesk/php/5.6/bin/php...
  11. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    Same error: This is all: /opt/plesk/php/5.6/bin/pecl install memcached downloading memcached-2.2.0.tgz ... Starting to download memcached-2.2.0.tgz (70,449 bytes) .................done: 70,449 bytes 15 source files, building WARNING: php_bin /opt/plesk/php/5.6/bin/php appears to have a suffix...
  12. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    Yes: ll /usr/include/sasl/sasl.h -rw-r--r-- 1 root root 49K mar 25 2015 /usr/include/sasl/sasl.h
  13. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    Thanks for the reply. I had already tried, but not working. "El paquete cyrus-sasl-devel-2.1.23-15.el6_6.2.x86_64 ya se encuentra instalado con su versión más reciente" I have a dedicated server and VPS and both give the same error.
  14. JuanjoSC

    Resolved Error installing mencached plesk 12.5 CentOS 6.7

    I upgraded to plesk 12.5 in CentOS 6.7 When I try to install mencached following instructions: http://devblog.plesk.com/2015/08/adding-custom-php-modules-in-plesk/ I get this error: configure: error: no, sasl.h is not available. Run configure with –disable-memcached-sasl to disable this check...
  15. JuanjoSC

    Error autoupdate 11.5.30 - Please, contact product technical support.

    Solved. Thank you.
  16. JuanjoSC

    Error autoupdate 11.5.30 - Please, contact product technical support.

    2/2 FileFetcher: get file (~empty)/SITEBUILDER_11.5.9/sitebuilder-11.5.9-rhall-all.inf3 File downloading SITEBUILDER_11.5.9/sitebuilder-11.5.9-rhall-all.inf3: 100% was finished. Overwrite component sitebuilder with component from <include> Use package source...
  17. JuanjoSC

    Error autoupdate 11.5.30 - Please, contact product technical support.

    Tried and gives the same error
  18. JuanjoSC

    Error autoupdate 11.5.30 - Please, contact product technical support.

    Today has given me an error the autoupdate. This is the log: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components [4] =>...
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