• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue APC stored variables not persisting

    Hi Forum We have a VPS (OS ‪CentOS 6.5 (Final)‬ / Plesk version 12.5.30 Update #48). It hosts a website with a large database table and have installed APC to help speed it up. Unfortunately the apc stored variables not 'persisting'. They are sometimes stored but are then, on refresh lost only...
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    Disk Space Warning

    It appears most of the space was being used by Plesk Backups. Thanks for your help.
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    Malware detected on VPS

    Thanks for the useful link UFFHH01. It appears the warning applies across my provider's domain - not specifically to my VPS. However its a very good wake-up call. I have downloaded and installed Maldet and scanning the whole server now.
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    Malware detected on VPS

    Hi When trying to access my VPS Plesk Admin panel Google shows me their warning page: -- The site ahead contains malware Attackers currently on *********.***-vps.co might attempt to install dangerous programmes on your computer that steal or delete your information (for example, photos...
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    Disk Space Warning

    Hi Forum We have a 1.7 TB Disk server. According to Plesk Server Health we are using 60.2% (1.07 TB of 1.78 TB) Plesk Tools Summary reports shows Disk usage 106 GB. (That kind of matches my plesk back up size which is about 29GB allowing for compression?) I'm confused by what is using the...
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    Troubleshooting repeated server crashes

    Ah sorry. Just for the record - we misinterpreted the CLI readings. Plesk health monitor readings were fine. :oops:
  7. P

    Troubleshooting repeated server crashes

    Just discovered there is a problem with Plesk. My Plesk admin health monitor displays: Real memory usage 34.4% used (2.64 GB of 7.68 GB) A command line check shows: Mem: 8050732k total, 7743788k used, 306944k free, (That's 96% used) Is a health monitor that is wrong more dangerous...
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    Troubleshooting repeated server crashes

    Thanks for your kind interest Jesse. Sorry for the late response - I have been up to my neck in it. That's a really good point that I had kind of forgotten - everybody has been so helpful that I just leapt right on the board in my panic / frustration. There is no problem with Plesk on the...
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    Troubleshooting repeated server crashes

    Thank you @UFHHO1. I am always grateful for your great advice. You will be pleased to hear this is a managed server with 24/7 support from professionals. Thank you @Lloyd_mcse. I'll follow that up.
  10. P

    Troubleshooting repeated server crashes

    Hi Forum My server has crashed 5 times since 31/03/2016 - Plesk and websites unavailable. My support has so far reported - "All the server hardware is fine". When the hardware checks completed, they noted that all hardware had passed, although when booting up it was using a previous Linux...
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    Problem using a 3rd Party SMTP and delivering email locally

    Very Sorry @UFHH01. I didn't mean to waste your time.
  12. P

    Problem using a 3rd Party SMTP and delivering email locally

    Thanks @UFHH01 Sorrry. Perhaps a misunderstanding? I didn't want to publish the genuine sending and receiving email addresses on the post. So for [email protected] please read pete@john******itects.com - real address with mail box etc. Hope that clear
  13. P

    Problem using a 3rd Party SMTP and delivering email locally

    Hello Forum We very recently changed our VPS Host Name from the default to mail.ourdomain.com. With my PC's SMTP set to -- mail.ourdomain.com -- I can send to ANY email account. If I change my SMTP to a third party SMTP server (eg BT or Orange) I CANNOT send to accounts on our VPS or our...
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    Plesk Firewall Extention Rules Good Practice?

    Thanks @trialotto. As always very generous with your advice.
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    Cannot connect to Mail server.... sometimes

    Oh boy knowing that would have saved me a few hours.
  16. P

    Cannot connect to Mail server.... sometimes

    Thanks for the tip. I was just using the WinSCP editor.
  17. P

    Cannot connect to Mail server.... sometimes

    Ah you are right. I changed the format of the file. Now I can restart. Thanks so much
  18. P

    Cannot connect to Mail server.... sometimes

    Thanks Lloyd but I guess something is not right on the VPS I get [root@mail ~]# /etc/init.d/courier-imapd restart : command not foundmapd: line 23: ....[lots of command not foundmapd: line here] : command not foundmapd: line 460: : command not foundmapd: line 462: Stopping Courier IMAP server...
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    Plesk Firewall Extention Rules Good Practice?

    @trialotto No apology required. You are a great help. I thought the link may be useful for the next beginner like me. Sorry. I meant to ask 'Have I done everything to reduce FTP related risks now?' I'm sure the answer is NO! I just hope I have at least corrected my mistake.
  20. P

    Cannot connect to Mail server.... sometimes

    I found this thread https://talk.plesk.com/threads/courier-imap-looses-ssl-connection-after-some-hours.208768/#post-560015 I too see this error in my logs -- Unexpected SSL connection shutdown. -- I looked at my copy of It had -- MAXDAEMONS=40 MAXPERIP=4 -- I know my clients with problems...
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